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 Umhlanga •1 Room
 Umhlanga • 1 Room
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Royal Palm Hotel

4-star property
8 Palm Boulevard, Umhlanga, KwaZulu-Natal 1800 796 370
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4.0 out of 5
Very good!
See all 3 wotif Reviews

"I liked the attitude of people and their professional manners and when I needed help, they were there promptly. On arrival though, it took long time t ... " More

By a verified traveller on Sun 01 Sep 2019

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Hotel Description

Royal Palm Hotel puts you in the heart of Umhlanga, connected to a shopping center and within just a 10-minute stroll of Gateway Theatre of Shopping and Umhlanga Hospital. Highlights at this hotel include a full-service spa, a restaurant, and a bar/lounge.

A day of pampering at Spa Royale can include massages, facials, and body treatments along with aromatherapy and mani/pedis. The restaurant, DISH Restaurant, is open for breakfast, lunch, and dinner. Enjoy the gym and sauna. 3315 square feet (308 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star Umhlanga hotel include Durban Beach and Umhlanga Rocks Beach.

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$88* Per night/room 19 May - 20 May

Luxury Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Luxury Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Apartment, 2 Bedrooms, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Palm Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Palm Hotel

Everyone (3)
3 out of 5
I liked the attitude of people and their professional manners and when I needed help, they were there promptly. On arrival though, it took long time to put me in a room as the one allocated had just finished putting carpet and was really smelling. I also did not like the knocks at the door at 0830 for cleaning which meant I was woken up and I had to go out to let the cleaning happen, and came back nearly 4 hours later, and the room hadn’t even been cleaned

Posted by on 1 Sep. 2019

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5 out of 5
Pros: The suite was fantastic
Cons: Nothing

Posted by on 13 Oct. 2012

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4 out of 5
Pros: Good Clean rooms at a great rate, specifically as there was a trade show in town
Cons: For business travel, it would be good to have an iron and ironing board available and not have to rely on housekeeping
Location: Wonderful, convenient
Facilities: Good, Above average, Nice, as we expected for the price; Value: Great deal; Service: Good, Friendly, Courteous, welcoming; Cleanliness: Spotless, clean & tidy;

Posted by , from South Africa on 10 May 2011

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About the Royal Palm Hotel

Location 8 Palm Boulevard, Umhlanga, KwaZulu-Natal 4320

Property Features

Royal Palm Hotel offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 3315 square feet (308 square meters) and includes a conference center. Spa services, a terrace, and concierge services are also featured at the business-friendly Royal Palm Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Umhlanga hotel.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 3315 sq ft of conference space
  • 308 sq m of conference space
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Royal Palm Hotel offers 94 air-conditioned accommodations with laptop-compatible safes and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers and complimentary toiletries. This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

DISH Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Barclaycard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. <

  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 215–215 for adults, and ZAR 100–190 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 175 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: ZAR 65 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Three Cities Royal Palm
  • aha Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Umhlanga
  • aha Royal Palm Umhlanga
  • aha Royal Palm
  • Three Cities Royal Palm Hotel
  • Royal Palm Hotel Umhlanga
  • Royal Palm Umhlanga
  • aha Royal Palm Hotel
  • Royal Palm Hotel Hotel
  • Royal Palm Hotel Umhlanga
  • Royal Palm Hotel Hotel Umhlanga

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.