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4.0 out of 5

"Perfect for our one night stay as we travel roundvsouth island. " More

By a verified traveller on Thu 28 Mar 2024

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Hotel Description

At Heartland Hotel Haast you'll be within a 10-minute walk of Haast Visitor Centre and 2.7 km (1.7 mi) from Aotearoa Gemstones. Highlights at this eco-certified hotel include a restaurant, free self parking, and a bar/lounge.

This smoke-free hotel offers free WiFi in public areas, a business center, and a game room. Other amenities include a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 8:00 AM and 10:00 AM.

With a stay at this 3-star Haast hotel, you'll be 3.1 km (1.9 mi) from Bee Honey & Health and 4.1 km (2.5 mi) from Haast Beach.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$112* Per night/room 2 Apr. - 3 Apr.

Family Room, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 3 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Heartland Hotel Haast ratings based on 126 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Heartland Hotel Haast

Everyone (57) Couples (36) Family (25)
4 out of 5
Perfect for our one night stay as we travel roundvsouth island.

Posted by on 28 Mar. 2024

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5 out of 5

Posted by on 26 Mar. 2024

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3 out of 5
No toaster, plates, cutlery or fridge in room. It felt like I was left with no option but to use on site restaurant. This hotel is in a remote area and this lack of usual amenities seems cynical.

Posted by on 23 Mar. 2024

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Comment from Hotel Management

23 Mar. 2024 by Tracey

Than you for your feedback Peter, as we have a restaurant on site we do not have cooking facilities in our rooms.Kind regardsTracey

5 out of 5
Great place to stay in a unique part of the country. Great facility, would have been a flash place in its early days. Could do with some tlc to keep this great place going for the years to come.

Posted by on 9 Mar. 2024

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Comment from Hotel Management

9 Mar. 2024 by Tracey

Thank you for taking the time to tell us about your recent stay with us, we appreciate your feedback.Warm RegardsTracey

5 out of 5
Found it very convenient

Posted by on 3 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by Tracey

Wonderful to hear Carolyn, I am so pleased you enjoyed your stay with usKind regardsTracey

5 out of 5
I arrived in rain. The staff found a way to check me in early. The room was clean and comfortable and warm. Car park outside the room. Cafe lovely food

Posted by on 3 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by Tracey

Thanks for your feedback Adrienne - it is really lovely to hear from you. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back to Haast once more if your travels bring you back this way.Kind regardsTracey

4 out of 5
Farming machines worked past midnight outside

Posted by on 14 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by Tracey

Hi Steven,My apologies that the farmers were out doing baleage the night of your stay, but they have to work around our weather so it is not wet when they cut. I am please that the rest of your stay was good.Kind regardsTracey

4 out of 5
Quite comfortable but was noisy as other guests came in. Mould in bathroom and spa leaking/not working. Meals at the cafe/bar were fantastic!!

Posted by on 15 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by Tracey

Great to read you enjoyed your stay with us Meredith. I will ensure our Head Housekeeper inspects our bathrooms to try and find any with mould and eliminate this if found. Wishing you all the best on your journeysTracey

4 out of 5

Posted by on 19 Nov. 2023

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Comment from Hotel Management

17 Dec. 2023 by Tracey

Thank you for your rating KarlSafe journeysTracey

4 out of 5
The staff were polite and helpful. The room was clean. The bed comfortable. The appliances worked.

Posted by on 18 Nov. 2023

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Comment from Hotel Management

22 Nov. 2023 by Tracey

Thank you very much Paul for having taken the time to share you experience of your recent stay with us.Wishing you safe travelsTracey

About the Heartland Hotel Haast

Location Haast-Jackson Bay Road, Haast, 7886

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Tour/ticket assistance, an arcade/game room, and laundry facilities are also featured at the eco-certified Heartland Hotel Haast. Free self parking is available. This 3-star Haast hotel is smoke free.

  • 52 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Heartland Hotel Haast offers 52 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

Frontier Café & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heartland World Heritage
  • Heartland World Heritage Haast
  • Heartland World Heritage Hotel
  • Heartland World Heritage Hotel Haast
  • Hotel Haast World Heritage
  • Heartland Haast
  • Hotel Heartland Hotel Haast Haast
  • Haast Heartland Hotel Haast Hotel
  • Hotel Heartland Hotel Haast
  • Heartland Hotel Haast Haast
  • Heartland World Heritage Hotel
  • Heartland Hotel
  • Heartland
  • Heartland Hotel Haast Hotel
  • Heartland Hotel Haast Haast
  • Heartland Hotel Haast Hotel Haast

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.