4.0 out of 5

"The location is absolute beachfront. And the beach is sublime. Staff were pleasant and helpful. " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

A romantic stay in the heart of Mission Beach awaits you at Castaways Resort & Spa Mission Beach. Within steps you'll find Mission Beach and Coral Sea. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa, and a restaurant.

All 66 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, in-room childcare, and coffee/tea makers. In-room dining is easy with amenities like fridges and room service. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Hairdryers and irons/ironing boards are also available.

A relaxing day at Drift Day Spa can include beachside massages, body wraps, and body scrubs along with hydrotherapy and mani/pedis. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the onsite fitness centre, spa tub, and seasonal outdoor swimming pool. 161 square feet (15 square metres) of event facilities include conference centres, and other business amenities include a business centre. Plus you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Free continental breakfast is available. There's also free self parking, along with the convenience of train pick-up service.

With a stay at this 4-star Mission Beach hotel, you'll be 1.6 km (1 mi) from Mission Beach Community Arts Centre and 4.6 km (2.9 mi) from Clump Mountain National Park.

Beachfront Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Beachfront Island Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Beachside House

Bed Count 1 King Bed Maximum Occupancy 6 Max

Beachfront Coral Sea Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Beachfront Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Castaways Resort & Spa Mission Beach ratings based on 251 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5
Nice hotel great room and pools good clean bbq's and close to the beach

Posted by on 1 Oct 2018

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1 out of 5
No wi-fi as advertised in either room or main foyer of accommodation. Room infested with ants and cockroaches. No power, but did not receive notification or offer of other room with power. No phone reception. No assistance from staff and no refund when we left early.

Posted by , from Port Noarlunga (SA) 5167 on 18 Sep 2018

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5 out of 5
Very quiet and peaceful right on beautiful beach. Very relaxing grounds, which are well kept and invite one to while away there. A well positioned bar and restaurant overlooking the gardens and beach. We enjoyed our balcony with drinks as the sun was setting.

Posted by , from Melbourne, Vic on 9 Sep 2018

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5 out of 5
Suburb location! Friendly staff, especially guy at the restaurant - so accommodating and friendly. We will be back!

Posted by , from SA on 5 Sep 2018

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5 out of 5
The location is absolute beachfront. And the beach is sublime. Staff were pleasant and helpful.

Posted by , from Adelaide on 30 Aug 2018

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5 out of 5
Loved the location of this resort. What a beautiful location!!

Posted by on 17 Aug 2018

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4 out of 5
Castaways is magical due to its location right on the beach!!! Friendly staff, restaurant meals were great and so was the service. Room satisfactory. Fabulous bed. Bathroom very tired and in need of an upgrade. I would stay again because of location.

Posted by on 11 Aug 2018

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5 out of 5

Nice Hotel

Pros: Clean, friendly, excellent value
Excellent venue & staff. Stayed a couple of nights and really enjoyed my stay

Posted by on 6 Aug 2018

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3 out of 5
I was surprised to find out Castaways have purchased the former hotel located on the main road and rebranded it as their Rainforest Rooms. It is a different place and has a different feel, so you don't really feel like you are staying at 'Castaways'. The grounds and pool could also be better looked after.

Posted by , from Cairns on 30 Jul 2018

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5 out of 5
Pros: close to beach and staff very welcoming
had a great time close to beach grand children loved it

Posted by on 19 Jul 2018

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About the Castaways Resort & Spa Mission Beach

Location 2 Pacific Parade, Mission Beach, QLD 4852

Property Features

Castaways Resort & Spa Mission Beach offers its guests a full-service spa, 3 the outdoor swimming pools, a spa tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. Free breakfast is served. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 161 square feet (15 square metres) and includes conference centres. A seasonal outdoor pool, spa services, and a library are also featured at the family-friendly Castaways Resort & Spa Mission Beach. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mission Beach hotel.

  • 66 guestrooms or units
  • 3 levels
  • 2 buildings
  • 161 sq ft of conference space
  • 15 sq. m of conference space
  • Built in 1987
  • Continental breakfast (free)
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (144.4 km / 89.7 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Castaways Resort & Spa Mission Beach offers 66 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This Mission Beach hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and amenities available on request include hypo-allergenic bedding.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free continental breakfast. An additional breakfast is available daily for a fee.

Bibesia Beach Club – This restaurant is located by the pool. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

3 the outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Drift Day Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 7 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM until 7 PM
If you are planning to arrive after 6:30 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 7 PM
Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 20.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castaways Resort Mission Beach
  • Castaways Resort
  • Castaways Mission Beach
  • Castaways Hotel On Mission Beach
  • Castaways Resort On Mission Beach
  • Castaways Resort & Spa Mission Beach Hotel Mission Beach
  • Castaways Resort And Spa Mission Beach

You should know

  • Castaways Resort & Spa Mission Beach offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.