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5.0 out of 5

"If you want high speed lifts and shiny new marble don't stay here. If you want the very best in old world charm and hospitality them thesis your place ... " More

By a verified traveller on Fri 30 Sep 2016

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Hotel Description

A luxury stay in Siem Reap awaits you at Raffles Grand Hotel d'Angkor. Within a 20-minute stroll, you'll find popular places like Pub Street and Angkor Night Market. Highlights at this family-friendly resort include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

A relaxing day at Raffles spa can include Swedish massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The brasserie, Cafe D'Angkor, is open for breakfast, brunch, lunch, and dinner. Elephant Bar is the resort's own bar, serving drinks along with dinner and light fare. Enjoy the free kids' club, gym, outdoor tennis court, and sauna. 2691 square feet (250 square meters) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Full breakfast is available daily between 6 AM and 10 AM. There's also free valet parking, along with the convenience of car rentals on site.

With a stay at this 5-star Siem Reap resort, you'll be 5.4 km (3.3 mi) from Angkor Wat.

Room, 1 Double Bed (State)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$345* Per night/room 3 May - 4 May

Room, 1 King Bed (Landmark)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Pool View (Landmark)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Raffles, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed (Colonial)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Pool View (State)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Raffles Grand Hotel d'Angkor ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Raffles Grand Hotel d'Angkor

Everyone (2)
5 out of 5

The best of old world charm

If you want high speed lifts and shiny new marble don't stay here. If you want the very best in old world charm and hospitality them thesis your place. Built in 1929 according to the plaque I am sure that most of the tile on the walls and floors were original but immaculately kept. The staff were amazing and so friendly. They remembered everything we ordered from day one and when we came down for a drink or breakfast we barely needed to ask.

Posted by on 30 Sep. 2016

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Comment from Hotel Management

4 Oct. 2016 by Raffles Siem Reap

Thank you very much for sharing your wonderful experience. We are pleased to know that you were captivated with the old world charm of our storied hotel as well as the warm hospitality of our team. We do hope that your stay with us complemented an inspiring journey to Angkor and we look forward to welcoming you back again on your return. From the cultural heart of Siem Reap, Jean-Pierre Leclerc General Manager

5 out of 5
A divine retreat after exploring the spectacular temples and the steamy hustle and bustle of the streets. Loved the pool, the Elephant bar and the friendly attentive staff.

Posted by , from TSV Aus on 29 Sep. 2015

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Comment from Hotel Management

5 Oct. 2015 by Charles Demange

Dear C&M, Thank you very much for your wonderful compliments. We are pleased to know that you had a delightful stay in our colonial oasis, and had a great time at the Elephant bar and at the pool. We hope you had a sip of our signature cocktail, Airavata. Kind regards, Charles Demange Hotel Manager

Property Features

Raffles Grand Hotel d'Angkor offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center, 3 meeting rooms, and limo/town car service are available. Event space at this resort measures 2691 square feet (250 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Raffles Grand Hotel d'Angkor. Self parking and valet parking are free. A complete renovation of Raffles Grand Hotel d'Angkor was completed in October 2019. Smoking is allowed in designated areas at this Colonial Siem Reap resort.

  • 119 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Built in 1932
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Raffles Grand Hotel d'Angkor offers 119 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Children's robes
  • Children's slippers
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Cafe D'Angkor - Overlooking the pool and garden, this brasserie serves breakfast, brunch, lunch, and dinner. A children's menu is available.

1932 - This restaurant overlooks the pool and garden. Reservations are required. Open daily.

Conservatory - Overlooking the pool, this coffee shop serves breakfast, brunch, lunch, and light fare. Open daily.

Elephant Bar - This bar serves dinner and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Swedish massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Raffles Grand Hotel d'Angkor

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals not allowed
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 36 for adults and USD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night
  • Bed sheets fee: USD 0 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • d'Angkor
  • Grand d'Angkor
  • Raffles Grand d'Angkor
  • Raffles Grand d'Angkor Siem Reap
  • Raffles Grand Hotel d'Angkor
  • Raffles Grand Hotel d'Angkor Siem Reap
  • Raffles Hotel d'Angkor
  • Raffles Hotel Grand d'Angkor
  • Raffles Grand Hotel d Angkor
  • Raffles Grand Siem Reap
  • Raffles D'angkor Siem Reap
  • Raffles Grand Hotel d'Angkor Resort
  • Raffles Grand Hotel d'Angkor Siem Reap
  • Raffles Grand Hotel d'Angkor Resort Siem Reap

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.