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4.4 out of 5

"Very beautiful place to visit " More

By a verified traveller on Tue 09 Jan 2024

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Hotel Description

A luxury stay in Lancefield awaits you at Cleveland Winery. You'll be 6.6 km (4.1 mi) from Curly Flat Winery and 17.4 km (10.8 mi) from Hanging Rock Reserve. Highlights at this hotel include a winery, a restaurant, and free self parking.

The restaurant, Carriagehouse Restaurant, is open for breakfast and dinner. Added amenities include free WiFi in public areas, a conference center, and a snack bar/deli. Continental breakfast is available on weekends between 7:30 AM and 9:30 AM.

Places within a 30-minute drive of this 4.5-star Lancefield hotel include Hanging Rock Winery and Macedon Regional Park.

Mt William Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$281* Per night/room 1 Apr. - 2 Apr.

Homestead

Bed Count 5 King Beds Maximum Occupancy 12 Max

Standard Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite (2 Bedrooms)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harvest Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cleveland Winery ratings based on 225 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cleveland Winery

Everyone (85) Couples (126) Business (1) Family (9)
5 out of 5
Very beautiful place to visit

Posted by on 9 Jan. 2024

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Comment from Hotel Management

1 Feb. 2024 by Guest Experience Supervisor

Hi John,Cleveland Estate is a very special place and we are happy to share it with you again.Kind RegardsGuest Experience Supervisor

4 out of 5
Beautiful surrounds No issues

Posted by on 20 Aug. 2023

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Comment from Hotel Management

17 Mar. 2024 by Cleveland

Hi Chris,Thank you for taking the time to write us a review. I will pass on to the team that you enjoyed your stay. We hope to see you again soon.Kind Regards,Guest Experience Supervisor

5 out of 5

Posted by on 22 Jul. 2023

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3 out of 5
We would have liked a table and lamp beside each side of the bed. It was a little noisy at night with the doors not closing easily causing a bang every time one closed.

Posted by on 13 Jun. 2023

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5 out of 5
Beautiful location and friendly and professional staff!

Posted by on 4 Jun. 2023

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5 out of 5
Staff were excellent from check in to dining room

Posted by on 28 Apr. 2023

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5 out of 5
Absolutely excellent service from Ashkay who fit us in for a time for dinner. Outstanding.

Posted by on 17 Mar. 2023

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5 out of 5
There was nothing we didn’t like. Everything was lovely!

Posted by on 20 Jan. 2023

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2 out of 5
There was so many bugs in our room that I had a lot of trouble sleeping, they were everywhere and crawling all over us. The restaurant bathroom were also covered in these bugs at breakfast time, all over the toilet paper, seats and floor. They were also inside the restaurant at breakfast time.

Posted by on 15 Jan. 2023

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5 out of 5
Great location and ambience. Buffet breakfast inclusion was lovely with a good selection of hot breakfast fare.

Posted by on 18 Nov. 2022

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Property Features

A winery is on site. Along with a restaurant, there's a snack bar/deli on site. You'll find a business center on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the luxury Cleveland Winery. Self parking is free. This 4.5-star Lancefield hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 3 buildings
  • Winery on site
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cleveland Winery offers 50 accommodations with minibars and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Lancefield hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast on weekends from 7:30 AM and 9:30 AM.

Carriagehouse Restaurant - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per day.
  • Cribs (infant beds) are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 6 PM
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 10–30 per person
  • Early check-in fee: AUD 60 (subject to availability)
  • Late check-in fee: AUD 60 for check-in between 6:00 PM and 6:00 AM
  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 75.0 per day
  • Credit card charges are subject to a surcharge of 1.35 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grange Cleveland Winery House Lancefield
  • Grange Cleveland Winery House
  • Grange Cleveland Winery Lancefield
  • Grange Cleveland Winery
  • Cleveland Winery House Lancefield
  • Cleveland Winery House
  • Cleveland Winery Lancefield
  • The Grange At Cleveland Winery
  • Cleveland Winery Hotel
  • Cleveland Winery Lancefield
  • Cleveland Winery Hotel Lancefield
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.