"An enjoyable place to base ourselves when visiting Melbourne’s South East " More
This smoke-free hotel offers free WiFi in public areas, a business center, and a terrace. Additionally, you'll find laundry facilities, barbecue grills, and a picnic area. There's also free self parking, along with the convenience of an airport shuttle.
Places within a 15-minute drive of this 4-star Narre Warren hotel include Dandenong Hospital and Cranbourne Racecourse.
22 Mar. 2024 by Bastian Schluter
Dear Peter,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our establishment to be an enjoyable place to base yourselves during your visit to Melbourne's South East.It's always a pleasure to know that our guests have had a pleasant stay with us. If there's anything specific that stood out to you or any suggestions you have for how we could make your next visit even better, please feel free to let us know.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Warm regards,
26 Feb. 2024 by Bastian Schluter
Dear Ralph,Thank you for sharing your feedback with us. We're glad to hear that overall you found your stay to be excellent. However, we're sorry to learn about the issues you encountered with the sliding door and curtains as well as the lack of air conditioning or a fan in the bedroom. Your comments are valuable to us, and we'll address these matters promptly to ensure a more comfortable experience for our guests in the future. If you have any further details or suggestions, we'd appreciate hearing them. We hope to have the opportunity to welcome you back for an even better stay next time.Best regards,
26 Feb. 2024 by Bastian Schluter
Dear Simone,Thank you for taking the time to leave feedback about your recent stay. We're glad to hear that the apartment had everything you needed, but we apologize for the inconvenience caused by the broken air conditioning. Your feedback is valuable to us, and we're grateful for your patience while we addressed the issue promptly. We hope that despite this hiccup, you were able to enjoy your stay, and we look forward to the opportunity to welcome you back for a seamless experience in the future.Best regards,
26 Feb. 2024 by Bastian Schluter
Dear John.Thank you for taking the time to share your experience with us! We're delighted to hear that you had a fantastic stay. Warm regards,
4 Aug. 2023 by Bastian
Dear Adanya. Thank you for taking the time to complete our guest satisfaction survey regarding your recent stay at Quest Narre Warren and for talking the time to talk to me our the phone.We sincerely appreciate your feedback, and we're glad that you stayed with us. We are always striving to enhance our guests' experience, and we understand that we did not entirely meet your expectations this time. We apologize for any areas where we did not live up to our usual high standards. Please know that your comments have been taken to heart and shared with our team. We are determined to address the mentioned concerns and continue to improve in the identified areas. Our priority is to provide warm hospitality, comfortable rooms, and impeccable service, and we'll work relentlessly to ensure these aspects shine. We hope that you will consider giving us another opportunity to serve you better on your next visit. We're confident that we can provide a more satisfactory experience for you in the future. As discussed, if you find anything in the apartment that is not up to your standard, please ensure that you bring it to the attention of our staff, so we can act upon it right away. Once again, thank you for your valuable feedback, and we look forward to hosting you again at Quest Narre Warren. If you have any further comments or concerns, please do not hesitate to reach out to me directly. Warm regards, Bastian Schluter Property Manager
4 Aug. 2023 by Bastian
Dear angelothomas70@gmail.com. Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your feedback, as it is extremely valuable for our continuous improvement. It brings us great pleasure to hear that you enjoyed your stay. We strive to provide exceptional customer service and it is rewarding to know that our efforts are recognized and appreciated by our guests. Apologies that the in room entertainment wasn't as extpected. We have taken that feedback on board and will investigate the matter. Once again, thank you for your valuable feedback and we look forward to welcoming you back to our hotel soon. Warm Regards, Bastian Schluter Property Manager
4 Aug. 2023 by Bastian
Dear Shaun. Thank you for taking the time to share your feedback regarding your recent stay with us. We are always to delighted to welcome you back at Quest Narre warren and to see that you had another 5/5 experience.Once again, thank you for your valuable feedback and we look forward to seeing again soon. Warm Regards, Bastian Schluter Property Manager
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. An outdoor pool, a terrace, and barbecue grills are also featured at Quest Narre Warren. Free self parking is available. This 4-star Melbourne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Quest Narre Warren offers 35 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Room service is available.
Recreational amenities at the hotel include an outdoor pool.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.