" Everything was perfect and lovely, only thing is that there is no reception and you have to wait for someone to come other then that perfect and clea ... " More

By a verified traveller on Mon 25 Jun 2018

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Hotel Description

At Serviced Apartments Melbourne - Lighthouse you'll be within a short 5-minute stroll of popular places like Queen Victoria Market and RMIT University. Highlights at this property include in-room kitchens, washers/dryers and free WiFi.

Each apartment features a living room, a dining area and a TV. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include free toiletries and premium bedding. A coffee/tea maker, a hairdryer and an iron/ironing board are also available. Weekly housekeeping is available.

This smoke-free apartment has free WiFi in public areas and luggage storage. Additionally, you'll find laundry facilities.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District property include Melbourne Central and Bourke Street Mall.

Executive Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe 2 Bedroom 1 Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Apartment, 3 Bedrooms, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 7 Max

Serviced Apartments Melbourne - Lighthouse ratings based on 49 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Serviced Apartments Melbourne - Lighthouse

Everyone (41) Couples (1) Students (1) Family (4)
4 out of 5
Modern, good views, clean, quiet. Central location. Windows could have done with a clean from the outside. A bit annoying to pick up the key from a different location. Ideas for parking prior to arriving would have been helpful too.

Posted by on 5 May 2019

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2 out of 5
It was easy to locate the check in office and the apartment, with many surrounding food venues and close to the Bourke Street Mall and transport. We had arranged a slightly earlier check in, but were unable to get hold of the person to check in and had to wait the 45 minutes to the 2pm check in time. When we arrived at the unit, the door to the apartment was unlocked; the apartment floor was gritty; the kitchen had food splatter on the splashback, gas hotplates and the kitchen appliances; the bathroom had a pungent smell of urine and dampness and water had pooled over the bathroom floor, particularly behind the toilet and between the toilet and shower (a shower leakage requires maintenance). Overall the unit was unclean and appeared not to have been serviced prior to our arrival - the shower had soap scum on the walls, floor and glass screens and door; all the cupboard door handles were sticky and had food crumbs trapped in them; the dining table had smears and food crumbs over it and there were dirty marks on the furniture. In the bedrooms we found the sheets, particularly the bottom sheet, had dirty marks, sand and grit on them, mostly under the pillow. The apartment door does not lock externally without the key, a damaged dining chair was pushed up under the table so as not to be noticed/used as it is quite dangerous and the pillows were too large to provide comfort. The apartment was quiet and dark to provide us with a reasonable nights sleep after our active days.

Posted by , from Sunshine Coast, Qld on 28 Apr. 2019

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4 out of 5
Overall the apartment was the same as others , nothing stood out

Posted by on 22 Apr. 2019

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3 out of 5

Posted by on 22 Apr. 2019

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1 out of 5
We booked for 5 people to stay. When we arrived at 10.00 pm at night there was no one available to give us a key so we had to search the city streets to find it in a lock box attached to a random bike rack two streets away. There was no linen or pillows provided for the fith person and no one available to provide them. We had to find alternate accommodation and the company we paid the money to are refusing to refund the $650 we paid in good faith. Do not deal with these people. There is no service and they deal in misleading and deceptive conduct.

Posted by on 1 Apr. 2019

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2 out of 5
The only saving grace was that it was handy to the cbd with all the food entertainment and shopping walking distance away The fact that it was a service apartment we expected decent accommodation which I’ve had better in cheaper motels just the fact it had dirty walls stains in all the rooms uncleanliness in the kitchen made it a an unwelcome place to sleep

Posted by on 25 Feb. 2019

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Comment from Hotel Management

13 Apr. 2019 by Serviced Apartments Melbourne -Lighthouse

Dear Guest. Thank you for your feedback! We will use this to improve services to our future guests. We hope to see you again soon

3 out of 5
Good location, close to Victoria markets. Unfortunately the bedrooms are very small.

Posted by on 17 Feb. 2019

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Comment from Hotel Management

13 Apr. 2019 by Serviced Apartments Melbourne-Lighthouse

Dear Guest. Thank you for your feedback! We will use this to improve services to our future guests. We hope to see you again soon

3 out of 5
There was no top sheet between the doona and bottom sheet. The bedside lamp didnt work. The door didnt lock automatically on exit from the apartment. The

Posted by on 15 Feb. 2019

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Comment from Hotel Management

13 Apr. 2019 by Serviced Apartments Melbourne -Lighthouse

Dear Guest. Thank you for your feedback! We will use this to improve services to our future guests. We hope to see you again soon

3 out of 5

Posted by on 8 Feb. 2019

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5 out of 5
The property was clean and the view was amazing. We were only issued 1 set of keys, made it very different when staying with 6 people and we all want to go in different directions. A second set was needed.

Posted by on 11 Jan. 2019

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About the Serviced Apartments Melbourne - Lighthouse

Location 442-450 Elizabeth Street, Melbourne, VIC 3000

Property Features

Serviced Apartments Melbourne - Lighthouse offers its guests laundry facilities. WiFi is free in public spaces. This 4-star Melbourne apartment is smoke free.

  • 11 guestrooms or units
  • 2 buildings
  • Self-service laundry
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.2 km / 14.4 mi)
  • Train station: Spencer Street Station (1.6 km / 1 mi)
  • Metro station: Melbourne Central Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Serviced Apartments Melbourne - Lighthouse offers 11 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. This accommodation offers separate living rooms. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Melbourne apartment provides complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Television
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation.

This property does not have a front desk. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.0 per stay
  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 99 for check-in between 7 PM and 10 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serviced Apartments Melbourne Lighthouse Apartment
  • Serviced Apartments Lighthouse Apartment
  • Serviced Apartments Melbourne Lighthouse
  • Serviced Apartments Lighthouse
  • Serviced s Lighthouse

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.