4.4 out of 5

"Enjoyed our stay and will definitely return. Very helpful on reception and friendly. " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

At Quest On William you'll be within just a 15-minute stroll of popular places like Bourke Street Mall and SEA LIFE Melbourne. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a living room, a dining area, and a DVD player. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. A coffee/tea maker, a hairdryer, and a phone are also available. Limited housekeeping is available.

This business-friendly apartment offers a fitness centre, concierge services, and dry cleaning/laundry services. Other amenities include WiFi in public areas, luggage storage, and a front desk safe. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star Melbourne Central Business District property include Melbourne Central and Flinders Lane.

Executive Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$149 per night

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Three Bedroom Apartment

Bed Count 3 Twin Beds Maximum Occupancy 7 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Quest On William ratings based on 558 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest On William

Everyone (350) Couples (61) Family (144)
4 out of 5
Reasonably close to the cbd. The room could accomodate a small family. It would be very good for an extended stay. The internet was difficult to log in to. Parking is conveniently close by at a reasonable rate.

Posted by on 9 Mar. 2019

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5 out of 5
Loved the spacious room with full lounge and kitchen. The CBD central location was perfect. Would have preferred to have lifted all the blinds and let the natural light in but had people in their offices and a restaurant right across from my room that meant there was little privacy.

Posted by on 24 Feb. 2019

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4 out of 5
Really a very solid option for the regular traveler. Price was great, service pretty good and location great. Worst aspects were the very tired, slow lift and poor quality mattress.

Posted by on 19 Feb. 2019

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1 out of 5
Old and tired. The plumbing that sounds like machine gun fire when you turn on the cold. Not up to standard of normal Quest

Posted by on 3 Feb. 2019

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3 out of 5
Convenient location. Couldn’t access the free wifi, was listed as 4- 5 star but would say it was more a 3 1/2. Self contained which was good but a little dated.

Posted by on 8 Jan. 2019

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1 out of 5
Horrible run down smelly building. Ran out of clean towels, windows dirty, furniture dirty and looked like it hadn't been dusted for years. Cleaning staff didn't even do the beds, they just threw the covers over the bed and tossed the pillows on it. Floors not clean. Food/snacks/breakfast in the room was past the expiration dates. The car park is very small and overcrowded. It's a free for all, no organisation, no rules enforced. Had to park on the street for the first 2 nights after organising a car park due to overcrowded carpark and no parks available. The best they offer is a car park about a block and a half away. For a Quest run building, this would have to be the worst I've experienced. Do yourself a favour and stay well away from it. Won't be going back.

Posted by on 3 Jan. 2019

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5 out of 5
great location but bed sheets had a stain. Balcony views were excellent to bring in the new year.

Posted by , from melbourne, au on 1 Jan. 2019

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3 out of 5

Posted by on 29 Dec. 2018

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4 out of 5

Posted by on 21 Dec. 2018

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3 out of 5
Good city location,,,, for some reason no iron or ironing board !

Posted by on 19 Dec. 2018

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Property Features

Quest On William offers its guests a fitness centre, tour or ticket assistance, and concierge services. WiFi is available in public spaces for a fee. The business-friendly Quest On William also features dry cleaning/laundry services, room service (during limited hours), and a safe deposit box at the front desk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne apartment is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 14 levels
  • Built in 1997
  • Conference space
  • Dry cleaning
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player


Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.1 km / 14.4 mi)
  • Train station: Spencer Street Station (0.6 km / 0.4 mi)
  • Metro station: Flagstaff Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest On William offers 72 forms of air-conditioned accommodation with washers/dryers and DVD players. This accommodation offers separate living rooms. LCD televisions come with premium cable channels. Accommodation at this 4.5-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include a fitness centre.

Hotel Policies


  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Sunday-Thursday: 7 AM-11 PM
  • Friday-Saturday: midnight-midnight

This property's front desk is open during the following times:

  • Sunday - Thursday: 7 AM - 11 PM
  • Friday - Saturday: midnight - midnight


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per night.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • 24-hour check-in


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: AUD 10.00 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 40 per night (in/out privileges)
  • Late check-in fee (amount varies)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 40.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest William Apartment Melbourne
  • Quest William Apartment
  • Quest William Melbourne
  • Quest William
  • Quest On William Melbourne