4.1 out of 5

"We were only there overnight, and we were very busy, but would stay there again. " More

By a verified traveller on Sun 08 Jul 2018

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Hotel Description

At Quest Brighton on the Bay you'll be 0.5 km (0.3 mi) from Brighton Beach and 4.7 km (2.9 mi) from St Kilda Beach. Highlights at this aparthotel include in-room LCD TVs.

Each apartment features an iPod dock, WiFi and cable TV. A fridge, a coffee/tea maker and free bottled water are also available. Limited housekeeping is available.

This business-friendly aparthotel offers a health club, concierge services and dry cleaning/laundry services. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this 3-star Brighton aparthotel include Luna Park and Caulfield Racecourse.

Standard Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$130 per night

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Three Bedroom Townhouse

Bed Count 3 King Beds Maximum Occupancy 6 Max

Quest Brighton on the Bay ratings based on 281 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Brighton on the Bay

Everyone (160) Couples (88) Business (9) Family (27)
5 out of 5

Posted by on 8 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Quest Brighton on the Bay

Dear Valued Guest, Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

5 out of 5
The property was ideally situated for what we wanted and had the added attraction of being just across the road from Brighton beach.

Posted by on 2 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Quest Brighton on the Bay

Dear Traveler, Thank you for your feedback on your recent stay at Quest Brighton on the Bay. I am sorry to hear your stay at Quest Brighton on the Bay was not to your expectations. We very much value your opinion and your comments will be carefully considered as we work to provide exceptional service. We do hope you will give us another chance to stay with us again. Please don’t hesitate in contacting us direct if you wish to discuss the matter further. Kind Regards,

1 out of 5
Inaccurate description, filthy sheets (sweat stains), reception closed before the time specified and staff kept calling despite telling them we’d arrive before reception closed (they closed anyway). Overpriced for what we got and will avoid in future.

Posted by on 2 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Quest Brighton on the Bay

Dear Traveler, Thank you for your feedback on your recent stay at Quest Brighton on the Bay. I am sorry to hear your stay at Quest Brighton on the Bay was not to your expectations. We very much value your opinion and your comments will be carefully considered as we work to provide exceptional service. We do hope you will give us another chance to stay with us again. Please don’t hesitate in contacting us direct if you wish to discuss the matter further. Kind Regards,

5 out of 5
Conveniently located, clean , good value for money

Posted by on 12 May 2019

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Comment from Hotel Management

18 Jun. 2019 by Thais Dias

Thanks for staying with us. We appreciate your feedback!

4 out of 5
convenient to what I need to do in Melbourne. would be better if meeting facility is available, a café for example.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

18 Jun. 2019 by Thais Dias

Thanks for staying with us. We appreciate your feedback! There is also a cafe across the road, The Middle Brighton Baths, that conveniently charge back to us should you wish to have a meeting by the beach next time you stay with us. Regards, Thais Dias

5 out of 5
Very convenient to our needs and nice amenities and very welcoming front desk personnel

Posted by on 13 Apr. 2019

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5 out of 5
I have stayed here on two other occasions always go back.

Posted by on 13 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Quest Brighton on the Bay

Dear Anonymous , Thank you for your feedback, it was wonderful to hear you enjoyed your stayed with us on a number of occasions and we do appreciate the time you have taken to write positive feedback about our staff and Hotel. Thank you and we look forward to welcoming you back to Quest Brighton on the Bay again very soon. Warm Regards,

3 out of 5
Reception staff not friendly or welcoming. Felt like it was an effort to answer my questions or help me. When asked for a light to be fixed in apartment it wasn’t.

Posted by on 3 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Quest Brighton on the Bay, Front Office Manager

Dear Anonymous, Thank you for taking the time to review our hotel. We are sorry to hear your stay was not up to your expectations. Your comments will be carefully considered. We do hope to have you come back and stay with us again. Warm regards,

4 out of 5
Very pleased with the hotel Location,,quiet clean room , A good choice

Posted by on 25 Mar. 2019

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Comment from Hotel Management

10 Apr. 2019 by Quest Brighton on the Bay, Front Office Manager

Dear Valued Guest, It is great to hear that you enjoyed your stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

3 out of 5

Posted by on 22 Mar. 2019

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Comment from Hotel Management

5 May 2019 by Dan

Dear Valued Guest, Thank you for your feedback on your recent stay at Quest Brighton on the Bay. I am sorry to hear your stay at Quest Brighton on the Bay was not a 5 star stay on this particular stay. We very much value your opinion and your comments will be carefully considered as we work to provide exceptional service. Our goal is to provide friendly, clean, secure and comfortable environment for all our guests. We are committed to delivering an outstanding guest experience and look forward to welcoming you back to Quest Brighton on the Bay in the near future. Please don’t hesitate in contacting me if you have any further concerns. Kind Regards, Daniel Wilkinson Property Manager

About the Quest Brighton on the Bay

Location 250 Esplanade, Brighton, VIC 3186

Property Features

As a guest of Quest Brighton on the Bay, you'll find a health club, coffee/tea in common area, and concierge services. Event space at this aparthotel measures 431 square feet (40 square metres) and includes conference rooms. The business-friendly Quest Brighton on the Bay also features laundry facilities, dry cleaning/laundry services, and a television in common area. For a fee, parking is available. This 3-star Brighton aparthotel is smoke free.

  • 59 guestrooms or units
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (36 km / 22.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Brighton on the Bay offers 59 forms of air-conditioned accommodation with iPod docking stations and a safe. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on weekdays only.

  • iPod dock
  • HD television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekdays only)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the aparthotel include a health club.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-11 PM
  • Saturday-Sunday: 8 AM-10 PM
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

The townhouse accommodation is located at 349 South Road, Brighton. The townhouse is approximately an 8-minute drive from the main check-in building, which is located at Quest Brighton on the Bay, 250 Esplanade, Brighton. For more details, please contact the property using the number provided on the booking confirmation email.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 11 PM
  • Saturday - Sunday: 8 AM - 10 PM
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Cash or credit card deposit required
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10 per day (rates may vary)
  • Self-parking fee: AUD 17 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 5.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Brighton Bay Aparthotel
  • Quest Brighton Bay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.