Room type

Standard Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Queen Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Twin Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Superior King Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Standard Queen Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly Melbourne hotel in Melbourne CBD, walk to Bourke Street Mall

A family-friendly stay in the heart of Melbourne awaits you at Mercure Welcome Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Bourke Street Mall and Melbourne Central. Highlights at this hotel include 3 restaurants, a bar/lounge, and a conference center.

You can enjoy LCD TVs with cable channels, and all 330 rooms feature WiFi, wired Internet, and in-room childcare. Additionally, refrigerators, coffee/tea makers, and free newspapers are available.

The restaurant, The Louden Kitchen Grill, serves local cuisine and is open for breakfast and dinner. Cocoon Bar is the hotel's own bar, serving drinks along with breakfast and dinner. 8579 square feet (797 square meters) of event facilities include 12 meeting rooms and conference space. Added amenities include WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 15-minute walk of this 3.5-star Melbourne CBD hotel include RMIT University and Eureka Tower.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge. Event facilities measuring 8579 square feet (797 square meters) include a conference center, conference space, and meeting rooms. This family-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Mercure Welcome Melbourne is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • 24-hour front desk 
  • Express check-out 
  • Total number of rooms - 330 
  • Number of floors - 11 
  • Breakfast available (surcharge) 
  • Express check-in 
  • Designated smoking areas 
  • WiFi (surcharge) 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Valet parking (surcharge) 
  • Number of restaurants - 3 
  • Conference space size (meters) - 797 
  • Conference center 
  • Snack bar/deli 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 8579 
  • Number of meeting rooms - 12 
  • Television in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( 10 AUD per 24-hour period ), Wired internet access ( 10 AUD per 24-hour period )

Available in some public areas: Wireless internet access ( 10 AUD per 24-hour period )


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Phone 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Air conditioning 
  • Climate control 
  • Refrigerator 
  • Blackout drapes/curtains 
  • Free newspaper 
  • Daily housekeeping 
  • In-room massage available 
  • Free cribs/infant beds 
  • LCD TV 
  • In-room childcare (surcharge) 
  • Desk 
  • Cable TV service 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Cocoon Bar - This bar specializes in local cuisine and serves breakfast, dinner, and light fare. Happy hour is offered.

Soul Cafe - This cafe serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Rock climbing nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 
  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 10 and AUD 20 for adults, AUD 10 and AUD 20 for children (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per night
  • Valet parking fee: AUD 35 per night
  • Rollaway bed fee: AUD 50 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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