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Room type

Standard Twin Room

Max Occupancy: 2 guests (up to 1 child)

Standard Queen Room

Max Occupancy: 2 guests (up to 1 child)

Standard Room

Superior King Room

Max Occupancy: 3 guests (up to 2 children)

Superior Twin Room

Max Occupancy: 3 guests (up to 2 children)

Privilege King Room

Max Occupancy: 3 guests (up to 2 children)

Superior Triple Room

Max Occupancy: 3 guests (up to 2 children)

Standard Room

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelFamily-friendly Melbourne hotel in Melbourne CBD, walk to Bourke Street Mall

A family-friendly stay in the heart of Melbourne awaits you at Mercure Welcome Melbourne. Within steps you'll find Bourke Street Mall and Melbourne Central within a 10-minute stroll. Highlights at this hotel include 3 restaurants, a bar/lounge, and a conference center.

LCD TVs with cable channels are featured in all 330 rooms, and you can enjoy WiFi, wired Internet, and in-room childcare. Refrigerators, free newspapers, and in-room massages are also available.

Renovations & Closures

The hotel will be renovating from 10 April 2016 to 30 June 2016 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge. Event facilities measuring 8579 square feet (797 square meters) include a conference center. This family-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Mercure Welcome Melbourne is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • 24-hour front desk 
  • Express check-out 
  • Total number of rooms - 330 
  • Number of floors - 11 
  • Breakfast available (surcharge) 
  • Express check-in 
  • Designated smoking areas 
  • WiFi (surcharge) 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Valet parking (surcharge) 
  • Conference center 
  • Snack bar/deli 
  • Self parking (surcharge) 
  • Number of restaurants - 3 
  • Conference space size (meters) - 797 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 8579 
  • Number of meeting rooms - 12 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( $10.00 per 24-hour period ), Wired internet access ( $10.00 per 24-hour period )

Available in some public areas: Wireless internet access ( $15.00 per 24-hour period )

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Phone 
  • Private bathroom 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Refrigerator 
  • Blackout drapes/curtains 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Free newspaper 
  • Daily housekeeping 
  • In-room massage available 
  • LCD TV 
  • Free cribs/infant beds 
  • In-room childcare (surcharge) 
  • Desk 
  • Cable TV service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Cocoon Bar - This bar specializes in local cuisine and serves breakfast, dinner, and light fare. Happy hour is offered.

Soul Cafe - This cafe serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Rock climbing nearby 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 10 and AUD 25 for adults, AUD 10 and AUD 25 for children (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per night
  • Valet parking fee: AUD 35 per night
  • Rollaway bed fee: AUD 50 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Melbourne Mercure
  • Melbourne Welcome
  • Melbourne Welcome Mercure
  • Mercure Melbourne
  • Mercure Welcome
  • Mercure Welcome Hotel
  • Mercure Welcome Hotel Melbourne
  • Mercure Welcome Melbourne
  • Welcome Mercure
  • Welcome Mercure Melbourne
  • Accor Welcome Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne
  • Mercure Welcome Melbourne Hotel

We should mention

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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