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3.7 out of 5

"Room was very small and hot. Had to have a/c running all night. Bulbs in the heat lamp had blown and not replaced. Pillows were terrible. Flat and no ... " More

By a verified traveller on Wed 13 Mar 2024

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Hotel Description

Ibis Styles Kingsgate puts you in the heart of Melbourne, within just a 10-minute stroll of SEA LIFE Melbourne and Marvel Stadium. Highlights at this Victorian hotel include in-room free WiFi and LCD TVs.

This hotel offers free WiFi in public areas, a fitness center, and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk, and a library. Each morning continental breakfast is available.

Places within a 15-minute walk of this 3-star Melbourne Central Business District hotel include Melbourne Convention and Exhibition Centre and Bourke Street Mall.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$98* Per night/room 2 Apr. - 3 Apr.

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

ibis Styles Kingsgate ratings based on 308 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Styles Kingsgate

Everyone (181) Couples (32) Students (1) Family (40)
2 out of 5

Posted by on 16 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by ibis Styles Kingsgate Hotel

Hi Bronte,We appreciate you taking the time to rate your stay.

2 out of 5
Somewhat rundown. Better options at the same price range. WiFi and bed were fine. Amenities were poor.

Posted by on 15 Mar. 2024

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2 out of 5
Staff pleasant but environment of hotel and the room itself were stuffy, claustrophobic and not clean looking

Posted by on 14 Mar. 2024

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3 out of 5
Room was very small and hot. Had to have a/c running all night. Bulbs in the heat lamp had blown and not replaced. Pillows were terrible. Flat and no substance to them

Posted by on 13 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by ibis Styles Kingsgate Hotel

Hi Colleen,Thank you for sharing your feedback with us. We apologise for the issues you encountered during your stay.We're sorry to hear that the room was smaller and hotter than expected, and that the air conditioning did not provide sufficient relief. Additionally, we apologise for the blown bulbs in the heat lamp and the discomfort caused by the pillows.Your comments have been noted, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying stay.

4 out of 5

Posted by on 8 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by ibis Styles Kingsgate Hotel

Hi Maree,Thank you kindly for taking the time to rate your stay.

5 out of 5
Had a very enjoyable stay. Very good value for the price

Posted by on 4 Mar. 2024

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Comment from Hotel Management

7 Mar. 2024 by ibis Styles Kingsgate Hotel

Hi Wendy,We're thrilled to hear that you had a very enjoyable stay and found our accommodation to be of very good value for the price. Your feedback is valuable, and we look forward to the opportunity to welcome you back for another pleasant stay.

4 out of 5
This property is in a great location

Posted by on 2 Mar. 2024

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Comment from Hotel Management

7 Mar. 2024 by ibis Styles Kingsgate Hotel

Hi Bernadette,Thank you for highlighting our property's great location! We're delighted to know that our location has contributed positively to your experience. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

4 out of 5
In the centre of town close to everything

Posted by on 24 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by ibis Styles Kingsgate Hotel

Hi James,We're thrilled to hear that our location in the center of town met your expectations and made your stay more convenient. Being close to everything is one of our key advantages, and we're glad it added value to your experience. Thank you for choosing us, and we hope to have the pleasure of hosting you again in the future!

5 out of 5
Convenient and clean, staff were lovely and room was clean and serviceable.

Posted by on 24 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by ibis Styles Kingsgate Hotel

Hi Alison,Thank you for your positive feedback! We're delighted to hear that you found our accommodations convenient and clean. Our staff takes great pride in providing excellent service, and we're glad they made a positive impression on you. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

5 out of 5
Staff were friendly.

Posted by on 15 Feb. 2024

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Comment from Hotel Management

21 Feb. 2024 by ibis Styles Kingsgate Hotel

Hi Paul,We're delighted to hear that you found our staff friendly! Thank you for taking the time to share your positive experience. We look forward to welcoming you again in the future.

About the ibis Styles Kingsgate

Location 131 King Street, Melbourne, VIC 3000

Property Features

As a guest of ibis Styles Kingsgate, you'll find a fitness center, a library, and tour/ticket assistance. WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at ibis Styles Kingsgate. Smoking is allowed in designated areas at this Victorian Melbourne hotel.

  • 1 building
  • 192 guestrooms or units
  • 7 levels
  • Built in 1926
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Southern Cross Station (0.3 km / 0.2 mi)
  • Metro station: Flagstaff Station (0.7 km / 0.5 mi)

Room Amenities

Ibis Styles Kingsgate offers 192 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 per person
  • Nearby parking fee: AUD 25 per day (1640 ft away)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kingsgate
  • ibis styles Kingsgate
  • ibis styles Kingsgate Hotel
  • ibis styles Kingsgate Hotel Melbourne
  • ibis styles Kingsgate Melbourne
  • Kingsgate Hotel
  • Accor Kingsgate Hotel
  • All Seasons Melbourne
  • ibis Styles Kingsgate Melbourne Hotel
  • ibis Styles Kingsgate Hotel
  • ibis Styles Kingsgate Melbourne
  • ibis Styles Kingsgate Hotel Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at ibis Styles Kingsgate.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.