- Disliked: Staff & service, property conditions & facilities
It took 20 mins from picking up keys to getting to our room. Linen was clean but carpets were dirty , walls were dirty and there were stab marks in the table. We had 2 a4 sheets of paper with convoluted directions on how to park and get to our room. Doors weren’t marked clearly and on our way back to the car we got locked in a stairwell. The number we were given to call for assistance wasn’t answering and in the end we called on the police for help. We have never had a worse experience ever and we stay in hotels more than 10 times a year.