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Room type

Luxe King Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Luxe King Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Luxe Twin Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

City Luxe King

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Bay Luxe King

Max Occupancy: 3 guests (up to 2 children, 1 infant)


Max Occupancy: 2 guests (up to 1 child, 1 infant)


Get an overview of this hotelLuxury Southbank hotel in Melbourne CBD, walk to Crown Casino and Entertainment Complex

A luxury stay in Southbank awaits you at Crown Metropol. Within just a 10-minute stroll, you'll find popular attractions like Crown Casino and Entertainment Complex, Melbourne Aquarium, and Eureka Tower. Highlights at this romantic hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 658 soundproofed rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Free newspapers, in-room massages, and safes are also available.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Crown Metropol features an indoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and a meeting room. Event facilities include a conference center and conference space. This luxury hotel also offers a nightclub, a spa tub, and a sauna. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

Crown Metropol has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 658 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Conference space 
  • Express check-out 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Luggage storage 
  • Shopping on site 
  • Designated smoking areas 
  • Express check-in 
  • Dry cleaning/laundry service 
  • 24-hour front desk 
  • Laundry facilities 
  • Health club 
  • Elevator/lift 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Nightclub 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Restaurant 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • Conference center 
  • Snack bar/deli 
  • Number of meeting rooms - 4 
  • Tennis on site 
  • Year Built 2011 
  • 24-hour business center 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Desk 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • iPod docking station 
  • Climate control 
  • Air conditioning 
  • Free newspaper 
  • Soundproofed rooms 
  • In-room massage available 
  • In-room safe 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Mr Hive Kitchen and Bar - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Aerobics on site 
  • Pilates classes on site 
  • Tennis lessons on site 
  • Yoga classes/instruction on site 
  • Rock climbing nearby 

Spa Services

ISIKA has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Thai massage 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible parking 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Only service dogs are allowed

No rollaway/extra beds available


Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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