Get an overview of this hotelLuxury Southbank hotel in Melbourne CBD, walk to Crown Casino and Entertainment Complex

A luxury stay in Southbank awaits you at Crown Metropol. Within just a 10-minute stroll, you'll find popular attractions like Crown Casino and Entertainment Complex, Melbourne Aquarium, and Eureka Tower. Highlights at this romantic hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 658 soundproofed rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Free newspapers, in-room massages, and safes are also available.

A day of pampering at ISIKA can include deep-tissue massages, aromatherapy, and Ayurvedic treatments along with access to the sauna and spa tub. The restaurant, Mr Hive Kitchen and Bar, serves French cuisine and is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the nightclub, health club, spa tub, and sauna. Business amenities include 4 meeting rooms, a conference center, and a 24-hour business center. Additionally, you'll find free WiFi in public areas, a steam room, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute walk of this 5-star Melbourne CBD hotel include National Gallery of Victoria and Bourke Street Mall.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Crown Metropol features an indoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, a meeting room, and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a nightclub, a spa tub, and a sauna. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

Crown Metropol has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 658 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Conference space 
  • Express check-out 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Express check-in 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Designated smoking areas 
  • Laundry facilities 
  • Elevator/lift 
  • Luggage storage 
  • Health club 
  • Shopping on site 
  • Spa treatment room(s) 
  • Meeting rooms 
  • One meeting room 
  • Multilingual staff 
  • Nightclub 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Restaurant 
  • Number of meeting rooms - 4 
  • Tennis on site 
  • Year Built 2011 
  • 24-hour business center 
  • Conference center 
  • Snack bar/deli 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Television in lobby 
  • Wedding services 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Desk 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • iPod docking station 
  • Climate control 
  • Air conditioning 
  • Free newspaper 
  • Soundproofed rooms 
  • In-room massage available 
  • In-room safe 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Mr Hive Kitchen and Bar - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Aerobics on site 
  • Pilates classes on site 
  • Tennis lessons on site 
  • Yoga classes/instruction on site 
  • Rock climbing nearby 

Spa Services

ISIKA has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Thai massage 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible parking 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Only service dogs are allowed

No rollaway/extra beds available


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 18 and AUD 55 per person (approximately)
  • Airport shuttle fee: AUD 150 per vehicle (roundtrip)
  • Self parking fee: AUD 30 per day
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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