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Get an overview of this hotelFamily-friendly Melbourne hotel in Melbourne CBD, walk to Bourke Street Mall

A family-friendly stay in the heart of Melbourne awaits you at Citadines on Bourke Melbourne. Within just a 15-minute stroll, you'll find popular places like Bourke Street Mall, Melbourne Central, and RMIT University. Highlights at this hotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.

All 380 rooms feature LCD TVs with DVD players, and you can enjoy free WiFi, iPod docks, and in-room childcare. Room service is available and kitchenettes come with refrigerators, microwaves, and stovetops, so in-room dining is easy. In-room massages, safes, and hair dryers are also available. Limited housekeeping is available.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Citadines on Bourke Melbourne provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of limo/town car service and meeting rooms. Event facilities measuring 3498 square feet (325 square meters) include a conference center and conference space. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. Parking is available onsite for a surcharge.

Citadines on Bourke Melbourne is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Airport transportation - drop-off (surcharge) 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Express check-out 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Rooftop terrace 
  • Luggage storage 
  • Total number of rooms - 380 
  • Limo or Town Car service available 
  • Number of floors - 25 
  • Meeting rooms 
  • Multilingual staff 
  • Restaurant 
  • Pool sun loungers 
  • Number of meeting rooms - 5 
  • Conference center 
  • Self parking (surcharge) 
  • Conference space size (feet) - 3498 
  • Sauna 
  • Smoke-free property 
  • Indoor pool 
  • Bar/lounge 
  • Elevator/lift 
  • Laundry facilities 
  • Conference space size (meters) - 325 
  • Year Built 2010 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Kitchenette  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

  • Climate control 
  • Air conditioning 
  • Phone 
  • Kitchenette 
  • Microwave 
  • Refrigerator 
  • Pay movies 
  • DVD player 
  • Limited housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Cookware, dishware, and utensils 
  • Blackout drapes/curtains 
  • Dishwasher 
  • Stovetop 
  • Free WiFi 
  • iPod docking station 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 
  • Room service (limited hours) 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Heirloom Restaurant - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • City/local tax: AUD 7.58
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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