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Australia 108 by CLLIX puts you in the heart of Melbourne, within just a 10-minute stroll of Southbank Promenade and Melbourne Arts Centre. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.
Each apartment is soundproofed and features an LCD TV with digital channels, along with a dining area, a coffee/tea maker, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, an iron/ironing board, and free toiletries are also available. Weekly housekeeping is available.
This smoke-free aparthotel offers free WiFi in public areas and an elevator.
Sights within a 20-minute walk of this 4-star Southbank aparthotel include Crown Casino and Bourke Street Mall.
Australia 108 by CLLIX ratings based on 78 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Australia 108 by CLLIX
Everyone (19)Couples (21)Family (19)
5 out of 5
Very close to tranms and shops.
Posted by Buruka on 13 Mar. 2024
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Comment from Hotel Management
15 Mar. 2024
by Anna Fung
Hi Buruka,Thank you for highlighting the convenience of our location near public transportation and shops. We're glad to hear that this aspect of your stay was satisfactory. We appreciate your feedback and hope to welcome you back for another visit in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Kind Regards,Anna FungHotel Manager
2 out of 5
Check in process is not even in the building. Not suitable for mobility impaired people at all, no reception available. Internet didn’t work. Only building residents are allowed to use the pool. Office was closed when we tried to check out - had to text, got no response we just left the key in a mailbox
Posted by Nicki on 27 Feb. 2024
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Comment from Hotel Management
28 Feb. 2024
by Anna Fung
Hi Nicki,Thank you for sharing your experience with us. We apologize for the inconvenience you faced during the check-in process, especially for those with mobility impairments. We understand the importance of having accessible facilities and will review our procedures to ensure better accommodation in the future. We're also sorry to hear about the issues with the internet and pool access. Your feedback is valuable, and we will work to address these issues promptly. We apologize for the lack of availability during the check-out process and will ensure better communication in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Kind Regards,Anna FungHotel Manager
1 out of 5
First of all the confusion, it’s on Wotif like a typical hotel or serviced apartment however upon arrival you discover that it’s not and you then need to go recover the keys from a different CBD site only to come back to find no carpark access, call back and it’s another $60, I can live with that but then the catch walk back to the offsite place to get more keys. Gave up and parked elsewhere.
Enter the apartment, on face value quite nice however the catch’s are;
- Cupboard doors missing
- Stained carpet
Now the kicker;
- one bedroom is not air conditioned and the kicker is the TV doesn’t offer any fiction modern platforms and then now it’s bed time the light switch is fallen into the wall so you have to sleep with the lights on!
Seriously wouldn’t stay here again, swag it out the front of the casino and you’ll have better amenities.
Posted by Brittney on 25 Jan. 2024
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Comment from Hotel Management
30 Jan. 2024
by Anna Fung
Hi Brittney,We sincerely apologize for the inconveniences you experienced during your stay with us. Your feedback is important to us, and we regret that the initial confusion with key retrieval and parking, as well as the issues within the apartment, detracted from your overall experience.We take your comments about the missing cupboard doors, stained carpet, and the challenges with air conditioning and the TV seriously. Our team will address these concerns promptly to ensure that they do not persist for future guests.We understand your frustration with the lighting situation and recognize the impact it had on your comfort. Our maintenance team will be dispatched to resolve the issue immediately.We are genuinely sorry for the overall negative impression left on your stay. We appreciate your feedback as it helps us identify areas for improvement. If there's anything specific you would like us to address or if there's an opportunity to make amends, please contact our management team directly.Thank you for bringing these matters to our attention. We hope to have the chance to regain your trust in the future.Kind Regards,Anna FungHotel Manager
3 out of 5
The bathroom had dirty towels in it
Power went off in middle of the night made the room very stuffy didn’t go back on until 9.00am
Posted by Vanessa on 7 Jan. 2024
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Comment from Hotel Management
12 Jan. 2024
by Anna Fung
Hi Vanessa,Thank you for bringing your recent experience to our attention, and we sincerely apologize for the inconveniences you encountered during your stay. It's disheartening to hear about the issues with the bathroom towels and the power outage.We take your feedback seriously and will investigate these matters to ensure they are promptly addressed. Cleanliness is a top priority, and we apologize for any oversight in the maintenance of the bathroom.Regarding the power outage, we understand the impact it had on your comfort, and we are working to prevent such occurrences in the future.Your feedback is invaluable, and we appreciate your understanding. If there's anything else you would like to share or if there's an opportunity for us to make it up to you in the future, please feel free to reach out.Thank you for choosing our hotel, and we hope to have the chance to welcome you back for an improved stay.Kind Regards,Anna FungHotel Manager
3 out of 5
Cons:-
Sofa Dirty with marks, marks all over the floor, dents in the fridge, coffee table broke.
Pros: - fantastic view, close to Southbank.
For the money we paid for this accommodation I expected a lot more. Very dissapointed at the state of the apartment. Wouldn't stay there again.
Posted by Stephanie on 29 Nov. 2023
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Comment from Hotel Management
5 Dec. 2023
by Anna Fung
Hi Stephanie,Thank you for providing feedback on your recent stay with us. We sincerely apologise for the issues you encountered during your time at our hotel, and we regret that we did not meet your expectations.It's disheartening to learn about the cleanliness concerns, damages, and overall disappointment with the apartment. We take your feedback seriously, and we assure you that we will address these issues promptly to prevent similar occurrences in the future. Our goal is to provide a comfortable and enjoyable experience for our guests, and it's clear that we fell short in your case.We appreciate your positive comments about the fantastic view and the proximity to Southbank. However, we understand that these positives were overshadowed by the condition of the apartment.If there's anything specific you would like to share about your experience or if you have additional suggestions for improvement, please feel free to reach out. We take your feedback to heart, and we hope to have the opportunity to regain your trust in the future.Thank you for bringing these matters to our attention, and we apologise for any inconvenience caused.Anna FungHotel Manager
4 out of 5
Good location, carparking off site - so book that in earlier if you are driving. We had apartments on floors 45 and 67, so be wary if you suffer vertigo - views were fantastic though.
Posted by Jason on 23 Nov. 2023
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Comment from Hotel Management
25 Nov. 2023
by Anna
Hi Jason,Thank you for sharing your experience! We're glad to hear that you found our location convenient and enjoyed the fantastic views from our higher floors. We apologize for any inconvenience regarding off-site parking. Your feedback is valuable. If there's anything else we can do to make your next visit even better, please let us know. Kind Regards, Anna Fung Hotel Manager
5 out of 5
Posted by Kaye on 2 Nov. 2023
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Comment from Hotel Management
3 Nov. 2023
by Anna Fung
Hi Kaye,Thank you so much for taking the time to share your feedback and for giving us a perfect score! We are thrilled to hear that you had an exceptional experience during your stay with us.Our entire team is dedicated to providing our guests with a memorable and comfortable stay, and it's incredibly rewarding to know that we succeeded in delivering that for you. We take great pride in our commitment to exceptional service, and your feedback reaffirms that we are on the right track.We look forward to welcoming you back in the future and providing you with another outstanding stay. If you have any special requests or preferences for your next visit, please don't hesitate to let us know. Your satisfaction is our top priority, and we're here to ensure you have another wonderful stay.Once again, thank you for choosing our hotel, and we can't wait to have the pleasure of serving you again in the near future.Kind Regards,Anna FungHotel Manager
2 out of 5
Key point: don't stay here if it's windy. The building creaks and you will struggle to sleep.
Check in process was painful (granted, we arrived late evening).
No power points on one side of the bed. It had a lamp, but it wasn't plugged in! No hair dryer. Iron board was flakey.
Most of these issues were communicated in the first 24 hours with no response on the supplied contact number.
Room itself was clean and comfortable.
Posted by Trevor on 29 Oct. 2023
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Comment from Hotel Management
3 Nov. 2023
by Anna Fung
Hi Trevor,Thank you for taking the time to share your feedback with us. We truly appreciate your comments as they help us identify areas where we can improve our services. We are sorry to hear that your experience fell short of your expectations in certain aspects of your stay.Your mention of the building creaking in windy conditions is a concern, and we will certainly investigate and address this issue to ensure a more peaceful night's sleep for our guests. We apologise for the inconvenience you faced during the check-in process, and we will work on making it smoother, especially for guests arriving late in the evening.Regarding the lack of power points and the lamp not being plugged in on one side of the bed, the absence of a hair dryer, and the condition of the iron board, we apologise for these inconveniences. This is not the level of comfort and convenience we aim to provide, and we will take immediate steps to rectify these issues and ensure that our rooms are well-equipped for our guests.We are also concerned to hear that you did not receive a response when you attempted to communicate these issues within the first 24 hours. This is not the level of service we aspire to deliver, and we will investigate and improve our communication channels to ensure a more responsive approach to guest concerns.On a positive note, we are glad to hear that you found the room clean and comfortable. We appreciate your acknowledgment of this aspect of your stay.Your feedback is invaluable, and we hope you will consider giving us another chance to provide you with an improved experience in the future. Please do not hesitate to reach out to us directly if you plan to return, and we will make every effort to ensure a more satisfying stay.Thank you for choosing our hotel, and we appreciate your input.Kind Regards,Anna FungHotel Manager
1 out of 5
Getting into the room was a hassle and our car didn’t fit in the car park
Posted by Jarrod on 3 Sep. 2023
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Comment from Hotel Management
4 Sep. 2023
by Anna
Hi Jarrod,We apologize for the hassle you experienced when trying to access your room and the issue with your car not fitting in the car park. Your comfort and convenience are important to us, and it's regrettable to hear about these difficulties.To improve our services, we'll review the check-in process and assess the car park situation to ensure that our guests have a smoother experience in the future. If you ever decide to stay with us again, we hope to provide you with a more hassle-free and enjoyable experience. If you have any specific concerns or need further assistance, please don't hesitate to reach out. Thank you for your feedback, and we appreciate your stay with us.Anna Fung-General Manager
5 out of 5
Good customer service, nice apartment in Aus 108 building
Posted by Scott on 30 Aug. 2023
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Comment from Hotel Management
31 Aug. 2023
by Anna
Hi Scott,We appreciate your kind words about our customer service and the apartment in the Aus 108 building. Providing excellent service and comfortable accommodations is our priority. If you have any further comments or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and hope to continue providing you with positive experiences during your future visits. Thank you for choosing us as your accommodation.Anna Fung General Manager
Australia 108 by CLLIX offers its guests an elevator. WiFi is free in public spaces. This 4-star Melbourne aparthotel is smoke free.
1 building
64 guestrooms or units
101 levels
Built in 2020
Elevator
No smoking on site
Family Friendly Amenities
Family property
Separate living room
Free WiFi
Soundproofed rooms
Kitchen
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Train station: Flinders Street Station (1.3 km / 0.8 mi)
Room Amenities
Australia 108 by CLLIX offers 64 accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 50-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.
In-room kitchen
Washer and dryer
Dining room
LCD television
Digital channels
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Shower
Housekeeping (weekly)
Hair dryer
Toiletries (free)
Iron and ironing board
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Free tea bags/instant coffee
Wardrobe or closet
Change of towels (on request)
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 5:00 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 9:00 AM - 10:00 PM
Saturday - Saturday: 9:00 AM - 9:00 PM
The check-in location differs from the property location. Check-in location: [Shop 5 / 89 City Road, Southbank 3006]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Monday - Friday: 9:00 AM - 10:00 PM
Saturday - Saturday: 9:00 AM - 9:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Shop 5 / 89 City Road, Southbank 3006 To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 49 per night.
Cribs (infant beds) are available for AUD 10.00 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.
No rollaway/extra beds available
No cots (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Events/parties not allowed
Staffed front desk
Smoke detector
LGBTQIA friendly
Credit card pre-authorisation
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Guests must register online prior to arrival
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.0 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 10.00 per night
Rollaway bed fee: AUD 49 per night
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Australia 108 Apartment Southbank
Australia 108 Apartment
Australia 108 Southbank
Australia 108
Arise Australia 108
Australia 108 by CLLIX Southbank
Australia 108 by CLLIX Aparthotel
Australia 108 by CLLIX Aparthotel Southbank
You should know
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Australia 108 by CLLIX offers free cancellation on select room rates. Check out the cancellation policy for more info.
The closest beach to Australia 108 by CLLIX is St Kilda Beach (5.2 km).
No, Australia 108 by CLLIX does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
