4.3 out of 5

"Second time staying here. Great location & price. Onsite car parking at reasonable price. Got upgraded to bigger apartment. Enjoyed our stay again. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in Southbank awaits you at Experience Aria Hotel Apartments. You'll be 1.7 km (1.1 mi) from DFO South Wharf and 2.6 km (1.6 mi) from Rod Laver Arena. Highlights at this aparthotel include in-room kitchens, washers/dryers, and balconies.

Each apartment is soundproofed and features an LCD TV with digital channels, along with a living room, a dining area, and a DVD player. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. Nice touches to enhance your stay include designer toiletries and premium bedding. A coffee/tea maker, a hairdryer, and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, a business centre, and concierge services. Additionally, you'll find laundry facilities, express check-out, and dry cleaning/laundry services. Cooked-to-order breakfast is available daily between 7 AM and noon. There's also the convenience of self parking.

Places within a 15-minute drive of this 4.5-star Melbourne Central Business District aparthotel include Royal Botanic Gardens and Melbourne Cricket Ground.

One Bedroom Premier Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$117 per night

Three Bedroom Deluxe Apartment

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Two Bedroom Deluxe Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Two Bedroom Executive Premier Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Three Bedroom Premier Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Two Bedroom Premier Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Experience Aria Hotel Apartments ratings based on 1,038 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Experience Aria Hotel Apartments

Everyone (659) Couples (137) Business (3) Students (1) Family (232) Other (1)
3 out of 5
The car park is shockingly tight and one wonders how they got a building permit for this. Don't use the car park, if you are not a confident driver in tight spaces or have a larger 4WD. The bathroom of the apartment had part of the shower screen missing and therefore the floor got wet. The caulking is slightly mouldy, as there is no active extraction in the bathroom. Besides the noise from the freeway, the apartment is OK.

Posted by on 11 Feb. 2019

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5 out of 5
The view was awesome. Good value. Nice big bathroom.

Posted by on 9 Feb. 2019

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1 out of 5
Cold shower and insesant all night. Let the staff. Not a lot of compassion

Posted by on 5 Feb. 2019

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4 out of 5
The location was good but the apartment could of used a good scrubbing!

Posted by on 2 Feb. 2019

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3 out of 5
Adequate room with overtones of appalling service. Checking in after hours 100 metres down the road is no problem if the receptionist is aware that she is responsible for these later check ins. She was not able to find our reservation and, after i located it on my phone, gave us keys to an apartment in a completely different building without communicating this information. This left us on the side of the road in the middle of the night with all our luggage and no idea what was going on. Extremely unhelpful or apologetic for this misdirect. Broken TV. Room servicing was sporadic and the cleaner neglected to leave us any towels what so ever, but did leave her enormous bag of dirty linen from our and others rooms in our entrance for the remainder of our trip. Pool area was moderately unclean and garden terrace a concrete cube with dead plants and no chairs. I wouldn't stay here again or recommend it. For the price you could easily find somewhere nicer. It would be difficult to find worse service.

Posted by on 29 Jan. 2019

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5 out of 5
Easy, convenient and professional service. The apartment was so tidy and had such a wonderful view!

Posted by on 28 Jan. 2019

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4 out of 5
There was only one towel on the room when we arrived , we rang and asked for another- promised but not delivered. We had to leave for a Wedding so my husband couldn’t have a shower as I had used the only one prior to us leaving for the event. We rang requesting a towel again in the morning, after 20 mins wait we rang again still no towel so we rang again by this time checkout was approaching fast . After an twenty mins my husband left the room to go to reception to physically get a towel but as he waited for the lift finally a staff member appeared with the towels. We both had very short showers to checkout at 1/4 past ten . This unfortunately marred at otherwise beautiful location. Their customer service skills need some retraining

Posted by , from Horsham on 27 Jan. 2019

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5 out of 5
Was walking distance to everything, 3-5 minute. Staff was friendly,Woolworths 100 metres away.

Posted by on 27 Jan. 2019

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4 out of 5
Did not like the car park at all it was ridiculously tiny. Apartment was great - carpets a bit worn and airconditioner was not in the best position to keep apartment cool.

Posted by on 27 Jan. 2019

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1 out of 5
Dirty walls mirrors glasses and carpet. The reception staff were slow and quite rude. And no wifi was available even though it was advertised

Posted by on 27 Jan. 2019

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About the Experience Aria Hotel Apartments

Location 285 City Road, Southbank, VIC 3006

Property Features

WiFi is free in public spaces. A business centre and a meeting room are available. The luxury Experience Aria Hotel Apartments also features tour or ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Experience Aria Hotel Apartments was completed in December 2016. This 4.5-star Southbank aparthotel is smoke free.

  • 108 guestrooms or units
  • 40 levels
  • 2 buildings
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player


Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Melbourne, VIC (MEL-Tullamarine) (26.6 km / 16.5 mi)
  • Train station: Spencer Street Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Experience Aria Hotel Apartments offers 108 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate living rooms and includes desks. Beds feature premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and a hairdryer. 32-inch LCD televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.

Room service (during limited hours) is available.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Sunday-Thursday: 8 AM-7:30 PM
  • Friday-Saturday: midnight-midnight
If you arrive at the property after hours, you'll need to check in at an alternative location: Bella Apartments, 250 City Rd Southbank (100m walk)

This property's front desk is open during the following times:

  • Sunday - Thursday: 8 AM - 7:30 PM
  • Friday - Saturday: midnight - midnight
Guests arriving after hours will need to go to the following location to check in: Bella Apartments, 250 City Rd Southbank (100m walk)


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 16 for adults and AUD 16 for children (approximately)
  • Self-parking fee: AUD 17 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • On-site credit card charges are subject to a surcharge
  • Facilities fee: AUD 5 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aria Serviced Apartments Southbank
  • Aria Serviced Apartments
  • Aria Serviced Southbank
  • Aria Serviced
  • Plum Serviced Apartments Southbank Melbourne
  • Plum Serviced Apartments Southbank Hotel Melbourne
  • Experience Aria Hotel Apartments Southbank
  • Aria Hotel Apartments
  • Aria Melbourne
  • Experience Aria Southbank