4.3 out of 5

"Second time staying here. Great location & price. Onsite car parking at reasonable price. Got upgraded to bigger apartment. Enjoyed our stay again. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in Southbank awaits you at Experience Aria Hotel Apartments. Within just a 15-minute stroll, you'll find popular places like SEA LIFE Melbourne and Eureka Tower. Highlights at this aparthotel include in-room kitchens, washers/dryers, and balconies.

This business-friendly aparthotel offers free WiFi in public areas, a business centre, and concierge services. Additionally, you'll find laundry facilities, express check-out, and childcare. Cooked-to-order breakfast is available daily between 7 AM and noon. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4.5-star Melbourne Central Business District aparthotel include National Gallery of Victoria and Bourke Street Mall.

One Bedroom Premier Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$134 per night

Three Bedroom Deluxe Apartment

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Two Bedroom Deluxe Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Two Bedroom Executive Premier Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Three Bedroom Premier Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Two Bedroom Premier Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Experience Aria Hotel Apartments ratings based on 1,017 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Experience Aria Hotel Apartments

Everyone (655) Couples (133) Business (3) Students (1) Family (219) Other (1)
2 out of 5
I booked a place with a balcony because I hate staying in places with no air. The balcony was walled with glass windows and one window that opened just a tiny bit. The place wasn't very clean, even the glasses had to be washed before used!

Posted by on 9 Dec 2018

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4 out of 5

Posted by on 8 Dec 2018

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4 out of 5
It was very central to everything. The bed was comfortable. The parking was a little bit cramped, but manageable in a small car. The staff were lovely and very helpful. Overall it was a nice stay in Melbourne :)

Posted by , from Melbourne on 25 Nov 2018

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3 out of 5
It was very average in cleanliness bit noisy from road noise . The parking was a disgrace if you have a medium car you can hardly get up to car park if you have a big car find somewhere else to park

Posted by on 25 Nov 2018

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5 out of 5
The property was close to tram stop and staff were friendly

Posted by on 19 Nov 2018

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4 out of 5
Rooms are big and clean, no problems at all there. The carpark may have been designed by actual circus clowns though.

Posted by , from Los Angeles on 16 Nov 2018

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1 out of 5
This is a 2 star hotel at best. Worst car park ever created, dirty walls, paint missing everywhere, holes in the walls, more stains on the floor then a shopping center, saints on the sheets, more mould in the bathroom then a public toilet. What an absolute disgrace.

Posted by on 16 Nov 2018

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3 out of 5

Posted by on 4 Nov 2018

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4 out of 5
Great location with easy walking to Southbank, Crown Casino and Exhibition Centre. Apartment was spacious and well appointed. Comfortable bed. Limited parking in the area so booked hotel parking. Guests should be aware that access to the car park is very tight.

Posted by , from Melbourne on 2 Nov 2018

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2 out of 5
We won’t be staying again. There was no reference on the advertisement to state you may also be staying at Banks apartment. The internet didn’t work, the room didn’t match the photos on the advertisement. When we entered the room, it was like a sauna. Had to place the split system on full for most of the evening and open all the windows to cool the apartment down l. So we were freezing while sitting in the loungeroom while we waited for the bedrooms cool down. When I tried to politely advise the receptionist upon checking out she was very defensive, basically tried to make me feel like an idiot and I should have gone to the other apartment across the street that evening which they also manage to discuss my concerns. The shower needed to be cleaned, yet you have to wash all your dishes, throw out your rubbish in the rubbish bin located on the floors common room, and there is no internal lock on the main door, so if someone had a key, or knew how to pick a lock the could access your room

Posted by on 1 Nov 2018

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About the Experience Aria Hotel Apartments

Location 285 City Road, Southbank, VIC 3006

Property Features

WiFi is free in public spaces. A business centre and a meeting room are available. The luxury Experience Aria Hotel Apartments also features tour or ticket assistance, concierge services, and on-site laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Experience Aria Hotel Apartments was completed in December 2016. This 4.5-star Southbank aparthotel is smoke free.

  • 108 guestrooms or units
  • 40 levels
  • 2 buildings
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player


Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Melbourne, VIC (MEL-Tullamarine) (26.6 km / 16.5 mi)
  • Train station: Spencer Street Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Experience Aria Hotel Apartments offers 108 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate living rooms and includes desks. Beds feature premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and a hairdryer. 32-inch LCD televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.

Room service (during limited hours) is available.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Sunday-Thursday: 8 AM-8:30 PM
  • Friday-Saturday: midnight-midnight
If you arrive at the property after hours, you'll need to check in at an alternative location: Bella Apartments, 250 City Rd Southbank (100m walk)

This property's front desk is open during the following times:

  • Sunday - Thursday: 8 AM - 8:30 PM
  • Friday - Saturday: midnight - midnight
Guests arriving after hours will need to go to the following location to check in: Bella Apartments, 250 City Rd Southbank (100m walk)


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 16 for adults and AUD 16 for children (approximately)
  • Self-parking fee: AUD 17 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • On-site credit card charges are subject to a surcharge
  • Facilities fee: AUD 5 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aria Serviced Apartments Southbank
  • Aria Serviced Apartments
  • Aria Serviced Southbank
  • Aria Serviced
  • Plum Serviced Apartments Southbank Melbourne
  • Plum Serviced Apartments Southbank Hotel Melbourne
  • Aria Hotel Apartments Melbourne
  • Aria Hotel Apartments
  • Aria Melbourne