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4.5 out of 5

"Close to all sporting arena’s. Quiet, clean and very comfortable. Will stay again. " More

By a verified traveller on Thu 23 Aug 2018

Hotel Description

At 381 Cremorne you'll be within just a 10-minute stroll of Olympic Park and Aami Park. Highlights at this property include in-room kitchens, washers/dryers, and balconies.

You can enjoy Smart televisions with digital channels, and each apartment features a living room, a coffee/tea maker, and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Limited housekeeping is available.

This smoke-free apartment offers a fitness centre, dry cleaning/laundry services, and luggage storage. Additionally, you'll find laundry facilities and a lift. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Cremorne property include Hisense Arena and National Sports Museum.

One Bedroom Courtyard Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$261 per night

Two Bedroom View Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Balcony Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Balcony Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Three Bedroom Penthouse

Bed Count 3 King Beds Maximum Occupancy 6 Max

Three Bedroom Terrace Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

381 Cremorne ratings based on 67 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 381 Cremorne

Everyone (61) Couples (4) Family (1)
5 out of 5
Great location if going to events at Rod Laver Arena. Very happy with stay and will definitely stay there again

Posted by on 20 Mar. 2019

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5 out of 5
Beautiful hotel , great location, extremely friendly helpful staff . Overall a great place to stay within walking distance to restaurants , coffee shops & entertainment.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by Manager

Thank you so much for taking the time to post such a lovely review especially for our staff who try so hard. We are glad that you enjoyed your stay with us and especialy the surrounding restaurants and the vicinity.

5 out of 5
Great place,very clean, had everything we wanted. Nice and close to the city. we will definitely be staying there again.

Posted by on 8 Feb. 2019

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Comment from Hotel Management

13 Feb. 2019 by Manager

Thank you for staying with us at 381 Cremorne and for the 5 out of 5 rating. We look forward to welcoming you back when you next stay with us.

5 out of 5
Location was perfect. Clean room. Easy booking experience. Spacious.

Posted by on 28 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Manager

Thank you for your great feedback. We hope you will stay with us again when you are next in Melbourne.

3 out of 5
This hotel is very nice on the inside although getting to their parking area is not very easy if your new to the area. The room itself was very clean and tidy but it’s had a strong odour of mould/dampness which was a little overpowering when you first walk in.

Posted by , from Wangaratta on 7 Dec. 2018

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Comment from Hotel Management

12 Dec. 2018 by Reception

Dear Guest, thank you for taking the time to send through your review. Richmond is an area with littel lanes all over the place and can be trying to access the back of our building to the car park. I hope you were able disspell the odour of damp once you in the apartment and opened all the widnows. I am surprised to hear this as it has been warm and we get a lot of sunshine through the windows.

5 out of 5
I really enjoyed the amount of utilities they had in the room including a washing machine, washing liquid, a gas top and dishwasher. They had free WiFi and a smart TV. The bed was comfortable and there was a TV in there too. The only thing is there was a dirty used towel on the washing machine that we had to wash.

Posted by on 6 Dec. 2018

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Comment from Hotel Management

19 Dec. 2018 by Reception

Thank you for taking the time to respond, and so glad you appreciated the amenties we were able to provide, and found our apartment with all the items to make your stay pleasurable. including the comfy bed. As for the contents of the washing machine I do apologies and have pointed this out to housekeeping.

4 out of 5

Posted by on 16 Nov. 2018

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Comment from Hotel Management

21 Nov. 2018 by Manager

Thank you for rating your stay at 381 Cremorne. We hope you will return when you are next visiting Melbourne.

3 out of 5
The car park access is average and costs extra. The location is tricky with no easy main road access. The staff could not offer a simple local map of attractions. The door lock system is unusual for a hotel - does not auto lock when you exit. The room is fairly spacious. The city view from this direction is not so great. Good location for sport tho. The provisions are limited. The coffee machine is tricky. The internet tv is good. There are not enough powerpoints in the right locations. You cannot flush the toilet with the lid up making using the brush tricky. It was pleasant. It was available. Overall it was average. But nothing special. I doubt I would return.

Posted by on 4 Nov. 2018

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Comment from Hotel Management

9 Nov. 2018 by Manager

Dear Guest, Thank you for taking the trouble to post this review. Yes we acknowledge that Richmond vicinity can be a tricky place to find parking. Old area with small laneways. We do explain at reception that you do need to lock you dorr on exiting as we have found this a most secure way ensuring your security. Shame you had not let reception know that you were not happy withyour view as we would have attempted to move you providing we had availability. The coffee machine is a Lavazza machine and you may have required some assitance on how to operate which again reception would have very glad to assist. Will get housekeeping to check the issue of the toilets as far as we are aware all toilets flush whichever you have the cover up or down. I do wish you hd come to reception with you all your issue we would been very happy to assist. There is a stand next to reception with all sorts of maps and excursions available if you could have grabbed one of those you could have resolved your location problems. I do apologise for you inconvenience but reception is all open all day just for these instances to ensure our guests are comfortable.

4 out of 5
Great double room - perfect location for us as we needed to be located near the MCG- right near Richmond Train Station. Bus outside hotel takes you right into St Kilda .......

Posted by , from Adelaide SA on 20 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by Manager

Thank you for sharing your experience at 381 Cremorne with other travellers. We hope to welcome you back soon.

5 out of 5
Spacious apartment, comfortable, highly recommend.

Posted by on 26 Sep. 2018

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Comment from Hotel Management

26 Sep. 2018 by Reception

Thank you for you lovely response, the apartments are spacious new and clean and very welcoming. Car parking in such a built up area is so valuable and a great help to know your car is safely parked without a huge cost.

Property Features

As a guest of 381 Cremorne, you'll find a fitness centre, laundry facilities, and dry cleaning/laundry services. The front desk is open around the clock. Parking is available for a fee. This 4-star Cremorne apartment is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 6 levels
  • Built in 2015
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (29.7 km / 18.4 mi)
  • Train station: Flinders Street Station (2.8 km / 1.7 mi)
  • Metro station: Richmond Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

381 Cremorne offers 40 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate living rooms. Pillowtop beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and a hairdryer. 32-inch Smart televisions come with digital channels. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Multiple bedrooms
  • Living room
  • Pillowtop beds
  • Smart television
  • Digital channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is 25

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8:30 AM-7:30 PM
  • Sunday-Sunday: 9 AM-3 PM
If you are planning to arrive after 7:30 PM, please contact the property in advance using the information on the booking confirmation.

Reception hours are 10 AM to 2 PM on public holidays. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 7:30 PM
  • Sunday - Sunday: 9 AM - 3 PM
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • Events/parties not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 0 per stay
  • Cleaning deposit: AUD 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 381 Cremorne Apartment
  • 381 Apartment
  • 381 Cremorne
  • 381

You should know

  • Registered guests are the only ones allowed to be in guestrooms.