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4.5 out of 5

"Really impressed with airport greeting & transfers, was seamless. Hotel room was clean & comfortable. Nice pool area & restaurants. Had booked an ocea ... " More

By a verified traveller on Sat 08 Jul 2017

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Hotel Description

JEN Maldives Male by Shangri-La puts you in the heart of Malé, within steps of Medhu Ziyaaraiy and Mulee Aage Palace. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A relaxing day at Aristo Spa can include massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Lime, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. 1044 square feet (97 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of a free airport shuttle.

Attractions within a 30-minute drive of this 4-star Malé hotel include Hulhumale Beach and Paradise Island Beach.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$352* Per night/room 13 Apr. - 14 Apr.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

JEN Maldives Male by Shangri-La ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JEN Maldives Male by Shangri-La

Everyone (1) Couples (1)
4 out of 5

Nice hotel, 10min transfer from airport

Location: Male was a very busy & dirty city -lots of litter. Fine for a quick stopover en-route to other islands/resorts but not somewhere to holiday.
Really impressed with airport greeting & transfers, was seamless. Hotel room was clean & comfortable. Nice pool area & restaurants. Had booked an ocean view room - wouldn't have called it that, could catch a glimpse of the ocean between the buildings. None the less we were satisfied with our stay.

Posted by , from Australia on 8 Jul. 2017

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Comment from Hotel Management

15 Oct. 2017 by Hotel Jen Malé Maldives

Dear Kaz, Thank you for sharing your stay experience! We appreciate your kind comments. We look forward to welcome you back! Best regards, Rahim Flynn, General Manager

5 out of 5
Pros: Service with complete organisation of transfers from airport to seaplane and
Location: Outstanding
Facilities: Top of the line, Outstanding; Service: Flawless; Cleanliness: Immaculate;

Posted by , from Australia - NSW - Sydney on 25 Apr. 2014

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About the JEN Maldives Male by Shangri-La

Location Ameer Ahmed Magu, Malé, Kaafu Atoll 20096

Property Features

JEN Maldives Male by Shangri-La offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Meeting rooms and limo/town car service are available. Event space at this hotel measures 1044 square feet (97 square meters) and includes a conference center. A rooftop terrace, spa services, and a library are also featured at the business-friendly JEN Maldives Male by Shangri-La. A roundtrip airport shuttle is free (available 24 hours). Smoking is allowed in designated areas at this 4-star Malé hotel.

  • 1 building
  • 114 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • 1044 sq ft of conference space
  • 97 sq m of conference space
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Property shuttles: Free airport shuttle; ferry terminal shuttle and bus station shuttle

Room Amenities

JEN Maldives Male by Shangri-La offers 114 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Malé hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Lime - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Azur - Overlooking the ocean and pool, this fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Panini - This coffee shop serves breakfast only. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Minimum age to access spa is 11

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 PM

Special check-in instructions:

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. JEN Maldives Male by Shangri-La offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 135.52 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JEN Maldives Male by Shangri-La

Policies

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • UnionPay
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jen Maldives Male By Shangri
  • JEN Maldives Male by Shangri La
  • JEN Maldives Male by Shangri-La Malé
  • JEN Maldives Male by Shangri-La Hotel
  • Hotel Jen Malé Maldives by Shangri La
  • JEN Maldives Male by Shangri-La Hotel Malé

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at JEN Maldives Male by Shangri-La.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.