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Andaz Maui at Wailea Resort - a concept by Hyatt

4.5 star property
Beach spa retreat, walking distance from Mokapu Beach

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Andaz Maui at Wailea Resort - a concept by Hyatt

Photo gallery for Andaz Maui at Wailea Resort - a concept by Hyatt

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
3 Bedroom Ilikai Penthouse, Ocean View (2 Kings and 2 Queens)
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Ocean View Suite

Overview of Andaz Maui at Wailea Resort - a concept by Hyatt

Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry

Check out the area

Map
3550 Wailea Alanui Dr, Kihei, HI, 96753
  • Popular LocationShops at Wailea5 min walk
  • Popular LocationWailea Beach16 min walk
  • Popular LocationKamaole Beach Park5 min drive
  • AirportKahului, HI (OGG)27 min drive

Room options

2 Queen Beds Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds with Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed with Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

3 Bedroom Ilikai Villa, Ocean View  (1 King, 3 Queens)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Minibar (some free items)
TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

Ocean View Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Minibar (some free items)
TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

1 King Bed

Highlights

Patio
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

3 Bedroom Ilikai Villa, Garden View  (1 King, 3 Queens)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Minibar (some free items)
TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

2 Queen Beds

Highlights

Patio
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Partial View Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Minibar (some free items)
TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Andaz Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Minibar (some free items)
TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pool Side Suite (Adults Only)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Minibar (some free items)
TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Four Bedroom Ocean Front Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchen
  • 323 sq m
  • Sleeps 10
  • 3 King Beds and 2 Double Beds

3 Bedroom Ilikai Villa, Ocean View (2 Kings and 1 Bunk Bed)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 177 sq m
  • Sleeps 6
  • 2 King Beds and 1 Single Bunk Bed

3 Bedroom Ilikai Villa, Partial Ocean View (2 Kings and 1 Bunk Bed)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 177 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds and 1 Single Bunk Bed

3 Bedroom Ilikai Penthouse, Ocean View (2 Kings and 2 Queens)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchen
  • 353 sq m
  • Sleeps 10
  • 2 King Beds and 2 Queen Beds

3 Bedroom Ilikai Villa, Partial Ocean View (1 King, 3 Queens)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 177 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

3 Bedroom Ilikai Villa, Garden View (2 Kings and 1 Bunk Bed)

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 177 sq m
  • Sleeps 6
  • 2 King Beds and 1 Single Bunk Bed

3 Bedroom Ilikai Villa - 2 Kings 1 Queen Partial Ocean View with ADA Tub and Shower

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 177 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Three Bedroom Full Ocean View Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchen
  • 257 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Three Bedroom Ocean Front Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchen
  • 317 sq m
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

Two Bedroom Ocean Front Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchen
  • 173 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Ocean View Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Minibar (some free items)
TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

2 Queen ADA Shower

Highlights

Patio
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Four Bedroom King Ocean Front Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchen
  • 378 sq m
  • Sleeps 10
  • 4 King Beds

3 Bedroom Ilikai Villa, Ocean View (2 Kings and 1 Queen)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 177 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

1 King ADA Shower

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Minibar (some free items)
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Kihei

At Andaz Maui at Wailea Resort - a concept by Hyatt you'll be within a 20-minute stroll of Shops at Wailea and Wailea Beach. Highlights at this beachfront resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Awili Spa and Salon Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Morimoto Maui, serves Fusion cuisine and is open for lunch and dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and Hot tub. 4564 square feet (424 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free WiFi in public areas, a sauna and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .With a stay at this Wailea resort, you'll be 1.5 km (0.9 mi) from Mokapu Beach and 3.7 km (2.3 mi) from Kamaole Beach Park.

What's nearby

  • Shops at Wailea - 5 min walk
  • Wailea Beach - 16 min walk
  • Kamaole Beach Park 3 - 4 min drive
  • Kamaole Beach Park - 5 min drive
  • Maluaka Beach - 8 min drive

Getting around

  • Kahului, HI (OGG) - 27 min drive

Restaurants

  • Monkeypod Kitchen - 19 min walk
  • Lappert's Hawai'i - 11 min walk
  • Botero Bar - 15 min walk
  • The Pint and Cork - 11 min walk
  • Manoli's Pizza Company - 10 min walk

About this property

Andaz Maui at Wailea Resort - a concept by Hyatt

Beach spa retreat, walking distance from Mokapu Beach
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Andaz Maui at Wailea Resort - a concept by Hyatt, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a 24-hour fitness centre, 1 hot tub and a sauna. For a fee, parking is available.

This Kihei resort is smoke free.

  • 300 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • 4564 sq ft of conference space
  • 424 sq. m of conference space
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Andaz Maui at Wailea Resort - a concept by Hyatt offers 300 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature down duvets and premium bedding. Televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and hairdryers.

This Kihei resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Awili Spa and Salon Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: USD 49 for adults and USD 24.50 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bumbye Beach Bar
  • Ka'ana Kitchen
  • Leuha Lounge
  • Mokapu Market
  • Morimoto Maui

Things to do

  • 24-hour gym
  • 36 holes of golf
  • 5 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Canoeing
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Kayaking
  • Sauna
  • Spa tub
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,564 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 49 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 58.71 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room coffee
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 49 for adults and from USD 24.50 for children
  • Valet parking fee: USD 50.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Andaz
Andaz Hotel
Andaz Hotel Maui Wailea
Andaz Maui Wailea
Andaz Maui Wailea Resort concept Hyatt
Andaz Maui Resort concept Hyatt
Andaz Maui Wailea concept Hyatt
Andaz Maui concept Hyatt
Andaz Maui at Wailea Resort a concept by Hyatt
Andaz Maui at Wailea a Hyatt Hotel
Andaz Maui at Wailea Resort - a concept by Hyatt Kihei
Andaz Maui at Wailea Resort - a concept by Hyatt Resort
Andaz Maui at Wailea Resort - a concept by Hyatt Resort Kihei

Frequently asked questions

What is the cancellation policy at Andaz Maui at Wailea Resort - a concept by Hyatt?

Andaz Maui at Wailea Resort - a concept by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Andaz Maui at Wailea Resort - a concept by Hyatt?

As of 24 Apr 2024, prices found for a 1-night stay for 2 adults at Andaz Maui at Wailea Resort - a concept by Hyatt on 14 May 2024 start from AU$1,626.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Andaz Maui at Wailea Resort - a concept by Hyatt?

Yep, Andaz Maui at Wailea Resort - a concept by Hyatt has valet parking for USD 50.00 per day.

Are there any beaches close to Andaz Maui at Wailea Resort - a concept by Hyatt?

Yep, Andaz Maui at Wailea Resort - a concept by Hyatt is a short 16-minute walk from Wailea Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at Andaz Maui at Wailea Resort - a concept by Hyatt?

Yep, Awili Spa and Salon Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Andaz Maui at Wailea Resort - a concept by Hyatt have a pool?

Andaz Maui at Wailea Resort - a concept by Hyatt has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Andaz Maui at Wailea Resort - a concept by Hyatt?

Andaz Maui at Wailea Resort - a concept by Hyatt features 2 poolside bars, 5 outdoor pools and a full-service spa.

What makes Andaz Maui at Wailea Resort - a concept by Hyatt a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Andaz Maui at Wailea Resort - a concept by Hyatt.

Does Andaz Maui at Wailea Resort - a concept by Hyatt serve breakfast?

Sure does, buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Andaz Maui at Wailea Resort - a concept by Hyatt?

No, Andaz Maui at Wailea Resort - a concept by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Andaz Maui at Wailea Resort - a concept by Hyatt?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at Andaz Maui at Wailea Resort - a concept by Hyatt?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Andaz Maui at Wailea Resort - a concept by Hyatt?

There is a golf course next to Andaz Maui at Wailea Resort - a concept by Hyatt.

Andaz Maui at Wailea Resort - a concept by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1000 reviews" "
Rating 8 - Good. 191 out of 1000 reviews" "
Rating 6 - Okay. 51 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Staff & service
Sat down at the table to order drinks and food near the bar area tables and server never came. We got up after 20 min. Also spa services were booked so couldn’t utilize any of that. It was cold and rainy during our stay and the room was freezing.

10/10 Excellent

Marlene, Laguna Niguel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff very happy with the resort
Stayed 4 nights in Dec 2023

6/10 Okay

Xiaoqing

Travelled with family
Disliked: Staff & service
Over rated, only one jacuzzi, always busy . We only use it for 10 minutes during whole staying.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ismael D, Bishop

Stayed 7 nights in Dec 2023

4/10 Poor

Cody

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I wouldn’t recommend this resort to anyone. There are places in the exact same area for much, much better overall value. We booked Andaz for our honeymoon and made multiple calls to ensure they knew why we were staying there. Learned my parents called the day before our arrival to have champagne waiting for us too. Not only was the champagne not there but not even a single word was mentioned about our honeymoon the entire time there. They canceled our $700 luau on property a week prior with no call to provide a refund or help booking somewhere else. Then their “mixology class” is just talking and watching a bartender make drinks that you don’t choose. Thought we would be physically making the drinks while the bar tender instructed us. The name should be changed to “mixology show”. For nearly $1,400 a night with taxes and mandatory valet it was extremely disappointed.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher Scott

Stayed 8 nights in Dec 2023

10/10 Excellent

David

Stayed 10 nights in Dec 2023

10/10 Excellent

Mary Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food!
Stayed 4 nights in Nov 2023