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4.4 out of 5

" just by the royal palace and the city. easy access by bike or on foot " More

By Isabelle, from India on Sat 14 Jun 2014

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Hotel Description

A luxury stay in Mandalay awaits you at Mercure Mandalay Hill Resort. Within just a 15-minute stroll, you'll find Kyauktawgyi Paya and Sandamuni Paya. Highlights at this family-friendly resort include 3 restaurants, 3 bars/lounges, and a full-service spa.

A day of pampering at Mandalar Spa can include Swedish massages, Thai massages, and body scrubs along with aromatherapy and reflexology. The restaurant, Ming's Asian Kitchen, serves Chinese cuisine and is open for dinner. Kiplings is the resort's own lobby lounge, serving drinks along with light fare. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and gym plus access to bike rentals. Business travelers can take advantage of 4 meeting rooms, conference space, and a business center. Plus you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Each morning continental breakfast is served between 5:00 AM and 10:00 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4.5-star Mandalay resort include Kuthodaw Pagoda and Shwenandaw Monastery.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Business Lounge Access, Corner (Executive)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Mercure Mandalay Hill Resort ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Mandalay Hill Resort

Everyone (1) Couples (2) Family (2)
5 out of 5
Pros: The pool, facilities and location
Cons: A man drunk at the pool bar after too many drinks at lunchtime
just by the royal palace and the city. easy access by bike or on foot

Posted by , from India on 14 Jun. 2014

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5 out of 5
Pros: Concirge service was excellent and very consistent at all times
Cons: Choices in the menu
Location: Good views, away from hustle & bustle
Facilities: Modern; Value: Fair price, not much competition; Service: Go the extra mile; Cleanliness: Pristine; Well located for the Palace and Mandalay Hills. Very far from airport but there are not many 5* choices in Mandalay

Posted by , from Malaysia on 12 Mar. 2014

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4 out of 5
Pros: The room overlooking Mandalay Palace
Cons: The key to enter the room which was difficult to open
Location: Good views
Facilities: Good; Value: A bit expensive; Service: Remarkable; Cleanliness: Pleasant; Beautiful garden and swimmer pool at the rear of the hotel

Posted by , from England on 28 Jan. 2014

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4 out of 5
Pros: Room with a view of Mandalay Hill. Fantastic pool. Lovely room.
Location: Good views
Facilities: Nice ; Value: expensive; Service: Professional, Courteous; Cleanliness: Spotless; You can walk to the stairway that leads to Mandalay Hill. Also close to monastery and pagodas.

Posted by , from Australia - VIC - Regional VIC on 14 Apr. 2013

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4 out of 5
Pros: Good pool
Cons: Noisy at nighttime from nearby karaoke bar
Location: Good views
Value: Acceptable price; Service: Professional; Cleanliness: Pleasant; There is a lack of places to eat nearby so be prepared to eat in the hotel which is quite expensive.

Posted by , from Thailand on 9 May 2012

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About the Mercure Mandalay Hill Resort

Location No.9, Kwin 416B 10th Street, Mandalay, 6000

Property Features

Mercure Mandalay Hill Resort offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, 4 meeting rooms, and limo/town car service. A children's pool, a fitness center, and spa services are also featured at the luxury Mercure Mandalay Hill Resort. You'll have access to the outdoor pool and health club at a partner property. Self parking is free. The property offers extended parking privileges. Smoking is allowed in designated areas at this 4.5-star Mandalay resort.

  • 1 building
  • 208 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 3 bars or lounges
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Mandalay Central Railway Station (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Mercure Mandalay Hill Resort offers 208 air-conditioned accommodations with minibars (stocked with some free items) and safes. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Mandalay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 5:00 AM to 10:00 AM.

Ming's Asian Kitchen - This restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required.

Kinasa Garden Theater - Overlooking the garden, this buffet restaurant specializes in barbecue and serves dinner only. Reservations are required. Open daily.

Yadanabon Cafe - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Kiplings - This lobby lounge specializes in Spanish cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 18
  • Swedish massage
  • Thai massage
  • Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 58.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Mandalay Hill Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 17.33 for adults and USD 8.67 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hill Resort Hotel Mandalay
  • Mandalay Hill
  • Mandalay Hill Resort Hotel
  • Mandalay Resort Hotel
  • Mandalay Hill Hotel Mandalay
  • Mercure Hill Resort
  • Mercure Mandalay Hill
  • Mercure Hill
  • Mercure Mandalay Hill
  • Mercure Mandalay Hill Resort Resort
  • Mercure Mandalay Hill Resort Mandalay
  • Mercure Mandalay Hill Resort Resort Mandalay

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.