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3.8 out of 5

"Was very lovey cute old place. Bar staff would have been great tho " More

By a verified traveller on Mon 03 Sep 2018

Hotel Description

Mercure Maitland Monte Pio puts you in the centre of Maitland, 2.8 km (1.8 mi) from Maitland Regional Art Gallery and 3.5 km (2.2 mi) from Walka Water Works. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

All 47 individually decorated rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks and sitting areas. Minibars provide refreshments, and room service is also available. Coffee/tea makers, safes and hairdryers are also available.

The restaurant, The Pines, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness centre, spa tub and sauna as well as access to tennis lessons. Business amenities include a conference centre and a business centre. Added amenities include free WiFi in public areas and coffee/tea in a common area. Each morning continental breakfast is served between 6:30 AM and 9 AM.

Attractions within a 30-minute drive of this 3.5-star Maitland hotel include University of Newcastle and Roche Estate.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$137 per night

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Maitland Monte Pio ratings based on 47 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Maitland Monte Pio

Everyone (44) Couples (1) Family (1)
2 out of 5

Posted by on 5 May 2019

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3 out of 5
Beautiful old building. Good location. When you get into the hotel you get hit with this disgusting deep fried smell. Kitchen windows are opening into the building. Decoration is outdated and completely mismatched. Art deco, then greek style, loads of artificial flowers and huge vases. Not in theme with this building and doesn't make this building any justice. Receptionist was lovely. However the rest of the staff seems to be "guests" themselves. No uniform. A bit sloppy and a bit unprofessional. Looks like a family ran hotel. Branding is not uniformed. Some Mercure and some Monte Pio. Breakfast was nice. Usual option for a buffet. Rooms are good. Nice clean bed sheets and towels. Bathroom is modern and useful. Queen bed was good. Single bed was awful. Mat was sinking in on one side and made it very uncomfortable. Mismatched furniture.

Posted by , from Sydney on 23 Apr. 2019

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5 out of 5
The overall property was unique, keeping with its heritage..beautifully done. The staff are excellent and the meals wonderful.

Posted by on 18 Apr. 2019

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4 out of 5
The booking promised on Wotif was not what we got. We had to pay more in the end for the room promised on our wotif booking. Will not use wotif again

Posted by on 23 Mar. 2019

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3 out of 5

Posted by on 28 Dec. 2018

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5 out of 5

Posted by on 26 Nov. 2018

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2 out of 5
Very thin walls. I was woken up 2 out of 3 nights by people coming and going. The doors slamm shut and can hear people having showers next door.

Posted by on 5 Nov. 2018

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4 out of 5
Was very lovey cute old place. Bar staff would have been great tho

Posted by , from gold coast on 3 Sep. 2018

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5 out of 5
Fantastic staff. Beautiful old world building. Definitely staying there again.

Posted by , from Sydney on 23 Aug. 2018

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3 out of 5
Work related stay, all good stay here when I travel.

Posted by , from Caringbah on 21 Aug. 2018

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Property Features

As a guest of Mercure Maitland Monte Pio, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. The business-friendly Mercure Maitland Monte Pio also features tour or ticket assistance, a garden, and coffee/tea in common area. Self parking is free. This 3.5-star Maitland hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (37.6 km / 23.4 mi)
  • Train station: Telarah Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Mercure Maitland Monte Pio offers 47 forms of air-conditioned accommodation with iPod docking stations and minibars. This individually decorated and furnished accommodation has separate sitting areas. 20-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Maitland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9 AM.

The Pines – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Cribs (infant beds) are available for AUD 15.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15.00 per person (approximately)
  • Crib (infant bed) fee: AUD 15.00 per night
  • Rollaway bed fee: AUD 45.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Maitland Monte Pio Hotel
  • Mercure Monte Pio Hotel
  • Mercure Maitland Monte Pio
  • Mercure Monte Pio

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.