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 Pokolbin •1 Room
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Estate Tuscany

4-star property
Corner Hermitage Road & Mistletoe Lane, Pokolbin, NSW 1800 796 370
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4.3 out of 5
Excellent!
See all 445 wotif Reviews

"Great location, peaceful setting, room had plenty of space, facilities were great, highly recommended and will be staying here again. " More

By a verified traveller on Mon 19 Feb 2024

Points Of Interest

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Hotel Description

A family-friendly stay in Pokolbin awaits you at Estate Tuscany. You'll be 2.1 km (1.3 mi) from Tintilla Estate Vineyard and Olive Grove and 2.5 km (1.6 mi) from Piggs Peake Winery. Highlights at this motel include a winery, a restaurant, and an outdoor swimming pool.

The restaurant, The Mill Restaurant, serves local and international cuisine and is open for breakfast, lunch, and dinner. Brokenback Bar is the motel's own bar, serving drinks along with lunch and dinner. Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free WiFi in public areas, a conference center, and a snack bar/deli. Each morning full breakfast is served between 8 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Pokolbin motel include Tyrrell's Wines and Hunter Valley Gardens.

Olive Grove Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$161* Per night/room 29 Apr. - 30 Apr.

Queen Room - Disability Access

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Vineyard View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Estate Tuscany ratings based on 445 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Estate Tuscany

Everyone (204) Couples (173) Family (58)
5 out of 5
Great location, peaceful setting, room had plenty of space, facilities were great, highly recommended and will be staying here again.

Posted by on 19 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Cameron

Hi Darrin,Thankyou for your lovely review and comments. We can't wait to welcome you again.

4 out of 5
Staff were fantastic. Food was very good. Beautiful property

Posted by on 21 Jan. 2024

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Comment from Hotel Management

22 Jan. 2024 by Cameron

Hi Suzanne,Thankyou for your lovely review.We can't wait to welcome you back.

4 out of 5

Posted by on 2 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Jayne

Thank you for your review

4 out of 5
The room was lovely unfortunately there was no hot water

Posted by on 1 Jan. 2024

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Comment from Hotel Management

19 Feb. 2024 by Cameron

Hi Kat,Thankyou for your review.

5 out of 5
Great location and wonderful view.

Posted by on 6 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Cameron

Hi Catherine,Thank you for positive review.We cant wait to welcome you back.

2 out of 5
The property was unkept ,the pool had damaged old furniture and the water was cloudy. Entry to unit was dirty and unkept. Attention to detail was lacking. Reception Staff were welcoming and friendly.

Posted by on 5 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Cameron

Hi Julie,Thank you for your review. We appreciate your feedback as we get the property to the standard that it should be.Thank you.

5 out of 5

Posted by on 19 Nov. 2023

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Comment from Hotel Management

9 Dec. 2023 by Cameron

Hi Andrew,Thank you for your positive review, we look forward to welcoming you back in the future.

5 out of 5
It was very nice and clean and great amenities. Also very friendly customer service at reception!

Posted by on 17 Sep. 2023

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Comment from Hotel Management

17 Sep. 2023 by Abdel Bennani

Dear Julie,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

5 out of 5
Absolutely stunning stay.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

31 Aug. 2023 by Abdel Bennani

Dear Ally,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

3 out of 5
Overall just an average hotel. Doors misalign to bar fridge and bathroom so couldn’t shut them properly. Room very cold. Heating only went so high and a small unit so took a long time to get to a reasonable temperature. Beds not very comfortable. Fairly clean.

Posted by on 6 Aug. 2023

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Comment from Hotel Management

6 Aug. 2023 by Abdel Bennani

Dear Deanne,We very much appreciate your comments regarding your stay at Estate Tuscany.We are glad that you enjoyed our beautiful location but disappointed to hear that the restaurant and interiors could have been better. We will review your feedback with our restaurant and maintenance teams.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Regards, Estate Tuscany team

About the Estate Tuscany

Location Corner Hermitage Road & Mistletoe Lane, Pokolbin, NSW 2320

Property Features

A winery is on site. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. Event space at this motel measures 12443 square feet (1156 square meters) and includes a conference center. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Estate Tuscany. Free self parking is available. This 4-star Pokolbin motel is smoke free.

  • 1 floor
  • 38 guestrooms or units
  • 12443 sq ft of conference space
  • 1156 sq m of conference space
  • Winery on site
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Estate Tuscany offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Pokolbin motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • Minibar
  • Flat-screen television
  • Premium channels
  • Dishwasher
  • Coffee maker
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 9:30 AM.

The Mill Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Brokenback Bar - Overlooking the garden, this bar specializes in pizza and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 50 per accommodation, per day, plus a deposit of AUD 50 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Masks are not compulsory at the property
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35 for adults and AUD 25 for children
  • Pet deposit: AUD 50 per day
  • Pet fee: AUD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tuscany Estate Resort
  • Tuscany Wine Estate
  • Estate Tuscany Motel Pokolbin
  • Estate Tuscany Motel
  • Tuscany Wine Estate Resort Pokolbin
  • Tuscany Wine Resort
  • Wine Resort Tuscany
  • Tuscany Wine Estate Hotel Pokolbin
  • Tuscany Wine Estate Resort Greater Newcastle/Pokolbin
  • Estate Tuscany Pokolbin
  • Estate Tuscany Greater Newcastle/Pokolbin
  • Estate Tuscany Motel
  • Estate Tuscany Pokolbin
  • Estate Tuscany Motel Pokolbin

You should know

  • The seasonal pool will open in October and close in May.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.