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At Crowne Plaza Surfers Paradise, an IHG Hotel you'll be within a 30-minute stroll of Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. Highlights at this hotel include in-room free WiFi, free internet, and furnished balconies.
The restaurant, Relish Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, 24-hour gym, outdoor tennis court, and spa tub. Business amenities include a meeting room and a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.
Sights within a 30-minute walk of this Surfers Paradise hotel include The Star Gold Coast and Cavill Avenue.
Crowne Plaza Surfers Paradise, an IHG Hotel ratings based on 335 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Crowne Plaza Surfers Paradise, an IHG Hotel
Everyone (138)Couples (65)Family (84)
4 out of 5
Good hotel! Not that new but clean and nice. Friendly staff.
Posted by Hao on 22 Apr. 2024
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Comment from Hotel Management
23 Apr. 2024
by Ethan
Dear Hao,Thank you for your feedback on your recent stay with us. We're glad to hear that you found our hotel to be clean and nice, despite not being the newest. Our team works hard to maintain a high standard of cleanliness and provide a welcoming environment for our guests.We appreciate your kind words about our friendly staff. Ensuring that our guests feel welcomed and valued is one of our top priorities.If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again soon.Warm regards,Duty Manager Crowne Plaza Gold Coast
5 out of 5
Always a great stay and everything is close by. Quick service and friendly ❤️
Posted by Samantha on 14 Apr. 2024
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Comment from Hotel Management
14 Apr. 2024
by Ethan
Dear Simerbeep Aulakh,Thank you for sharing your feedback on your recent stay with us. We're glad to hear that you found your stay nice, cozy, and comfortable.Regarding your suggestion about including breakfast in the price, we appreciate your input. We'll certainly consider this as we continuously strive to enhance the experience for our guests.If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Duty Manager Crowne Plaza Gold Coast
5 out of 5
Awesome staff and super clean
Posted by Kant on 11 Apr. 2024
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Comment from Hotel Management
11 Apr. 2024
by MR
Dear Kant,I wanted to take a moment to express our sincere gratitude for your recent stay at Crowne Plaza Surfers Paradise and for sharing your feedback with us.We are delighted to hear that you had an enjoyable experience with us and that our staff made a positive impression on you. Providing exceptional service is a top priority for us, and it's wonderful to know that our team's efforts contributed to your satisfaction.Moreover, we're thrilled that you found our hotel to be super clean. Maintaining a clean and comfortable environment for our guests is something we take very seriously, so it's rewarding to hear that our efforts are noticed and appreciated.Your kind words mean a lot to us, and I will be sure to share your feedback with our team. We are committed to consistently delivering excellent service and maintaining high cleanliness standards throughout the hotel.Thank you once again for choosing Crowne Plaza Surfers Paradise. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Duty ManagerCrowne Plaza Surfers Paradise
1 out of 5
Posted by Dion on 25 Mar. 2024
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5 out of 5
Evert staff interaction i experienced was helpful, professional and friendly. The staff definitely made my stay so much easier and more enjoyable! Rooms are clean and well presented. Very happy with the entire experience.
Posted by Reece on 25 Mar. 2024
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Comment from Hotel Management
26 Mar. 2024
by Ethan
Dear Reece,Thank you for your kind words about your recent stay with us.We're delighted to hear that you had a positive experience and that our staff contributed to making your stay easier and more enjoyable. Providing helpful, professional, and friendly service is at the core of what we do, and we're glad that you found our team to be accommodating.We appreciate your feedback about the cleanliness and presentation of our rooms. Maintaining high standards of cleanliness is a top priority for us, and it's rewarding to know that our efforts have been noticed.If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regards,Duty ManagerCrowne Plaza Gold Coast
5 out of 5
Came down to the Gold Coast on a last minute night away and it was by far the best night we’ve had , we had amazing room service and amazing staff at the reception , Ibar was very helpful with upgrading us to a better room with an amazing view .
Posted by Sophie on 9 Mar. 2024
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Comment from Hotel Management
9 Mar. 2024
by Ethan
Dear Sophie,We're delighted to hear that you had such a fantastic night away with us!It's wonderful to know that you enjoyed our room service and that our reception staff, particularly Ibar, provided you with excellent service. We're thrilled that you appreciated the upgrade to a room with a stunning view. Should you ever wish to return for another memorable stay, please don't hesitate to contact us.Warm regards,Duty ManagerCrowne Plaza Gold Coast
5 out of 5
The staff were incredible,very accomodating and helpful.
Posted by Danielle on 4 Mar. 2024
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Comment from Hotel Management
5 Mar. 2024
by Ethan
Dear Danielle,Thank you for your kind words.We're thrilled to hear that our staff provided you with such wonderful service. Should you ever need assistance or have any further requests, please feel free to reach out to us.Warm regards,Duty ManagerCrowne Plaza Gold Coast
5 out of 5
I stayed at the Crowne Plaza Surfers Paradise on my own attending an event near by. Hotel is located in a convenient place, close to the beach and easy to find car park on site. Staff was very friendly and helpful. My room had the beautiful ocean view and was very spacious. Very relaxing stay
Posted by Kayo on 2 Mar. 2024
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Comment from Hotel Management
3 Mar. 2024
by Ethan
Dear Kayo,Thank you for sharing your experience with us.We're thrilled to hear that you enjoyed your stay at Crowne Plaza Surfers Paradise. It's wonderful to know that you found our location convenient, the staff friendly and helpful, and that you appreciated the beautiful ocean view from your spacious room.We're delighted that you had a relaxing stay, and we hope to have the pleasure of welcoming you back again soon.Warm regards,Duty Manager
5 out of 5
Good facilities, friendly staff, very good breakfast buffet and meal options
Posted by Patrick on 29 Feb. 2024
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Comment from Hotel Management
1 Mar. 2024
by MR
Dear Patrick,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our facilities, friendly staff, and the quality of our breakfast buffet and meal options.Your satisfaction is our top priority, and we are committed to providing a memorable experience for all our guests. We appreciate your kind words and will share your feedback with our team to inspire them to continue delivering exceptional service.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Crowne Plaza Surfers Paradise
4 out of 5
Posted by Lennox on 29 Feb. 2024
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About the Crowne Plaza Surfers Paradise, an IHG Hotel
As a guest of Crowne Plaza Surfers Paradise, an IHG Hotel, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza Surfers Paradise, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Gold Coast hotel is smoke free.
1 building
269 guestrooms or units
26 levels
Deli
Poolside lounge chairs
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Outdoor picnic space
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Water dispenser
Lockers available
Bar or lounge
Coffee shop
1 conference room
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Outdoor tennis courts - 1
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
, High-speed internet access
, Internet access (surcharge)
Available in some public areas:
Free WiFi
, Free wired internet
Metro station: Florida Gardens station (0.1 km / 0.1 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
Crowne Plaza Surfers Paradise, an IHG Hotel offers 269 accommodations with espresso makers and safes. Rooms open to furnished balconies. 55-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Private balcony (furnished)
In-room dining (24 hours)
LCD television
Digital channels
Refrigerator
Espresso maker
Electric kettle
Separate shower and tub
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Relish Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 65.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Staffed front desk
LGBTQIA friendly
Credit card pre-authorisation
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Property confirms they are implementing guest safety measures
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
Self parking fee: AUD 18 per day (in/out privileges)
Rollaway bed fee: AUD 65.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel
You should know
Pool access available from 7:00 AM to 9:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Crowne Plaza Surfers Paradise, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Crowne Plaza Surfers Paradise, an IHG Hotel has a self car park with in/out privileges for AUD 18 per day. Onsite parking is limited.
Yep, Crowne Plaza Surfers Paradise, an IHG Hotel is a short 19-minute walk from Kurrawa Beach.
Yep, and guests recommend it! Crowne Plaza Surfers Paradise, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.
1 hot tub and pool-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Surfers Paradise, an IHG Hotel.
You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Crowne Plaza Surfers Paradise, an IHG Hotel is a hit with families.
Yeah, travelers give a thumbs up to the buffet brekkie here! Served daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day full of adventure.
No, but there's an airport shuttle for a fee.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 3:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
