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3.9 out of 5

"Sally and the staff were very hospitable and always available. Couldn’t have asked for better accommodation, had everything we needed. The grounds ar ... " More

By a verified traveller on Sat 21 Jan 2023

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Hotel Description

At Serenity on Magnetic, you'll be 0.1 km (0.1 mi) from Magnetic Island National Park and 11 km (6.8 mi) from Radical Bay.

You can enjoy a flat-screen TV with digital channels, and each apartment features a private yard, a separate tub and shower, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a soaking tub and slippers, while premium bedding and a down comforter invite a good night's rest. A living room, a ceiling fan, and a hair dryer are also available. Housekeeping is available on request.

This apartment building offers an outdoor pool. Plus you'll find laundry facilities. There's also the convenience of free self parking.

Classic House

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family House

Bed Count 1 King Bed Maximum Occupancy 7 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Serenity on Magnetic ratings based on 36 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Serenity on Magnetic

Everyone (8) Couples (10) Family (16)
5 out of 5
Sally and the staff were very hospitable and always available. Couldn’t have asked for better accommodation, had everything we needed. The grounds are very private and each villa has their own courtyard. The saltwater pool is lovely and always clean. Convenient location and you can walk to a netted beach, restaurants and bus stop. Definitely worth considering Serenity accommodation!

Posted by on 21 Jan. 2023

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Comment from Hotel Management

22 Jan. 2023 by Serenity Team

Thank you so much for your wonderful review. We really appreciate your kind words and your wonderful review!

4 out of 5
Nice quiet location we enjoyed our stay

Posted by on 22 Aug. 2022

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Comment from Hotel Management

23 Aug. 2022 by Sally

Hello Robert and thank you for posting a review following your recent stay with us at Serenity! We are glad that you enjoyed your stay and look forward to seeing you again sometime soon!

5 out of 5
Friendly staff. Large, clean, thoughtfully arranged accommodation.

Posted by on 12 May 2022

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5 out of 5
So quiet and relaxing. Perfect spot for a relaxing getaway.

Posted by on 6 Feb. 2022

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Comment from Hotel Management

7 Feb. 2022 by Sal

Thank you Matthew, it was lovely having you both to stay and we’ll look forward to seeing you again soon! Kind Regards Sally

5 out of 5
Peaceful, quiet. relaxing, everything you need is there

Posted by on 25 Jun. 2019

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4 out of 5

Nice, spacious units and lovely staff

Stayed for two nights, room was very clean and spacious. Staff were very welcoming and helpful. Great location close to the jetty

Posted by , from Townsville on 29 Oct. 2017

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Comment from Hotel Management

17 Nov. 2017 by Moira

Thank you Kiara, we loved having you :-)

5 out of 5

Awesome

Very friendly staff , spotless clean .an nice place to be.

Posted by , from Cairns on 8 Jul. 2017

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3 out of 5
Picnic Bay was a wonderful location. Relaxing stay, but unit was not cleaned at all during our stay. We had to ask for every thing eg. toilet paper, bin liner and even fresh towels.

Posted by on 18 Jul. 2016

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2 out of 5

Room & Pool unclean, bad condition & fridgenotwork

Apartment in bad condition, no upkeep, fridge/freezer didn't work at all, unclean and coachroach poo in all cabinets. Pool area a dangerous hazard with decking nails exposed. Nice man that ran/ owned place but very disappointed with accomodation. Area has nice beach, one pub ( good food) but no other stores for basics(bread, milk etc)

Posted by , from Sydney on 29 Sep. 2015

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Comment from Hotel Management

31 May 2016 by Manager

Very sorry to hear of your disappointment, we have changed cleaners and they have upgraded the units via new carpet and furniture. There are 3 supermarkets on the Island and a bakery.

3 out of 5
Location: Near transport
Facilities: Basic; Value: Average price; Service: Lacking; Cleanliness: Clean;

Posted by , from Australia - NT - Darwin on 14 Jan. 2015

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Property Features

Serenity on Magnetic offers its guests an outdoor pool and laundry facilities. Event space at this apartment measures 0 square feet (0 square meters) and includes conference space. Free self parking is available. Smoking is allowed in designated areas at this 4-star Picnic Bay apartment.

  • 7 guestrooms or units
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchen
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Serenity on Magnetic offers 7 accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers. 42-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • In-room kitchen
  • Separate bedroom
  • Deep soaking tub
  • Private outdoor space
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Slippers
  • Iron and ironing board
  • Ceiling fan
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 4 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 4 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magnetic Island Holiday Units Apartment
  • Serenity Magnetic Apartment
  • Serenity Magnetic Apartment Picnic Bay
  • Serenity Magnetic Picnic Bay
  • Serenity Magnetic
  • Serenity on Magnetic Apartment
  • Serenity on Magnetic Picnic Bay
  • Serenity on Magnetic Apartment Picnic Bay
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.