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The Sebel Sydney Chatswood

3.5-star property
37 Victor Street, Chatswood, NSW 1800 796 370
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4.3 out of 5
Very good!
See all 320 wotif Reviews

"Property is outdated, rooms were big enough and plenty of space. Shame about the condition of cupboards- mouldy and falling apart in the bathroom. Cur ... " More

By a verified traveller on Sat 02 Mar 2024

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Hotel Description

The Sebel Sydney Chatswood places you in the heart of Sydney, connected to a shopping center and 8.3 km (5.2 mi) from Sydney Harbour Bridge. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a TV with cable channels, along with a balcony, a dining area, and a sitting area. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A living room, wired internet, and a DVD player are also available. Weekly housekeeping is available.

Enjoy the gym, spa tub, sauna, and pool loungers. 1593 square feet (148 square meters) of event facilities include meeting rooms and conference space, and other business amenities include limo/town car service. Added amenities include WiFi in public areas and laundry facilities. To-go breakfast is available daily between 5:00 AM and noon. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 3.5-star Chatswood aparthotel include Luna Park and Macquarie University.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$207* Per night/room 28 Apr. - 29 Apr.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Premium Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Sebel Sydney Chatswood ratings based on 320 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Sydney Chatswood

Everyone (139) Couples (38) Family (131)
1 out of 5
Never had a such bad experience. We walked into the room and all we saw was cockroaches in every single room including bathroom and kitchen. Absolutely Disgusting. Do yourself a favour, stay away from this place.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

7 Apr. 2024 by Sydney Sebel Chatswood

Dear Giampiero,We appreciate you taking the time to complete a review from the Sebel Sydney Chatswood. It was disappointing to note our cleanliness and room maintenance was not up to standard, this is unacceptable and further investigation will occur.Thank you again for sharing your experience, we will take on board your detailed feedback and we do hope you will allow us the opportunity to welcome you back in the future. Kind Regards,Sydney Sebel Chatswood

3 out of 5
Property is outdated, rooms were big enough and plenty of space. Shame about the condition of cupboards- mouldy and falling apart in the bathroom. Curtains half hanging on and dirty. The exhaust fan on the stove had fallen off and was disgustingly dirty. For the money it was disappointing. The only plus side is it’s directly across from Westfields

Posted by on 2 Mar. 2024

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Comment from Hotel Management

7 Apr. 2024 by Sydney Sebel Chatswood

Dear Sarah,We appreciate you taking the time to complete a review from the Sebel Sydney Chatswood. We are glad you enjoyed the great location of our hotel. It was disappointing to note our cleanliness was not up to standard, I apologise for any inconvenience this has caused, further investigation will occur.Kind Regards,Sydney Sebel Chatswood

4 out of 5
We liked staying at the Sebel. Room was clean and tidy, beds comfortable. We liked the full size kitchen and the laundry. The view from the balcony was pleasant. Security was good. The location was handy for the trains. Large Westfield next door. We liked the markets on Thursday and Friday nights in the next street over. Would definitely stay again. A good hotel for families.

Posted by on 28 Feb. 2024

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Comment from Hotel Management

7 Apr. 2024 by Sydney Sebel Chatswood

Dear Rachel,We appreciate you taking the time to complete a review from the Sebel Sydney Chatswood. It was a pleasure to receive such positive feedback regarding our cleanliness, location and security, we are glad you enjoyed your stay. We hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, we appreciate your detailed feedback. Kind Regards,Sydney Sebel Chatswood

4 out of 5
Close proximity to everything was fantastic, so convenient and easy. The two-room apartment was a fantastic size for our family of 5. Groceries stores available a short walk to enable us to cook meals to keep costs down. Local coffee shops and bakeries as well. The skyline view was amazing. I was very dissatisfied with the additional charges and fees that were not advised when booking and payable at time of check-in. Parking fees we feel should be included in the accommodation costs, it certainly appeared there were enough permanent residents' vehicles within the parking spaces that could adequately cover the costs of temporary/holiday visitors parking fees.

Posted by on 5 Feb. 2024

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3 out of 5

Posted by on 6 Jan. 2024

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2 out of 5

Posted by on 2 Jan. 2024

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5 out of 5
Sebel was affordable while being in the heart of great shops, delicious food options and being 5 minutes from the train station only because you'll get distracted by all the cute and wonderful shops you'll find. They also offered room service, pool, spa and gym. The venue was very accommodating

Posted by on 26 Nov. 2023

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Comment from Hotel Management

29 Nov. 2023 by Sebel Sydney Chatswood

Dear Jasmine, Thank you for taking the time to leave a review from your stay at the Sebel Sydney Chatswood. It was a pleasure to receive such positive feedback and we are glad you enjoyed your stay and the great location of our Hotel. Kind regards Sandra CrisafiGeneral ManagerThe Sebel Sydney Chatswood

5 out of 5
Very roomy for the price. Good in room facilities. Usable balcony. Some noise occasionally but not too bad considering the location. Nice pool very clean

Posted by on 15 Nov. 2023

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Comment from Hotel Management

29 Nov. 2023 by Sebel Sydney Chatswood

Dear Suanne, Thank you for taking the time to leave a review from your stay at the Sebel Sydney Chatswood. It was a pleasure to receive such positive feedback and we are glad you enjoyed your stay. Kind regardsSandra CrisafiGeneral ManagerThe Sebel Sydney Chatswood

4 out of 5
Great stay, very accomodating and friendly staff, however the room could have been cleaner, some stains in the carpet that didn’t look great. But overall was a good spot and great value for money, would recommend again!

Posted by on 19 Oct. 2023

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Comment from Hotel Management

20 Oct. 2023 by Rooms Division Manager

Thank you for taking the time to review your stay Sean, we genuinely appreciate your feedback. We agree that some of the rooms carpet is looking rather worn so we are currently going through the process of having all carpets replaced in each of our rooms. We are glad that you enjoyed your stay overall and we hope we can welcome you back in the not too distant future.

5 out of 5

Posted by on 21 Sep. 2023

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Comment from Hotel Management

10 Nov. 2023 by Sebel Chatswood

Dear Ged Thank you for taking the time to provide feedback from your stay. It was a pleasure to receive positive ratings and we are glad you enjoyed your stay.We look forward to welcoming you back.Kind regards,Sandra Crisafi General Manager

About the The Sebel Sydney Chatswood

Location 37 Victor Street, Chatswood, NSW 2067

Property Features

As a guest of The Sebel Sydney Chatswood, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. WiFi is available in public spaces for a fee. Business amenities include meeting rooms and limo/town car service. Event space at this aparthotel measures 1593 square feet (148 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Sebel Sydney Chatswood. For a fee, parking is available. This 3.5-star Sydney aparthotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 28 levels
  • Meeting rooms
  • 1593 sq ft of conference space
  • 148 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Separate living room
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Chatswood Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Sebel Sydney Chatswood offers 38 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Sydney aparthotel provides wired Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Dining room
  • Sitting area
  • In-room dining
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 5:00 AM to noon.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to ongoing exterior construction, some guest rooms may have obstructed views, and balconies may be locked.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Guest will receive an email before arrival 24 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Guests must provide health documentation
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AUD 20 for adults and AUD 20 for children
  • Fee for in-room wired internet: AUD 29.90 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 12.95 per night (rates may vary)
  • Self parking fee: AUD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chatswood Sebel
  • Sebel Chatswood
  • Sebel Residence
  • Sebel Residence Chatswood
  • Sebel Residence Hotel
  • Sebel Residence Hotel Chatswood
  • Sebel Sydney Chatswood Apartment
  • Sebel Sydney Apartment
  • Sebel Sydney Chatswood
  • Sebel Sydney
  • The Sebel Sydney Chatswood Chatswood
  • The Sebel Sydney Chatswood Aparthotel
  • The Sebel Sydney Chatswood Aparthotel Chatswood

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.