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Quest Mackay

Hotel Class
4.5 out of 5



4.3 / 5Excellent
171 reviews


  • Pool
  • Air Conditioning
  • Restaurant
  • Gym


What's nearby

  • Popular Location
    Artspace Mackay
    3 min walk
  • Popular Location
    Jubilee Park
    6 min walk
  • Popular Location
    Mackay Enertainment and Convention Centre
    6 min walk
  • Airport
    Mackay, QLD (MKY)
    12 min drive

Choose your room

Book online or call:

1800 796 370

Your dates need to occur after 2019-10-18. Try updating your dates to see prices for your trip.

    About this area


    Located in Mackay, Quest Mackay is near the beach. Jubilee Park and Harrup Park reflect the area's natural beauty and area attractions include Bluewater Lagoon and Queens Park Orchid House. Mackay Leisure Centre and Mackay Regional Botanic Gardens are also worth visiting.

    What's nearby

    • Popular Location
      Artspace Mackay - 3 min walk
    • Popular Location
      Jubilee Park - 6 min walk
    • Popular Location
      Mackay Enertainment and Convention Centre - 6 min walk
    • Popular Location
      Bluewater Lagoon - 8 min walk
    • Popular Location
      Caneland Central - 9 min walk

    Getting around

    • Mackay Station - 9 min drive
    • Mackay, QLD (MKY) - 12 min drive

    About this property

    Quest Mackay

    Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Other amenities include WiFi in public areas, self parking, and conference space. All 97 rooms provide conveniences like microwaves and coffee makers, plus WiFi and flat-screen TVs with cable channels. Guests will also find stovetops, free bottled water, and hair dryers.

    Property amenities


    • Available in all rooms: WiFi (AUD 9.95 per night)
    • Available in some public areas: WiFi (AUD 9.95 per night)
    • In-room WiFi has a 2-device limit

    Parking and transportation

    • Self parking: AUD 5 per day

    Food and drink

    • 1 restaurant

    Things to do

    • Fitness center
    • Outdoor pool

    Family friendly

    • Cribs/infant beds (surcharge)
    • Dry cleaning service
    • Laundry facilities
    • Microwave
    • Outdoor pool
    • Rollaway/extra beds (surcharge)


    • Elevator
    • Newspapers in lobby

    Guest services

    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance

    Languages spoken

    • English

    Business services

    • 1 meeting room
    • Conference space


    • BBQ grill(s)
    • Garden
    • Picnic area
    • Terrace


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower


    • Smoke-free property

    Room amenities


    • Air conditioning
    • Cribs/infant beds (surcharge)
    • Linens
    • Rollaway/extra beds (surcharge)


    • Free toiletries
    • Hair dryer
    • Towels


    • Cable channels
    • Flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Microwave
    • Stovetop


    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Nearby activities


    • Beach access


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    Great location near city centre

    The only issue I found was the bed was uncomfortable otherwise location was great, friendly helpful staff & we were able to check in early, secure car parking, very clean & tidy. Just wish the mattress was comfy.

    Stayed 1 night in Sep. 2019

    4/5 Good

    Happy with the property. Good location and nice room layout.

    Stayed 2 nights in Aug. 2019


    Great hotel itself and value terrible service.

    The hotel was great, value for money was great however the booking was completely incorrect, bedding was incorrect, and then we where offered alternate rooms and upgraded only to find out they were all dirty and unserviced. After all this, although we appreciate being offered a room free of charged we had to wait for the beds in all rooms to be split wasting so much time and money, and me the the owner of the company that paid was then moved to another room with the wrong key. So disappointed, reception sorry to say had no clue.

    Stayed 1 night in Jun. 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar. 2019


    I paid for a king size bed room, however had two very uncomfortable king singles pushed together that formed a ridge in the middle, rendering sleeping in the middle of bed useless

    Stayed 1 night in Mar. 2019

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