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4.7 out of 5

"Best hotel in London and I have stayed all the top end ones " More

By a verified traveller on Sat 20 Apr 2019

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Hotel Description

A luxury stay in the heart of London awaits you at The Soho Hotel, Firmdale Hotels. Within just a 10-minute stroll, you'll find popular attractions like Leicester Square and Piccadilly Circus. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and a 24-hour gym.

A day of pampering at Temple Spa can include massages, facials, and body treatments along with aromatherapy and mani/pedis. The restaurant, Refuel, is open for brunch, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. 775 square feet (72 square meters) of event facilities include meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas, a gym, and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of train pick-up service.

Attractions within a 10-minute walk of this 5-star London City Centre hotel include Tottenham Court Road and Regent Street.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$784* Per night/room 30 Mar. - 31 Mar.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse (Suite 2)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Soho Hotel, Firmdale Hotels ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Soho Hotel, Firmdale Hotels

Everyone (2) Couples (1)
5 out of 5
Best hotel in London and I have stayed all the top end ones

Posted by , from Sydney on 20 Apr. 2019

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5 out of 5

Oasis in the heart of Soho

This hotel has so much going for it from location to rooms and service standards. I will be returning again when next in London. P.s. The showers are amazing!

Posted by , from H on 2 May 2017

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4 out of 5

Beautiful hotel in the heart of the action

Pros: Gorgeous overall decor, fantastic staff, quiet comfortable rooms which feel plush and luxurious.
Cons: Tea making facilities in the rooms would be great
Location: Soho is close to a lot of the west end action - Covent Garden, theatres, Oxford and Regent sts and it feels vibrant and alive.
Had a great stay at a hotel which feels both friendly and intimate. Soho is incredibly vibrant with a great selection of bars, pubs, shops and restaurants lining streets which are buzzing with life and character. The hotel fits the general street vibe as a place that's cool and charming.

Posted by , from Sydney on 27 Oct. 2015

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About the The Soho Hotel, Firmdale Hotels

Location 4 Richmond Mews, London, England W1D 3DH

Property Features

The Soho Hotel, Firmdale Hotels offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Meeting rooms and limo/town car service are available. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. Spa services, a library, and tour/ticket assistance are also featured at the luxury The Soho Hotel, Firmdale Hotels. Parking is available for a fee. This 5-star London hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 775 sq ft of conference space
  • 72 sq m of conference space
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Tottenham Court Road Station (0.5 km / 0.3 mi)
  • Metro station: Tottenham Court Road Underground Station (0.5 km / 0.3 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

The Soho Hotel, Firmdale Hotels offers 96 accommodations with iPod docking stations and DVD players. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include minibars and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Refuel - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Soho Hotel, Firmdale Hotels offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 66.0 per night.
  • Cribs (infant beds) are available for GBP 66.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 27 per person
  • Valet parking fee: GBP 55 per day
  • Nearby parking fee: GBP 55 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Soho
  • Soho Hotel
  • The Soho Hotel London, England
  • Soho Hotel London
  • Soho Hotel Firmdale Hotels
  • Hotel Firmdale Hotels
  • Soho Firmdale Hotels
  • Firmdale Hotels
  • The Soho Hotel
  • The Soho Hotel, Firmdale Hotels Hotel
  • The Soho Hotel, Firmdale Hotels London
  • The Soho Hotel, Firmdale Hotels Hotel London

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.