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The Soho Hotel, Firmdale Hotels

Hotel Class
5 out of 5
Photo gallery

Reviews

4.9 / 5Exceptional
600 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Oxford Street
    2 min walk
  • Popular Location
    Leicester Square
    7 min walk
  • Popular Location
    Piccadilly Circus
    8 min walk
  • Airport
    London (LHR-Heathrow)
    49 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-19. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's London City Centre neighborhood, The Soho Hotel, Firmdale Hotels is in the city center and near a metro station. Leicester Square and Piccadilly Circus are notable landmarks, and some of the area's popular attractions include Coca-Cola London Eye and ZSL London Zoo. Traveling with kids? Don't miss Sky Garden, or check out an event or a game at Stamford Bridge Stadium. Our guests love the hotel's central location.

    Popular Location

    What's nearby

    • Oxford Street - 2 min walk
    • Leicester Square - 7 min walk
    • Piccadilly Circus - 8 min walk
    • The British Museum - 11 min walk
    • Trafalgar Square - 12 min walk

    Getting around

    • Tottenham Court Road Underground Station - 7 min walk
    • London Charing Cross Station - 14 min walk
    • London (LHR-Heathrow) - 48 min drive

    Restaurants

    • Refuel – Restaurant with a bar. Serves breakfast, brunch, lunch, and dinner. Kids' menu available.

    About this property

    The Soho Hotel, Firmdale Hotels

    A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and massage/treatment rooms. All 96 individually decorated rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include minibars and flat-screen TVs.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: GBP 55 per day
    Parking nearby: GBP 55 per day
    Train station pick-up shuttle (surcharge)
    Limo/town car service

    Food and drink

    Full breakfast available for a fee daily 7 AM–11 AM: GBP 27 per person
    1 restaurant
    1 bar

    Things to do

    24-hour fitness center
    Full-service spa

    Family friendly

    Babysitting/childcare (surcharge)
    Cribs/infant beds (surcharge)
    Dry cleaning service
    In-room child care (surcharge)
    Laundry facilities
    Rollaway/extra beds (surcharge)

    Conveniences

    Library

    Guest services

    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Dutch
    English
    French
    German
    Hungarian
    Italian
    Polish
    Portuguese
    Russian
    Spanish
    Swedish

    Business services

    Meeting rooms
    Conference space (775 square feet)

    Spa

    Aromatherapy
    Body treatments
    Facials
    Manicures and pedicures
    Massages
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Assistive listening devices available

    More

    Fireplace in lobby
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Cribs/infant beds (surcharge)
    Hypo-allergenic bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Bidet
    Deep soaking bathtub
    Designer toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable channels
    Flat-screen TV
    iPod dock

    Food and drink

    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    In-room massage
    Individually decorated
    Safe
    Slippers
    4.9

    Exceptional

    5 - Excellent
    539
    4 - Good
    49
    3 - Okay
    10
    2 - Mediocre
    2
    1 - Poor
    0
    4.9
    Cleanliness
    4.9
    Service and Staff
    4.9
    Amenities
    4.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 12 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Quiet cozy and super friendly staff recommended to any one seeking comfort

    Stayed 4 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff were excellent & v.helpful. As we had booked 2rooms - we had an free upgrade on the lead room on arrival - which was fantastic.

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Fabulous location, staff and service!

    The location, service and concierge staff at the Soho Hotel are fabulous! We couldn’t have been happier with all - and will look forward to our next stay.

    Stayed 2 nights in Dec. 2019

    3/5

    • Liked: Staff & service, property conditions & facilities
    • Disliked: Cleanliness

    Upgraded Hilton Experience

    First they gave us a room overlooking a working construction site...not an ideal setting for a relaxing holiday. They changed the rooms but the second room was smaller and not as well furnished. At that point no is going to complain a second time (which I imagine is the strategy) so we just took it. The main areas are disappointing m. They’re used as an extension of the restaurant vs a place to relax and read the paper. And both fireplaces were not working and only there for show. Overall the feel of the place was quite commercial and soulless. Won’t stay again. I have to say the people at front desk and concierge were very nice and well-trained. Housekeeping was weak though left dirty glasses 2 days in a row, safe was locked when we checked in and we had to call maintenance to fix the blind so it worked properly.

    Stayed 3 nights in Jan. 2020

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