wotif

The Pelham London - Starhotels Collezione

Hotel Class
5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
555 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Natural History Museum
    3 min walk
  • Popular Location
    Victoria and Albert Museum
    4 min walk
  • Popular Location
    Imperial College London
    6 min walk
  • Airport
    London (ZEP-Victoria Train Station)
    5 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2019-12-08. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's London City Centre neighborhood, The Pelham - Starhotels Collezione is in a shopping district and near the airport. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Traveling with kids? Don't miss Stamford Bridge Stadium, or check out an event or a game at Craven Cottage Stadium. Our guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: South Kensington Underground Station is just steps away and Gloucester Road Underground Station is 9 minutes by foot.

    What's nearby

    • Popular Location
      Natural History Museum - 3 min walk
    • Popular Location
      Victoria and Albert Museum - 4 min walk
    • Popular Location
      Imperial College London - 6 min walk
    • Popular Location
      Harrods - 12 min walk
    • Popular Location
      Kensington Palace - 3 min drive

    Getting around

    • South Kensington Underground Station - 1 min walk
    • London West Brompton Station - 2 min drive
    • London (LGW-Gatwick) - 46 min drive

    Restaurants

    • La Trattoria – Restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.

    About this property

    The Pelham London - Starhotels Collezione

    This hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and laundry facilities are onsite. All rooms are individually decorated and offer 24-hour room service and free weekday newspapers. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like pillow menus and slippers.

    Awards and affiliations

    • The property is a member of Preferred Hotels & Resorts.

    Property amenities

    Internet

    • Available in some public areas: Free WiFi, Wired Internet (GBP 15.00 per 24-hour period)

    Parking and transportation

    • No onsite parking available

    Food and drink

    • English breakfast available for a fee daily 7 AM–11 AM
    • 1 restaurant
    • 2 bars/lounges
    • 24-hour room service

    Things to do

    • 24-hour fitness center

    Family friendly

    • Babysitting/childcare (surcharge)
    • Laundry facilities

    Conveniences

    • Banquet hall
    • Front-desk safe

    Guest services

    • Daily housekeeping
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Russian
    • Spanish

    Business services

    • Business center
    • Conference space (570 square feet)

    Room amenities

    Bedroom

    • Blackout drapes/curtains
    • Frette Italian sheets
    • Hypo-allergenic bedding
    • Pillow menu
    • Premium bedding

    Bathroom

    • Designer toiletries
    • Shower/tub combination

    Entertainment

    • 36-inch flat-screen TV
    • Cable channels

    Food and drink

    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • Free newspapers (weekdays)
    • Individually decorated
    • Individually furnished
    • Safe
    • Slippers

    Nearby activities

    Where to eat

    • La Trattoria – Restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.

    Frequently asked questions

    4.4

    Excellent

    5 - Excellent
    316
    4 - Good
    189
    3 - Okay
    37
    2 - Mediocre
    9
    1 - Poor
    4
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.2
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great location very near several museums and close to small local cafes

    Stayed 1 night in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    South Kensington Gem

    Wonderful, quiet and comfortable place to stay in South Kensington. This was my second time in the last 3 months - I have already booked next stay. highly recommended

    Stayed 2 nights in Nov. 2019

    2/5

    • Disliked: Cleanliness, staff & service

    Not recommended

    Let’s start with the positives: it’s located centrally and near South Kensington station so it was very easy to get around London. The bellmen/concierge are polite and very helpful. The room was not clean - there were visible marks on the toilet covers and I had to cover the seat with toilet paper each time I used it - the bathtub was clogged and filled with sludge after each use - horrible!! The guests in the room above me would walk around and make noise at 2-4am in the morning which awoke me each night of my stay. I called reception and requested that someone speak to them about minimizing the noise, no one did. I asked for the hotel manager to be made aware so we could discuss the following day, despite assurances that they would - no one contacted me again. No complimentary water in the suites until turndown service which I missed for two days due to late meetings. Upon checkout, the reception attendant didn’t even ask me how my stay was...this is considered a 5-star hotel...in what universe?

    Stayed 3 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very comfortable room on the

    Stayed 1 night in Nov. 2019

    Tell us how we can improve our site