wotif

The New London Carlton Hotel & Service Apartments

Hotel Class
3 out of 5
Photo gallery

Reviews

3.6 / 5Good
287 reviews

Amenities

  • Free WiFi
  • Restaurant
  • Parking Available
  • Bar

Map

What's nearby

  • Popular Location
    Marble Arch
    4 min drive
  • Popular Location
    Hyde Park
    4 min drive
  • Popular Location
    Kensington Palace
    7 min drive
  • Airport
    London (LHR-Heathrow)
    39 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's City of Westminster neighborhood, The New London Carlton Hotel & Service Apartments is in the city center and near a metro station. Baker Street and Park Lane are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Regent's Park and Kensington Gardens. Consider Piccadilly Theatre for a night out, and don't miss ZSL London Zoo, a top local attraction.

    Popular Location

    What's nearby

    • Marble Arch - 4 min drive
    • Hyde Park - 4 min drive
    • Oxford Street - 4 min drive
    • Kensington Palace - 7 min drive
    • Royal Albert Hall - 8 min drive

    Getting around

    • London Kilburn High Road Station - 5 min walk
    • Maida Vale Underground Station - 7 min walk
    • London (LHR-Heathrow) - 42 min drive

    About this property

    The New London Carlton Hotel & Service Apartments

    Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a meeting room. All 25 rooms offer free WiFi, room service, and flat-screen TVs with digital channels. Guests will also find coffee makers, hair dryers, and safes.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: GBP 20 per day
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    1 restaurant and 1 coffee shop/café
    1 bar
    Room service available
    Coffee/tea in common area(s)

    Family friendly

    Laundry facilities

    Conveniences

    Elevator
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    Arabic
    Bulgarian
    English
    French
    Italian
    Latvian
    Polish
    Romanian
    Russian

    Business services

    1 meeting room

    Outdoors

    Garden
    Terrace

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bathroom

    Free toiletries
    Hair dryer

    Entertainment

    Digital channels
    Flat-screen TV

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Iron/ironing board
    Safe
    5 - Excellent
    51
    4 - Good
    121
    3 - Okay
    67
    2 - Mediocre
    31
    1 - Poor
    17
    3.7
    Cleanliness
    3.6
    Service and Staff
    2.9
    Amenities
    3.3
    Property condition

    3/5

    • Liked: Cleanliness, room comfort
    • Disliked: Property conditions & facilities

    The hotel was good enough for a one night stay over. The glass shower door in our bathroom was not closing properly, resulting in some flooding in the bathroom. The kitchen was also down. Other than that, the room was clean and warm. The hotel is also accessible via the Underground.

    Stayed 1 night in Jan. 2020

    3/5

    • Disliked: Cleanliness, property conditions & facilities

    Missed Opportunity

    This hotel could be a little gold mine! In the heart of Maida Vale and near some nice restaurants and the tube etc. You can be in the West End in 15 minutes It is a such a shame it is so run down and needs so much work.Our room was ok but not very clean and poorly equipped. There was a kitchen but nothing in there to make it functional, not enough cups or glasses, cutlery etc. The bed and towels were clean and beds comfy, but the whole place needs a refurb, the shower was mouldy and the walls and carpets marked. Most annoying was that the curtains didn't fit the windows! There is no public area to the hotel - no bar or restaurant or even a toilet available so don't plan to do anything but sleep there. The hotel is quite a noisy building - we could hear other toilets being flushed, the lift and people talking. Staff were pleasant and parking is secure, if not on the expensive side for this part of London. If you managed to pay about £40- 50 per night for a room it would be a fair price, I have stayed in better Premier Inns and Travelodges.

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Satisfied

    Stayed 2 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Location was great for me. Staff are very helpful and friendly.

    Stayed 2 nights in Nov. 2019

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities

    Stayed 2 nights in Nov. 2019

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