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All 345 rooms feature free WiFi, LCD TVs and coffee/tea makers. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, 24-hour room service, free bottled water and safes are available.
The restaurant, The Soak, serves local and international cuisine and is open for lunch and dinner. Reunion Bar is the hotel's own cocktail bar, serving drinks along with light fare. Business travellers can take advantage of conference space and a business centre. Added amenities include free WiFi in public areas and a fitness centre. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Within a 15-minute walk of this 4-star London City Centre hotel, attractions include Buckingham Palace and Green Park.
The Grosvenor Hotel ratings based on 29 Verified Reviews
Guest reviews for The Grosvenor Hotel
30 Apr. 2019 by the grosvenor
Thanks for your post which I was really disappointed to receive and I regret that your stay was not as it should be. We are currently investing in improving all aspects of our hotel and should you decide to give us another try I am confident that next time you will have a better experience. Should you have a date in mind, please do let us know beforehand so we can personally look after you. Kind regard, Natasha
7 Aug. 2018 by The Grosvenor
Thanks for yourcomments. I understand that our Front of House Manager, Agnija contacted you when she received your initial feedback and I would also like to extend my apologies for the disappointment caused. The original room you were allocated is smaller than room 266 and I regret you were not happy with this room. Our hotel comprises two sections, the wing and the main section and I am sorry no-one was available to assist with your luggage on this occasion. I can assure you that we do not discriminate our guests and our team go out of their way to ensure that they are made to feel valued and welcome; I am sorry you did not think this was the case based on your second stay with us. Kind regards, Toby
25 Jul. 2018 by The Grosvenor
I was really dismayed to read your review Maree. We would relish the chance to show you the true Grosvenor and if you have a date in mind to return to London, please do let me know directly. Kind regards, Toby
Great location, room issues
11 Jul. 2018 by Emma
Dear Stephen Many Thanks for your feedback, I am glad that the team looked after you well during your recent visit. I am sorry to hear that you had some challenges with the room on your recent stay. I do hope to welcome you back again in the near future. With Thanks Emma
19 Jun. 2018 by The Grosvenor
Thanks for your five star rating. Kind regards, Toby
14 May 2018 by The Grosvenor
Thanks for your rating and feedback. I was delighted to read that you enjoyed your experience with us and we hope to see you back at The Grosvenor for more of the same very soon. Kind regards, Toby
Great location - lovely staff
21 Feb. 2018 by Emma
Dear Julia Many Thanks for your feedback on your recent stay with us, I hope we can welcome you back again in the near future. With Thanks Emma
Very comfortable in great location
9 Jan. 2018 by Emma
Dear Megsy Many Thanks for your feedback on your recent stay with us. I am glad that you enjoyed your visit and I hope we can welcome you back in the near future. Many Thanks Emma
4 Jan. 2018 by Emma
Dear Aussie Many Thanks for your feedback on the hotel stay, we hope we can invite you back again in the near future. With Thanks Emma
29 Dec. 2017 by Emma
Dear Tina Many Thanks for your review, I do look forward to welcoming you back to the hotel in the near future. With Thanks Emma
About the The Grosvenor HotelLocation 101 Buckingham Palace Road, London, England SW1W 0SJ
There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. There's an onsite business centre. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and concierge services are also featured at the business-friendly The Grosvenor Hotel. This Victorian London hotel is smoke free.
- 345 guestrooms or units
- 7 levels
- 2 dining venues
- 3 bars or lounges
- Business facilities
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- No smoking on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
- Train station: London Victoria Rail Station (1.3 km / 0.8 mi)
- Metro station: Victoria Underground Station (0.2 km / 0.1 mi)
The Grosvenor Hotel offers 345 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and a hairdryer. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
- In-room dining (24 hours)
- LCD television
- Coffee maker
- Luxury bedding
- Housekeeping (daily)
- Toiletries (free)
- Iron and ironing board
- Climate control (heating)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Soak – This restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
The Grosvenor Arms – This restaurant specialises in British cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Reunion Bar – This cocktail bar only serves light fare. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
- Check-in time starts at 3:00 PM
- Check-in time ends at 5:30 AM
- Minimum check-in age is 19
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- No pets allowed, but service animals are welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- Only service animals are allowed
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between GBP 15 and GBP 20 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Grosvenor Hotel
- Grosvenor Hotel London
- Grosvenor London
- The Grosvenor Hotel London, England
- The Grosvenor, London Hotel London
- Thistle Victoria
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.