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Reviews

4.7 / 5Exceptional
203 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Brompton Oratory
    1 min walk
  • Popular Location
    Victoria and Albert Museum
    3 min walk
  • Popular Location
    Imperial College London
    8 min walk
  • Airport
    London (LHR-Heathrow)
    30 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-27. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's London City Centre neighborhood, The Franklin London - Starhotels Collezione is in the city center and near a metro station. Victoria and Albert Museum and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Royal Albert Hall and Kensington Palace. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Coca-Cola London Eye, a top attraction not to be missed. Our guests appreciate the hotel's quiet location.

    Popular Location

    What's nearby

    • Brompton Oratory - 1 min walk
    • Victoria and Albert Museum - 3 min walk
    • Harrods - 7 min walk
    • Imperial College London - 8 min walk
    • Natural History Museum - 10 min walk

    Getting around

    • London West Brompton Station - 3 min drive
    • South Kensington Underground Station - 8 min walk
    • London (LHR-Heathrow) - 30 min drive

    Restaurants

    • The Franklin Restuarant – Garden-view fine-dining restaurant with a bar offering Italian cuisine. Serves lunch and dinner daily. Reservations required.

    About this property

    The Franklin London - Starhotels Collezione

    A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a steam room, and massage/treatment rooms. All 35 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and Frette Italian sheets. Other amenities available to guests include sitting areas, 24-hour room service, and minibars.

    Awards and affiliations

    • The property is a member of Preferred Hotels & Resorts.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    No onsite parking available

    Food and drink

    Full breakfast available for a fee daily 7 AM–11 AM: GBP 35.00 for adults and GBP 17.50 for children
    1 restaurant and 1 coffee shop/café
    1 bar
    24-hour room service

    Things to do

    24-hour fitness center
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Laundry facilities

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service

    Languages spoken

    English
    French
    German
    Italian
    Russian
    Spanish

    Business services

    Business center
    Meeting rooms

    Outdoors

    Garden

    Spa

    Massages
    Massage/treatment rooms
    Treatment room
    Turkish bath/hammam

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Climate control (heating)
    Down comforter
    Frette Italian sheets
    Hypo-allergenic bedding
    Pillow menu
    Pillow-top mattress
    Premium bedding

    Bathroom

    Bathrobes
    Bathtub or shower
    Designer toiletries
    Hair dryer
    Rainfall showerhead

    Entertainment

    Cable channels
    Flat-screen TV
    Premium channels

    Food and drink

    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Phone
    Safe
    Separate sitting area
    Slippers
    Turndown service
    4.7

    Exceptional

    5 - Excellent
    155
    4 - Good
    39
    3 - Okay
    4
    2 - Mediocre
    3
    1 - Poor
    2
    4.8
    Cleanliness
    4.8
    Service and Staff
    4.6
    Amenities
    4.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    My wife and I absolutely loved staying at the Franklin. Its perfect location gives you the option to walk to many tourist sites. Service was outstanding and staff was always happy to help us. Well worth every penny and pound.

    Stayed 3 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    What a gem of a hotel. The warm but precise and professional staff ( to a person) set the tone for an extremely welcoming and comfortable property that I want to return to. Location, spirit, and esthetic combine in an extraordinarily winning formula. The icing on the cake, as if that were even necessary, had to be the wonderful breakfast and the china it is served on. That may sound esoteric, but isn’t for me..it’s sublime. Bravo.

    Stayed 3 nights in Jan. 2020

    4/5 Good

    • Liked: Staff & service, amenities

    Stayed 4 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good experience. Would definitely stay at the franklin again

    Stayed 8 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This was my second time staying at this hotel. It is a beautiful luxury boutique hotel in my favorite neighborhood of London. The rooms are very elegant and cozy. The service is amazing. The location is footsteps to great restaurants and transportation. Highly recommend. Will definitely stay again.

    Stayed 1 night in Dec. 2019

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