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The Franklin London - Starhotels Collezione

Hotel Class
5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
192 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Brompton Oratory
    1 min walk
  • Popular Location
    Victoria and Albert Museum
    3 min walk
  • Popular Location
    Imperial College London
    8 min walk
  • Airport
    London (ZEP-Victoria Train Station)
    5 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2019-12-09. Try updating your dates to see prices for your trip.

    About this area

    London

    In the city center, The Franklin Hotel - Starhotels Collezione is in London's London City Centre neighborhood, a walkable area with good shopping. Kensington High Street and Piccadilly are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Stamford Bridge Stadium and Sea Life London Aquarium. Coca-Cola London Eye and BT Tower are not to be missed. Our guests appreciate the hotel's quiet location.

    What's nearby

    • Popular Location
      Brompton Oratory - 1 min walk
    • Popular Location
      Victoria and Albert Museum - 3 min walk
    • Popular Location
      Natural History Museum - 7 min walk
    • Popular Location
      Imperial College London - 8 min walk
    • Popular Location
      Royal Albert Hall - 12 min walk

    Getting around

    • London West Brompton Station - 3 min drive
    • South Kensington Underground Station - 8 min walk
    • London (LHR-Heathrow) - 29 min drive

    Restaurants

    • The Franklin Restuarant – Garden-view fine-dining restaurant with a bar offering Italian cuisine. Serves lunch and dinner daily. Reservations required.

    About this property

    The Franklin London - Starhotels Collezione

    A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a steam room, and massage/treatment rooms. All 35 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and Frette Italian sheets. Other amenities available to guests include sitting areas, 24-hour room service, and minibars.

    Awards and affiliations

    • The property is a member of Preferred Hotels & Resorts.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • No onsite parking available

    Food and drink

    • Full breakfast available for a fee daily 7 AM–11 AM: GBP 35.00 for adults and GBP 17.50 for children
    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • 24-hour room service

    Things to do

    • 24-hour fitness center
    • Steam room

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • Laundry facilities

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Russian
    • Spanish

    Business services

    • Business center
    • Meeting rooms

    Outdoors

    • Garden

    Spa

    • Massages
    • Massage/treatment rooms
    • Treatment room
    • Turkish bath/hammam

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control (heating)
    • Down comforter
    • Frette Italian sheets
    • Hypo-allergenic bedding
    • Pillow menu
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Designer toiletries
    • Hair dryer
    • Rainfall showerhead

    Entertainment

    • Cable channels
    • Flat-screen TV
    • Premium channels

    Food and drink

    • Free bottled water
    • Minibar

    More

    • Connecting rooms available
    • Desk
    • Free newspapers
    • Phone
    • Safe
    • Separate sitting area
    • Slippers
    • Turndown service

    Nearby activities

    Where to eat

    • The Franklin Restuarant – Garden-view fine-dining restaurant with a bar offering Italian cuisine. Serves lunch and dinner daily. Reservations required.

    Frequently asked questions

    4.7

    Exceptional

    5 - Excellent
    149
    4 - Good
    35
    3 - Okay
    4
    2 - Mediocre
    2
    1 - Poor
    2
    4.8
    Cleanliness
    4.8
    Service and Staff
    4.6
    Amenities
    4.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    charming property; superlative service; great neighborhood

    Stayed 1 night in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Amazing staff. Absolutely top notch. This property is special.

    Stayed 8 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent location, lovely hotel and very attentive staff. Breakfast is hugely overpriced though and works out at £40 per person.

    Stayed 1 night in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was excellent and very accommodating. World class service. The room itself was not totally up to stand. Outlets were all located in very inconvenient places throughout the room (Nothing easily accessible from the nightstands or desk. Also no outlet in the bathroom). No tea kettle or tea/coffee in the room either, which I'm accustomed to in 4-5 star hotels. Lovely property overall.

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful property, perfectly attentive and ample staff, great amenities

    Stayed 1 night in Nov. 2019

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