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The Colonnade

Hotel Class
4 out of 5
Photo gallery

Reviews

3.7 / 5Good
1,009 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Hyde Park
    3 min drive
  • Popular Location
    Marble Arch
    3 min drive
  • Popular Location
    Kensington Palace
    6 min drive
  • Airport
    London (LHR-Heathrow)
    35 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2019-12-09. Try updating your dates to see prices for your trip.

    About this area

    London

    Near a metro station, The Colonnade is in London's Paddington neighborhood, an area with good shopping. Madame Tussaud's Wax Museum and Kensington Palace are cultural highlights, and some of the area's notable landmarks include Baker Street and Marble Arch. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or The Oval. Our guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Warwick Avenue Underground Station is just steps away and Maida Vale Underground Station is 9 minutes by foot.

    4.8/5 guest location rating

    Guests like it for

    • Quiet (178 reviews)
    • Safe (172 reviews)
    • Walkable (158 reviews)

    What's nearby

    • Popular Location
      Hyde Park - 3 min drive
    • Popular Location
      Marble Arch - 3 min drive
    • Popular Location
      Kensington Palace - 6 min drive
    • Popular Location
      Piccadilly Circus - 6 min drive
    • Popular Location
      Natural History Museum - 7 min drive

    Getting around

    • Warwick Avenue Underground Station - 1 min walk
    • London Paddington Station - 15 min walk
    • London (LHR-Heathrow) - 36 min drive

    Restaurants

    • Polo Terrace – Bar offering British cuisine.

    About this property

    The Colonnade

    This hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite. All 43 individually decorated rooms feature free WiFi and iPod docks. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.

    Awards and affiliations

    • The property is a member of Preferred Hotels & Resorts.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Food and drink

    • Full breakfast available for a fee daily 7 AM–10 AM: GBP 11.50-17.50 per person
    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • 24-hour room service

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • Laundry facilities
    • Refrigerator

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • Arabic
    • Bulgarian
    • Czech
    • English
    • Estonian
    • Farsi
    • Filipino
    • French
    • German
    • Hebrew
    • Hindi
    • Italian
    • Lithuanian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Slovak
    • Spanish

    Business services

    • 1 meeting room

    Outdoors

    • Garden
    • Terrace

    More

    • Designated smoking areas (fines apply)
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Hypo-allergenic bedding
    • Premium bedding

    Bathroom

    • Bathrobes
    • Designer toiletries
    • Hair dryer
    • Shower

    Entertainment

    • iPod dock
    • Premium channels
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar
    • Refrigerator

    More

    • Desk
    • Free newspapers
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • Phone
    • Safe
    • Slippers
    • Turndown service

    Nearby activities

    Activities

    • Hiking/biking trails

    Where to eat

    • Polo Terrace – Bar offering British cuisine.
    5 - Excellent
    282
    4 - Good
    388
    3 - Okay
    166
    2 - Mediocre
    94
    1 - Poor
    79
    3.9
    Cleanliness
    4.0
    Service and Staff
    2.5
    Amenities
    3.5
    Property condition

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities, room comfort

    I can’t understand how this hotel could be a 4 star hotel.

    Stayed 2 nights in Dec. 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    No hot water, really dirty, no lift Only the location and the exterior are great

    Stayed 2 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 7 nights in Nov. 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    DO NOT STAY HERE!!! I booked a double room for my sister while she was traveling abroad. Staff tried to put her in a basement room that was ALREADY OCCUPIED and subsequently attempted to place her in a closet with one twin bed, then refused to refund her. The front desk manager was extremely rude, unaccommodating and refused to give her his name. Eventually walking out and demanding she leave rather than appropriately resolve the issue. My sister was forced to book an Airbnb at midnight in a foreign country. Had to fight with them through Expedia and wait a week to get my money returned. Awful experience that I wouldn’t wish on anyone. Save your money and book somewhere else.

    Stayed 1 night in Nov. 2019

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Nov. 2019

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