- Disliked: Staff & service
Booked a two night stay, with the second night booked as a non-suite due to lack of availability. Tried to upgrade to a suite on day 2, but no joy. Reception agreed to allow cancellation of the 2nd night due to lack of upgrade, then reneged on their word when called by Expedia for confirmation. Untrustworthy. Extremely disappointed at the two faced staff.