Number Sixteen Hotel, Firmdale Hotels

Hotel Class
5 out of 5
Photo gallery


4.7 / 5Exceptional
135 reviews


  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available


What's nearby

  • Popular Location
    Natural History Museum
    5 min walk
  • Popular Location
    Victoria and Albert Museum
    7 min walk
  • Popular Location
    Imperial College London
    9 min walk
  • Airport
    London (LHR-Heathrow)
    30 min drive

Book online or call:

1800 796 370

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    About this area


    Located in London's London City Centre neighborhood, Number Sixteen Hotel, Firmdale Hotels is in the city center and near a metro station. Royal Albert Hall and Kensington Palace are notable landmarks, and some of the area's popular attractions include Stamford Bridge Stadium and Coca-Cola London Eye. Consider Piccadilly Theatre for a night out, and don't miss ZSL London Zoo, a top local attraction.

    Popular Location

    What's nearby

    • Natural History Museum - 5 min walk
    • Victoria and Albert Museum - 7 min walk
    • Imperial College London - 9 min walk
    • Royal Albert Hall - 14 min walk
    • Harrods - 15 min walk

    Getting around

    • South Kensington Underground Station - 2 min walk
    • London West Brompton Station - 19 min walk
    • London (LHR-Heathrow) - 31 min drive

    About this property

    Number Sixteen Hotel, Firmdale Hotels

    This smoke-free hotel features a restaurant, 2 bars/lounges, and valet parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning. All 41 individually decorated rooms feature free WiFi and iPod docks. For a bit of entertainment, flat-screen TVs come with DVD players, and guests will also appreciate thoughtful touches like bathrobes and slippers.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Valet parking: GBP 45.00 per day

    Food and drink

    Continental breakfast available for a fee daily 8 AM–11 AM: GBP 18 per person
    1 restaurant
    2 bars/lounges
    24-hour room service

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    DVD player
    Free cribs/infant beds
    In-room child care (surcharge)
    Laundry facilities
    Rollaway/extra beds (surcharge)


    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken





    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Assistive listening devices available


    Smoke-free property

    Room amenities


    Air conditioning
    Blackout drapes/curtains
    Frette Italian sheets
    Free cribs/infant beds
    Hypo-allergenic bedding
    Premium bedding
    Rollaway/extra beds (surcharge)


    Bathtub or shower
    Designer toiletries
    Hair dryer (on request)


    Cable/satellite channels
    DVD player
    Flat-screen TV
    iPod dock

    Food and drink



    Connecting rooms available
    Free newspapers
    Individually decorated
    Individually furnished
    Iron/ironing board (on request)
    Turndown service


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The rooms are comfortable and the staff are very friendly. The place was redecorated recently so everything is fairly new and clean.

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Number 16 is spectacular.

    Number 16 is a very unique and special stay in London. They take great care to make guests feel welcome and valued and the property is so beautiful and inspiring.

    Stayed 8 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Number Sixteen is the most charming wonderful hotel to stay. We were a family of six staying for a week over Christmas and they made it special by having Christmas stockings for the children (teenagers) and quality gifts under the tree. The breakfast was a highlight too. Location is perfect for walking to the Kings Rd, Kensington Palace, Nottinghill, V&A, Natural History Museum and Harrods. Would definitely stay here again and Kit Kemp styling of the hotel is charming.

    Stayed 7 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    Number Sixteen

    Number Sixteen is in a great location near the tube and some lovely cafes and watering holes and shops.The staff are very attentive and will answer your every call. They were PERFECT. I do think the structure needs a tweaking, not in its appearance, but in its infrastructure. I got a cold and needed a HOT shower; I made do with the lukewarm showers the previous days. The evening I felt ill, when I needed that HOT shower most of all, it wasn't there. By the next day, someone had looked at it and the problem was solved. So, whatever threw off the boiler before I arrived at Number Sixteen should have been looked into before the next set of guests arrived, which happened to be me. I've stayed at this hotel before. So this was surprising. I think the adjustments must be made to insure all systems are functioning optimally before new guests arrive in order to keep up with the high standards that Number Sixteen sets for itself. Otherwise, I enjoyed my stay at Number Sixteen.

    Stayed 6 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    A 5Star hotel it is not

    I stayed at #16 when it was a B&B and liked the discreet, homely feeling. Continental breakfast came with the stay and was served in the room back then. It has changed ownership and management and expended into a boutique hotel. the discreet and homely ambiance remaied, and the new owner seems very focused on its visual appeal and gave the hotel a unique touch. I would suggest that more focus should be placed on its infra-structure, e.g. the plumbing and heating system and the amenities, if she wants to claim the hotel as a 5Star hotel. It is not good when the boiler broke down so the guest was deprived of a hot shower in winter. It is not pleasant when the heating unit does not automatically make adjustment so that it was either too warm or too cold in the room. Granted that the staff tried very hard to make amends with small gifts, I believe that the customer would prefer basic amenities, like a consistently well regulated heating system, a hot shower when desired, and free bottled water available instead of rationing it to a 330ml bottle per day! Those are basic requirements to be considered in a 5Star hotel.

    Stayed 6 nights in Dec. 2019

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