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Reviews

4.0 / 5Good
2,020 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Eventim Apollo
    7 min walk
  • Popular Location
    Natural History Museum
    4 min drive
  • Popular Location
    Kensington Palace
    5 min drive
  • Airport
    London (LHR-Heathrow)
    22 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-23. Try updating your dates to see prices for your trip.

    About this area

    London

    In the city center, Novotel London West is in London's Hammersmith neighborhood, a walkable area with great airport proximity. Kensington High Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Stamford Bridge Stadium and Coca-Cola London Eye. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Wembley Stadium. Our guests love the hotel's convenience to public transportation: Hammersmith Station is 6 minutes by foot and Barons Court Underground Station is 8 minutes.

    Popular Location

    What's nearby

    • Eventim Apollo - 7 min walk
    • Natural History Museum - 4 min drive
    • Kensington Palace - 5 min drive
    • Kensington Gardens - 5 min drive
    • Royal Albert Hall - 5 min drive

    Getting around

    • Hammersmith Station - 6 min walk
    • Kensington (Olympia) Station - 13 min walk
    • London (LHR-Heathrow) - 23 min drive

    Restaurants

    • Artisan – Restaurant offering international cuisine. Serves lunch and dinner.
    • Aroma – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.

    About this property

    Novotel London West

    2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. All 630 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Guests will also find iPod docks, 24-hour room service, and minibars.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: GBP 84.00 per day
    Electric car charging station
    Limited parking spaces
    Parking height restrictions apply

    Food and drink

    English breakfast available for a fee daily 6 AM–10:30 AM: GBP 17.50 per person
    2 restaurants
    1 bar
    24-hour room service

    Things to do

    Fitness center

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Refrigerator

    Conveniences

    ATM/banking services
    Banquet hall
    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    Dutch
    English
    French
    German
    Italian
    Russian
    Spanish

    Business services

    33 meeting rooms
    Business center
    Computer station
    Conference space (53820 square feet)

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Free cribs/infant beds
    Heating

    Bathroom

    Bathtub or shower
    Hair dryer

    Entertainment

    Cable channels
    iPod dock
    TV

    Food and drink

    Coffee/tea maker
    Minibar
    Refrigerator

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    5 - Excellent
    644
    4 - Good
    901
    3 - Okay
    318
    2 - Mediocre
    112
    1 - Poor
    45
    4.1
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    3.9
    Property condition

    3/5

    • Liked: Staff & service, amenities

    The overall appearance of the hotel in the reception/bar/restaurant was nice but rooms were dated and tired looking. Also disappointed by breakfast on first day as it was very busy and we were stuck sitting in a cold conference room away from the main restaurant

    Stayed 2 nights in Feb. 2020

    4/5 Good

    • Liked: Staff & service, room comfort

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Feb. 2020

    2/5

    • Disliked: Cleanliness, staff & service

    At first impression the hotel looks nice on the photos of the rooms at the website and even when we got there the main lobby of the hotel looks great, but when we were on our way to our room I noticed the carpet along the corridor are so old like it’s never been maintained since and uneven and coming off. I am disappointed on the room they gave us, inside the bathroom most of the fixtures and accessories were loose and falling apart, even the towels they used were so cheap like a sand paper and cleaning staff are not doing a good job. I will never booked at this hotel again.

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb. 2020

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