- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star stay
We stayed at the Kimpton Fitzroy for 2 nights this December and we thoroughly enjoyed it. From the minute we entered the hotel we were blown away by how beautiful it was but also by the service we received. When checking in Dani/Dammi (apologies on mixing up the name) was super helpful and friendly and when she learned we were visiting London to celebrate our first anniversary she went out of her way to secure us a room upgrade. The room was fabulous with beautiful fixtures and fittings and an abundance of fresh towels and toiletries. I can't fault the amenities or service we received for the duration of our stay and would highly recommend staying here. We will definitely stay here again when we visit London next.