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Reviews

4.4 / 5Excellent
742 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Spencer House
    1 min walk
  • Popular Location
    St. James Palace
    3 min walk
  • Popular Location
    Queen's Chapel
    3 min walk
  • Airport
    London (LHR-Heathrow)
    36 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-25. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's London City Centre neighborhood, Dukes London is in the city center and near a metro station. Buckingham Palace and Piccadilly Circus are notable landmarks, and some of the area's popular attractions include Coca-Cola London Eye and ZSL London Zoo. Consider Piccadilly Theatre for a night out, and don't miss Sky Garden, a top local attraction. Our guests love the hotel's quiet location.

    Popular Location

    What's nearby

    • Spencer House - 1 min walk
    • Piccadilly - 3 min walk
    • St. James Palace - 3 min walk
    • Queen's Chapel - 3 min walk
    • Clarence House - 4 min walk

    Getting around

    • Green Park Underground Station - 5 min walk
    • London Charing Cross Station - 15 min walk
    • London (LHR-Heathrow) - 39 min drive

    About this property

    Dukes London

    A full-service spa, a restaurant, and 3 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a steam room, and a 24-hour business center are onsite. All 87 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and 24-hour room service. Guests will also find premium bedding, free newspapers, and free bottled water.

    Awards and affiliations

    • The property is a member of the Small Luxury Hotels of the World.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: GBP 58 per night
    Limo/town car service

    Food and drink

    Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: GBP 32 per person
    1 restaurant
    3 bars/lounges
    24-hour room service

    Things to do

    24-hour fitness center
    Bicycle rentals
    Full-service spa
    Helicopter/airplane tours
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Laundry facilities

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Arabic
    English
    French
    German
    Italian
    Polish
    Spanish

    Business services

    24-hour business center
    Meeting rooms

    Outdoors

    Garden

    Spa

    Ayurvedic treatments
    Body treatments
    Body wraps
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - Swedish
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower

    More

    Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Hypo-allergenic bedding
    Linens
    Premium bedding

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer
    Shower
    Towels

    Entertainment

    Cable/satellite channels
    Pay movies

    Food and drink

    Free bottled water

    More

    Desk
    Free newspapers
    In-room massage
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    Turndown service
    4.4

    Excellent

    5 - Excellent
    476
    4 - Good
    174
    3 - Okay
    55
    2 - Mediocre
    22
    1 - Poor
    15
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.3
    Amenities
    4.3
    Property condition

    3/5

    • Liked: Cleanliness, staff & service, room comfort

    Let down by poor information dissemination.

    We decided to stay at Dukes as a special two night break. We didn’t want to do too much in town but had tickets for a show and we planned to sample the Martinis that Dukes is so famous for. Rest and Relaxation with an evening cocktail, what more could you ask for. On booking we were told there would be 10% off food and drink, we booked Dukes for the Martini but the voucher was only valid for the main dining room, please just tell us this when booking to manage expectations. We checked in on a rainy day, the lift wasn’t working, not a huge problem as the staff lift was in use when we checked in, later in the evening we had to walk up and down the stairs as the lift was not working, luckily floor four and no bags was manageable for us, I am not sure all guests would have felt the same. On our first full day we returned early to use the steam room, a wet day and reason for using the hotel. A great way to spend the afternoon before a night at the Albert Hall. We checked how to get to the spa with the lift out and were given directions, only to be caught up and told the steam room is not in use until 10 March. For such long term maintenance surely we could have been told before booking or even at check in so we didn’t cut short days out. On check out we were offered a free massage each if we stayed at the hotel again But this is after our days had been wasted and plans and expectations not met due to poor information sharing. Please just share problems in advance.

    Stayed 2 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Iv stayed at better 5 star hotels the television was tiny not what you expect nowadays, the room was tierdsome but overall we did enjoy our stay. Also the restaurant was very nice .

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Lovely, well kept classic hotel. You will likely need a reservation to go to the bar.

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb. 2020

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