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DoubleTree by Hilton London West End

Hotel Class
4 out of 5
Photo gallery

Reviews

3.9 / 5Good
1,712 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Russell Square
    2 min walk
  • Popular Location
    The British Museum
    4 min walk
  • Popular Location
    Covent Garden Market
    12 min walk
  • Airport
    London (QQU-London Euston Train Station)
    3 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2019-11-19. Try updating your dates to see prices for your trip.

    About this area

    London

    In the city center, DoubleTree by Hilton London West End is in London's London City Centre neighborhood, a walkable area with good shopping. The area's natural beauty can be seen at Russell Square and St. James Park, while The British Museum and Aldwych Theatre are cultural highlights. BT Tower and Coca-Cola London Eye are not to be missed.

    What's nearby

    • Popular Location
      Russell Square - 2 min walk
    • Popular Location
      The British Museum - 4 min walk
    • Popular Location
      Covent Garden Market - 12 min walk
    • Popular Location
      Leicester Square - 17 min walk
    • Popular Location
      Trafalgar Square - 19 min walk

    Getting around

    • Holborn Underground Station - 4 min walk
    • London Euston Station - 13 min walk
    • London (LCY-London City) - 20 min drive

    Restaurants

    • Restaurant92 – Restaurant with a bar. Serves dinner.

    About this property

    DoubleTree by Hilton London West End

    4-star London hotel in London City Centre, walk to Russell Square
    A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. All 237 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Guests will also find 24-hour room service, hair dryers, and laptop-compatible safes.
    DoubleTree by Hilton London West End offers 237 air-conditioned accommodations with laptop-compatible safes and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.
    This London hotel provides complimentary wireless Internet access. 39-inch LCD televisions come with cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
    Recreational amenities at the hotel include a fitness center.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available
    • Parking nearby: GBP 32 per day

    Food and drink

    • Breakfast available for a fee: GBP 19.50 per person
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness center

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Refrigerator

    Conveniences

    • Elevator
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • Arabic
    • Catalan
    • Chinese
    • English
    • French
    • German
    • Greek
    • Hindi
    • Hungarian
    • Italian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Spanish
    • Turkish

    Business services

    • Business center
    • Meeting rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Roll-in shower
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Hypo-allergenic bedding
    • Linens

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shampoo
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • 39-inch LCD TV
    • Cable channels
    • Pay movies

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Refrigerator

    More

    • Connecting rooms available
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby activities

    Where to eat

    • Restaurant92 – Restaurant with a bar. Serves dinner.
    5 - Excellent
    541
    4 - Good
    742
    3 - Okay
    246
    2 - Mediocre
    134
    1 - Poor
    49
    4.2
    Cleanliness
    4.1
    Service and Staff
    3.5
    Amenities
    3.9
    Property condition

    3/5

    • Liked: Staff & service, property conditions & facilities

    Nothing special, a good stay but not worth the price given how other hotels in the area are the same price point and probably a little higher in quality. I would either stay at a different property in the same area or a different hilton.

    Stayed 1 night in Nov. 2019

    2/5

      We were woken at 03.20am Sunday morning by a constant beeping that went on for about 20 minutes. It sounded like it was behind the headboard behind the beds. We were unable to locate the beep & as it stopped eventually we were able to get back to sleep. When we told the receptionist on check out she told us there wasn't anything they could do as we should have rung at 03.20am to report the problem. I found this extremely unhelpful, not only was out night disturbed by the beeping, if we had have rang the reception desk at 03.20am we would have been disturbed further by having to wait for someone to come an investigate/locate the problem & who knows how long that would have gone on for. To be made to feel that we were at fault for our disturbed night's sleep was a bad end to what had been a lovely weekend away. I will not be returning to DoubleTree Hilton nor will I be recommending them for business or leisure use to any friend or colleague.

      Stayed 1 night in Nov. 2019

      3/5

      • Liked: Staff & service
      • Disliked: Cleanliness

      We stayed there as my child was having surgery at gosh. The staff was very helpful. I wasn’t happy as on the day of my sons surgery, the second day of our stay, we got back to our room to find that both door keys didn’t work. Which meant I had to leave him sitting outside the room, as we was on the 4th floor, with his father to have the keys re set. When all he wanted to do was go to bed. The room was nice, but it needed to be cleaned a lot better. Surface cleaners. Finding someone’s half of an old cotton bud on my floor wasn’t nice. The bathroom skirting looked like it had never been cleaned. So did every edge of the room. Not what I would expect from a Hilton. When the person upstairs had a bath or shower, the noise that we would get in our bathroom was awful.....But all in all the staff was nice. The breakfast was good. They just need to improve on the room cleanliness

      Stayed 2 nights in Nov. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      I stayed here for my birthday and was very impressed, great location for the West End, 10 minute walk, the rooms are nice, clean and a good size for London. The bar and staff were great and there are some really nice local restaurants.

      Stayed 2 nights in Aug. 2019

      2/5

      • Liked: Cleanliness
      • Disliked: Staff & service, room comfort

      Stayed 2 nights in Nov. 2019

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