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Reviews

3.9 / 5Good
1,738 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    The British Museum
    4 min walk
  • Popular Location
    Leicester Square
    17 min walk
  • Popular Location
    Trafalgar Square
    19 min walk
  • Airport
    London (QQU-London Euston Train Station)
    3 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-16. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's London City Centre neighborhood, DoubleTree by Hilton London West End is in the city center and near the beach. The area's natural beauty can be seen at Russell Square and St. James Park, while The British Museum and Aldwych Theatre are cultural highlights. Check out an event or a game at Emirates Stadium, and consider making time for Coca-Cola London Eye, a top attraction not to be missed.

    Popular Location

    What's nearby

    • The British Museum - 4 min walk
    • Oxford Street - 9 min walk
    • Leicester Square - 17 min walk
    • Piccadilly Circus - 19 min walk
    • Trafalgar Square - 19 min walk

    Getting around

    • Holborn Underground Station - 4 min walk
    • London Euston Station - 13 min walk
    • London (LCY-London City) - 20 min drive

    Restaurants

    • Restaurant92 – Restaurant with a bar. Serves dinner.

    About this property

    DoubleTree by Hilton London West End

    Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. All 261 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and 24-hour room service. Hair dryers, laptop-compatible safes, and phones are among the other amenities that guests will find.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available
    Parking nearby: GBP 32 per day

    Food and drink

    Breakfast available for a fee: GBP 19.50 per person
    1 restaurant
    1 bar
    24-hour room service

    Things to do

    Fitness center

    Family friendly

    Dry cleaning service
    Laundry facilities
    Refrigerator

    Conveniences

    Elevator
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    Arabic
    Catalan
    Chinese
    English
    French
    German
    Greek
    Hindi
    Hungarian
    Italian
    Polish
    Portuguese
    Romanian
    Russian
    Spanish
    Turkish

    Business services

    Business center
    Meeting rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Hypo-allergenic bedding
    Linens

    Bathroom

    Free toiletries
    Hair dryer
    Shampoo
    Soap
    Toilet paper
    Towels

    Food and drink

    Coffee/tea maker
    Electric kettle
    Refrigerator

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Laptop-compatible safe
    Laptop-friendly workspace
    Phone
    5 - Excellent
    541
    4 - Good
    748
    3 - Okay
    249
    2 - Mediocre
    140
    1 - Poor
    60
    4.1
    Cleanliness
    4.1
    Service and Staff
    3.4
    Amenities
    3.9
    Property condition

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities

    The hotel is being refurbed and it’s clearly overdue for some of the bedrooms. Ours had a recurring issue with small moths, a fridge that didn’t work and cupboard doors that partially fell off when you opened them. Not what I would expect from this brand.

    Stayed 2 nights in Feb. 2020

    3/5

    • Disliked: Property conditions & facilities

    Ok for couple of nights in london

    Hotel rooms are in need or modernisation.

    Stayed 1 night in Feb. 2020

    1/5

    • Disliked: Staff & service

    Bad staff and not helpful for guests. Uncomfortable pillows

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great service by all staff

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Staff & service, amenities
    • Disliked: Property conditions & facilities

    Great location. The room is in need of updating. No real complains though.

    Stayed 1 night in Feb. 2020

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