- Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent! Have stayed here twice and will stay here again. We like the location to Kings Cross as well. Space under the beds for luggage to be stored. Beds are decent. For improvements, they added in room water, which was nice. Refills were available as needed. What could be improved: Having an in room mini fridge would be extremely useful, as well as a microwave in a general area for use. The breakfast is okay. In London a proper English breakfast is nice to have, but not an option at the Crestfield. No onsite laundry - having a few washers/dryers for customers to use would be extremely nice. Being a futbal fan, having the futbal channel on the television would also be nice, but I understand that is a high cost for the channel.