In London for a weekend trip. Breakfast was adequate, room ok, cleanliness was ok but room was very hot. Air conditioning was weak, didn't do anything unless you stood immediately under it. Had to have it running day and night to keep it bareable ... Very little natural air.
Location of hotel ok but not the best area.
The staff were not particularly chatty or friendly, they did their job, but English was not their first language and accents were strong. It is a very international area, as white British we felt very much the minority.