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Brook Kingston Lodge Hotel

Hotel Class
4 out of 5

Information

Reviews

3.9 / 5Good
410 reviews

Amenities

  • Free WiFi
  • Free parking
  • Pet Friendly
  • Restaurant

Map

What's nearby

  • Popular Location
    Kingston Hospital
    7 min walk
  • Popular Location
    Marymount International School London
    7 min walk
  • Popular Location
    Kingston University
    3 min drive
  • Airport
    London (LHR-Heathrow)
    41 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2019-11-16. Try updating your dates to see prices for your trip.

    About this area

    Kingston Upon Thames

    Next to a golf course and in the business district, Brook Kingston Lodge Hotel is in an area with great shopping. Kensington High Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Richmond Park and Clapham Common. Looking to enjoy an event or a game? See what's going on at Wimbledon Tennis Club or Craven Cottage Stadium. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Richmond Park - 6 min walk
    • Popular Location
      Kingston Hospital - 7 min walk
    • Popular Location
      Marymount International School London - 7 min walk
    • Popular Location
      Kingston University - 3 min drive
    • Popular Location
      Hampton Court Palace - 6 min drive

    Getting around

    • Wimbledon Underground Station - 7 min drive
    • Kingston Upon Thames Norbiton Station - 11 min walk
    • London (LHR-Heathrow) - 41 min drive

    Restaurants

    • The Atrium Brasserie – Garden-view brasserie. Serves breakfast, brunch, and lunch daily. Open 24 hours. Kids' menu available.
    • Kingston Lounge Bar – Lobby lounge. Serves breakfast, brunch, and lunch daily. Open 24 hours. Kids' menu available.

    About this property

    Brook Kingston Lodge Hotel

    A restaurant, a bar/lounge, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. All 67 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with satellite channels. Other amenities available to guests include coffee makers, free bottled water, and hair dryers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free extended parking
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • Full breakfast available for a fee daily 6:30 AM–10 AM: GBP 7.95 for adults and GBP 7.95 for children
    • 1 restaurant
    • 1 bar
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • 18 holes of golf

    Family friendly

    • Dry cleaning service
    • Laundry facilities

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • French
    • German
    • Hindi
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Russian
    • Spanish
    • Urdu

    Business services

    • Business center
    • Computer station
    • Meeting rooms
    • Conference center (50 square feet of space)

    Outdoors

    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Designated smoking areas (fines apply)
    • Fireplace in lobby
    • TV in lobby

    Room amenities

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Flat-screen TV
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Safe

    Nearby activities

    Activities

    • Adjacent to a golf course
    • Theme parks

    Where to eat

    • The Atrium Brasserie – Garden-view brasserie. Serves breakfast, brunch, and lunch daily. Open 24 hours. Kids' menu available.
    • Kingston Lounge Bar – Lobby lounge. Serves breakfast, brunch, and lunch daily. Open 24 hours. Kids' menu available.
    5 - Excellent
    111
    4 - Good
    187
    3 - Okay
    69
    2 - Mediocre
    34
    1 - Poor
    9
    4.0
    Cleanliness
    4.2
    Service and Staff
    3.5
    Amenities
    3.6
    Property condition

    4/5 Good

    Breakfast was understaffed and poor on our second morning, 15th Nov. They ran out of orange juice,bread, butter and plates. There were no croissants, yogurts or Danish pastries The hot food was dry and cold, Also, there doesn't seem to be any mention on the website that it is not accessible to people with poor mobility.

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    The room we stayed in this time ws excellent ,nice and big,no broken taps. The staff were helpful and friendly .

    Stayed 2 nights in Oct. 2019

    4/5 Good

    Decent hotel, very good service.

    Stayed 4 nights in Oct. 2019

    2/5

    Disappointing Stay

    Parking spaces are really quite small; thats more to do with the size of todays cars but none the less, it's almost impossible to park and get in and out... Room was rustically clean, corridors around the hotel serve as a haven to wildlife; just look in any corner. Room cool but not cold; heating controls looked somewhat of a time travel experience so didn't bother. Room had a connecting door to the adjacent room; when they returned from the bar at 10.30 I felt like I was invited in. Lack of noise insulation or loud people... maybe both. Security concerns as fire escape doors seemed to be always propped wide open. Water pressure too low; difficult to shower as water is slow to escape leaving you with soap where it shouldn't be. TV wouldn't work. Initially thought it might be the remote's batteries but the button on the TV didn't work either. WiFi I found to be very slow for my needs, only 1MB download which prevented me from working; I had to use my phone as a hotspot - being in Kingston I did expect better. Food I feel is pricey here, particularly based on the quality when it arrives. I thought service was rather slow, I was given wrong food initially which was meant for another table; quickly rectified. Breakfast is 6.30 onwards, which would have been OK if they were actually ready. At 6.30 there were glasses and cups but nothing else. I left having had no breakfast and grabbed some coffee and food at Starbucks instead

    Stayed 2 nights in Oct. 2019

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