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Reviews

3.9 / 5Good
737 reviews

Amenities

  • Free WiFi
  • Breakfast Available
  • Business Services
  • Bar

Map

What's nearby

  • Popular Location
    Natural History Museum
    15 min walk
  • Popular Location
    Kensington Palace
    20 min walk
  • Popular Location
    Royal Albert Hall
    6 min drive
  • Airport
    London (LHR-Heathrow)
    26 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-27. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's London City Centre neighborhood, Best Western Burns Hotel Kensington is in the city center and near a metro station. The area's natural beauty can be seen at Kensington Gardens and Hyde Park, while Stamford Bridge Stadium and Coca-Cola London Eye are popular area attractions. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium, or consider Piccadilly Theatre for a night out. Our guests appreciate the hotel's quiet location.

    Popular Location

    What's nearby

    • Natural History Museum - 15 min walk
    • Victoria and Albert Museum - 19 min walk
    • Kensington Palace - 20 min walk
    • Harrods - 3 min drive
    • Royal Albert Hall - 6 min drive

    Getting around

    • Earl's Court Station - 6 min walk
    • London West Brompton Station - 9 min walk
    • London (LHR-Heathrow) - 26 min drive

    About this property

    Best Western Burns Hotel Kensington

    This smoke-free hotel features a bar/lounge, 24-hour room service, and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance. All 104 rooms provide free WiFi, 24-hour room service, and TVs. Other amenities available to guests include coffee makers, hair dryers, and laptop-compatible safes.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Food and drink

    English breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 8.00-12.00 per person
    1 bar
    24-hour room service

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Rollaway/extra beds (surcharge)

    Conveniences

    Elevator
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    French
    German
    Hindi
    Italian
    Lithuanian
    Moldovan
    Portuguese
    Romanian
    Russian
    Spanish

    Business services

    Meeting rooms

    Outdoors

    Garden
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Free cribs/infant beds
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable/satellite channels
    TV

    Food and drink

    Coffee/tea maker

    More

    Desk
    Laptop-compatible safe
    5 - Excellent
    173
    4 - Good
    352
    3 - Okay
    157
    2 - Mediocre
    39
    1 - Poor
    16
    4.0
    Cleanliness
    4.1
    Service and Staff
    3.7
    Amenities
    3.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan. 2020

    3/5

    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Don’t knock it - Great hotel!

    I stayed here for 4 nights and was very surprised at how nice, clean and quiet the hotel was. Yes the rooms are small and yes the hotel is looking a bit old but these really are very minor complaints. I found the staff very helpful, my single room was spotlessly clean, the mattress was softer than i prefer, but I slept like a log and the room was extremely quiet. I was worried about the negative reports I had read about the hotel but on arrival these fears were all laid to rest. Excellent stay at an excellent price!

    Stayed 4 nights in Jan. 2020

    3/5

    • Liked: Staff & service, amenities

    Room was clean. Building is in need of some updates/improvements - window in bathroom does not fully close, carpets are worn. Still a comfortable stay and we would stay there again.

    Stayed 5 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan. 2020

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