The hotel was lovely, very clean and in a great location. The staff were quite rude to me and my partner when we arrived though, even the doorman followed us into the hotel when we were checking in which felt quite intimidating. I understand we are young but we felt a little looked down on. But check in was speedy, even though nothing is mentioned about the £50 pre authorisation fee you have to pay when you get there. The room was small on the 6th floor but it had everything we needed for our stay. Complementary water and tea and coffee were great. The bed was super comfy and clean.