Skip to main content
Beginning of main content
4.0 out of 5

"The staff were excellent, very helpful and courteous. The breakfast area/food were excellent and with plenty of variety to choose from. The room was g ... " More

By a verified traveller on Thu 13 Sep 2018

Enter dates to see availability

Hotel Description

At Novotel London Tower Bridge you'll be within just a 10-minute stroll of popular attractions like Tower of London and Sky Garden. Highlights at this hotel include a restaurant, a bar/lounge, and a sauna.

The restaurant, Keepers Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Keepers Bar Lounge is the hotel's own bar, serving drinks along with breakfast and lunch. 484 square feet (45 square meters) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas and a gym. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Within a 15-minute walk of this 4-star London City Centre hotel, attractions include Tower Bridge and Liverpool Street.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$240* Per night/room 5 May - 6 May

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Novotel London Tower Bridge ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel London Tower Bridge

Everyone (1)
4 out of 5
The staff were excellent, very helpful and courteous. The breakfast area/food were excellent and with plenty of variety to choose from. The room was good but the plumbing was poor; the basin wouldn't drain properly and the shower base likewise. A little sign indicating how to switch the shower glass wall from clear to opaque would be a good tip for those who are unfamiliar with this technology. A power point adjacent to the hall mirror wouldn't work and the cover facing was loose and easily dislodged to expose the power contacts. Surely this is an electrocution and/or fire risk.

Posted by , from Tasmania, Australia on 13 Sep. 2018

Was this review helpful to you?
Comment from Hotel Management

13 Sep. 2018 by Antoine Chauveau - Guest Experience Leader

Dear Noel, I would like to thank you for taking the time to review your stay with us. Your detailed feedback is very appreciated in order to always improve our services and I wish share your kind words with all our team. I was also very concerned to read about the issue you encountered with the power point close to the mirror. Please allow me to express my apologies for this. I can assure you that I immediately shared your comment with the service concerned to fix it and prevent future occurrence. Once again, I thank you for your time and I hope that we will have the pleasure to welcome you back soon. Best regards,

About the Novotel London Tower Bridge

Location 10 Pepys Street, London, England EC3N 2NU

Property Features

Novotel London Tower Bridge offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Novotel London Tower Bridge. This 4-star London hotel is smoke free.

  • 203 guestrooms or units
  • 7 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: Fenchurch Street Station (0.3 km / 0.2 mi)
  • Metro station: Tower Hill Station (0.2 km / 0.1 mi)

Room Amenities

Novotel London Tower Bridge offers 203 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Keepers Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Keepers Bar Lounge - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Tower Bridge Novotel
  • Novotel Hotel London Tower Bridge
  • Novotel London Tower Bridge
  • London Novotel
  • Novotel London Hotel Bridge
  • Novotel London Tower Bridge England
  • Novotel London Tower Bridge Hotel London
  • Novotel Tower Bridge
  • Novotel London Tower Bridge Hotel
  • Novotel London Tower Bridge Hotel
  • Novotel London Tower Bridge London
  • Novotel London Tower Bridge Hotel London

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

url importing http://www.wotif.com/London-Hotels-Novotel-London-Tower-Bridge.h582065-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Novotel-London-Tower-Bridge.h582065-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/London-Hotels-Novotel-London-Tower-Bridge.h582065-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.