The Diplomat Hotel and Spa

3.0 star property
Comfortable spa hotel near Plas Llanelly House

Choose dates to view prices

The Diplomat Hotel and Spa

Photo gallery for The Diplomat Hotel and Spa

Front of property
Terrace/patio
Premium bedding, desk, laptop workspace, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; British cuisine
Reception

Overview of The Diplomat Hotel and Spa

Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Popular LocationThe White Lion8 min walk
  • Popular LocationStradey Arms19 min walk
  • Popular LocationLlanelli Station7 min drive
  • AirportCardiff (CWL-Cardiff Intl.)78 min drive

Room options

Coach House Single Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Single Bed

Classic Single Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Single Bed

Classic Double Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Single Beds

Coach House Executive Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

Coach House Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

Club Twin Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Llanelli

The Diplomat Hotel and Spa puts you in the centre of Llanelli, 2 km (1.2 mi) from Plas Llanelly House and 3 km (1.9 mi) from Parc y Scarlets. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and mani/pedis along with access to the sauna and spa tub. The restaurant, Trubshaws, serves British cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym, hot tub and sauna. 5102 square feet (474 square metres) of event facilities include 3 meeting rooms and conference space. Plus you'll find free WiFi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3-property class Llanelli hotel include WWT Llanelli Wetland Centre and Kidwelly Castle.

What's nearby

  • Plas Llanelly House - 2 min drive
  • Parc y Scarlets - 4 min drive
  • WWT Llanelli Wetland Centre - 7 min drive
  • Pembrey Country Park - 14 min drive
  • Oxwich Bay Beach - 43 min drive

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • Half Moon - 3 min drive
  • The White Lion - 8 min walk
  • Nando's - 3 min drive
  • Costa Coffee - 3 min drive
  • Stradey Arms - 19 min walk

About this property

The Diplomat Hotel and Spa

Comfortable spa hotel near Plas Llanelly House
The Diplomat Hotel and Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5102 square feet (474 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the business-friendly The Diplomat Hotel and Spa. Self parking is free.

This 3-star Llanelli hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5102 sq ft of conference space
  • 474 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Filipino, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends; GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Trubshaws

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,102 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

What is the cancellation policy at The Diplomat Hotel and Spa?

The Diplomat Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on 22 Apr 2024 start from AU$275.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Diplomat Hotel and Spa?

Yep, The Diplomat Hotel and Spa has a free self car park.

Are there any beaches close to The Diplomat Hotel and Spa?

The closest beach to The Diplomat Hotel and Spa is Three Cliffs Bay Beach (14 km).

Is there a spa on site at The Diplomat Hotel and Spa?

Yep, there is an onsite spa at The Diplomat Hotel and Spa. It has a spa tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Diplomat Hotel and Spa have a pool?

The Diplomat Hotel and Spa has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Diplomat Hotel and Spa?

The Diplomat Hotel and Spa features a full-service spa, an indoor pool and 3 restaurants.

What makes The Diplomat Hotel and Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Diplomat Hotel and Spa.

Does The Diplomat Hotel and Spa serve breakfast?

Yep, full breakfast is served weekdays between 7:00 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Diplomat Hotel and Spa?

No, The Diplomat Hotel and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Diplomat Hotel and Spa?

Yep, you can grab a meal at The Diplomat Hotel and Spa's onsite restaurant that serves British cuisine.

What time are check-in & check-out at The Diplomat Hotel and Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Diplomat Hotel and Spa?

No, only service animals are allowed.

The Diplomat Hotel and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 105 out of 252 reviews" "
Rating 8 - Good. 86 out of 252 reviews" "
Rating 6 - Okay. 35 out of 252 reviews" "
Rating 4 - Poor. 20 out of 252 reviews" "
Rating 2 - Terrible. 6 out of 252 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms and really helpful pleasant staff .
Stayed 2 nights in Jan 2024

10/10 Excellent

Naila

Liked: Cleanliness, staff & service, property conditions & facilities
Attended a brilliant wedding at this hotel.
Stayed 1 night in Jan 2024

4/10 Poor

Melanie

Disliked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Jessica

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ENNIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff all friendly and helpful, excellent food. Highly recommend
Stayed 3 nights in Oct 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel as a base to explore local area
Staff very helpful and friendly. room comfortable and clean, although odd smell in shower sometimes, and could hear upstairs running taps, flushing toilet, but likely old pipework as it was an older building than the main hotel. Huge plus is having steam, sauna and gym facilities which were great.
Stayed 4 nights in Oct 2023

10/10 Excellent

Leighton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent throughout. Food was tasty. We had a great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Leighton

Stayed 1 night in Oct 2023

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023