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Reviews

3.8 / 5Good
120 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Plas Llanelly House
    6 min drive
  • Popular Location
    Pembrey Country Park
    6 min drive
  • Popular Location
    Parc y Scarlets
    7 min drive
  • Airport
    Swansea (SWS)
    26 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Llanelli

    Located in Llanelli, Best Western Diplomat Hotel and Spa is in the city center. Glyn Abbey Golf Club and LC Swansea are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Swansea Market and Quadrant Shopping Centre. WWT Llanelli Wetland Centre and Plantasia are also worth visiting. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Plas Llanelly House - 6 min drive
    • Pembrey Country Park - 6 min drive
    • Parc y Scarlets - 7 min drive
    • WWT Llanelli Wetland Centre - 9 min drive
    • Kidwelly Castle - 22 min drive

    Getting around

    • Llanelli Station - 8 min drive
    • Cardiff (CWL-Cardiff Intl.) - 70 min drive

    Restaurants

    • Trubshaws – Restaurant with a bar offering British cuisine. Serves breakfast and lunch daily. Reservations required. Kids' menu available.
    • Atrium – Restaurant offering British cuisine. Serves breakfast, lunch, and dinner daily. Reservations required. Kids' menu available.

    About this property

    Best Western Diplomat Hotel and Spa

    3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a spa tub. All 50 rooms offer free WiFi, room service, and flat-screen TVs with satellite channels. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    Cooked-to-order breakfast available for a fee daily 7 AM–9 AM: GBP 12.95 per person
    3 restaurants
    2 bars/lounges
    Room service available

    Things to do

    Fitness center
    Full-service spa
    Indoor pool
    Spa tub
    Steam room

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Indoor pool
    Laundry facilities
    Rollaway/extra beds (surcharge)

    Conveniences

    Elevator
    Front-desk safe
    Newspapers in lobby

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Wedding services

    Languages spoken

    English
    Filipino
    Polish
    Spanish

    Business services

    3 meeting rooms
    Conference space (5102 square feet)

    Outdoors

    Garden
    Pool sun loungers
    Terrace

    Spa

    Body scrubs
    Body treatments
    Facials
    Manicures and pedicures
    Massage - hot stone
    Massage - Swedish
    Sauna
    Spa open daily
    Spa tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Braille signage

    More

    Smoke-free property

    Room amenities

    Bedroom

    Free cribs/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hair dryer
    Shower

    Entertainment

    Cable/satellite channels
    Flat-screen TV

    Food and drink

    Coffee/tea maker

    More

    Desk
    Iron/ironing board (on request)
    Laptop-friendly workspace
    Phone
    Safe
    5 - Excellent
    33
    4 - Good
    45
    3 - Okay
    28
    2 - Mediocre
    9
    1 - Poor
    5
    4.0
    Cleanliness
    4.0
    Service and Staff
    3.3
    Amenities
    3.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Overnight at the Ambassador Hotel.

    I booked night's stay in the early hours my room was spaciousness clean warm and the bed was very comfortable. BREAKFAST was adequate and there was a choice, I was able to keep up my gym regime with a variety of equipment which was easy to get used to. The swimming pool was very small,but didn't stop me from enjoying a session. The Jacuzzi was hot lovely for aching limbs. Overall I had a very pleasant stay.

    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Dec. 2019

    3/5

    • Disliked: Staff & service, property conditions & facilities, room comfort

    The man at reception was not very receptive greeting us. When we arrived in the rm no 19 the room was very neat and tidy. However the mattress in rm no 19 must be replaced ASAP. We could feel the base of the bed. Our one night stay was extremely uncomfortable.

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Pretty Good Overall

    I stayed for three nights. Reception / bar person were both very friendly and entertaining in a good way. The hotel was good but not as good as the descriptions, I should have had a garden view but I couldn't really see a garden like the photos show. The gym is an added bonus - I used it each night even though I hate gyms!

    Stayed 3 nights in Dec. 2019

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