wotif

The Black Swan Inn, Ascend Hotel Collection

Hotel Class
3 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
627 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air Conditioning

Map

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    Lee

    Located in Lee, The Black Swan Inn, Ascend Hotel Collection is on the waterfront. The area's natural beauty can be seen at Wood's Pond and Kennedy Park, while Tanglewood Music Center and Animagic Museum of Animation are cultural highlights. Berkshire Botanical Garden and Ashintully Gardens are also worth visiting.

    Getting around

    • Pittsfield Intermodal Transportation Center - 15 min drive
    • Albany, NY (ALB-Albany Intl.) - 62 min drive

    Restaurants

    • Mint, Indian Lakeside Din – Restaurant with a bar offering Indian cuisine. Serves lunch and dinner daily.

    About this property

    The Black Swan Inn, Ascend Hotel Collection

    This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. All 52 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Guests will also find premium bedding, free local calls, and hair dryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    Free continental breakfast available daily
    1 restaurant
    1 bar
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center
    Fishing
    Kayaking
    Motor boating
    Motorized watercraft

    Family friendly

    Free cribs/infant beds
    Refrigerator

    Guest services

    24-hour front desk
    Daily housekeeping

    Languages spoken

    English
    Hindi
    Spanish

    Business services

    24-hour business center
    1 meeting room
    Computer station

    Outdoors

    Picnic area

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Braille signage

    More

    Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Linens
    Premium bedding

    Bathroom

    Hair dryer
    Shampoo
    Shower/tub combination
    Soap
    Toilet paper
    Towels

    Entertainment

    Cable channels
    LCD TV
    Premium channels

    Food and drink

    Coffee/tea maker
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Iron/ironing board
    Phone
    Window screens
    4.2

    Very Good

    5 - Excellent
    264
    4 - Good
    261
    3 - Okay
    69
    2 - Mediocre
    26
    1 - Poor
    7
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.3
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    I really enjoyed our stay here. I would stay here again. We live right in Springfield, but I didn’t want to drive 1.5 hours in the morning. The good: Staff friendly Rooms very clean Rooms attractive More than enough complementary toiletries Towels were really rough ... good if you want to loofah you’re skin while drying Beautiful view of a little pond (?) Complementary breakfast was ok. The not as good: Breakfast was just ok. I e had better, but I’ve also

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great hotel. Nice and clean. Breakfast was decent and coffee was great! Rooms were a little small but great for what we needed. This was my 2nd time staying here and I just booked again for another ski trip later this year.

    Stayed 2 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Our room was clean and updated. Bathroom fixtures appeared brand new. Breakfast area clean with beautiful view and great food choices. We will definitely stay here again.

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The people were great. Nice breakfast. The floors are a bit creaky, but when we complained they changed our room right away.

    Stayed 2 nights in Dec. 2019

    Tell us how we can improve our site